Assessor Resource

ACMCAN302A
Prepare and present information to the public

Assessment tool

Version 1.0
Issue Date: March 2024


This unit is applicable to wildlife animal keepers or carers who are expected to perform tasks under supervision.

In addition to legal and ethical responsibilities, all units of competency in the ACM10 Animal Care and Management Training Package have the requirement for animals to be handled gently and calmly. The individual is required to exhibit appropriate care for animals so that stress and discomfort is minimised.

This unit of competency covers the process of preparing and presenting information to internal staff members and members of the public, and participating in other interpretative and learning functions within an animal care facility.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competence in this unit must be relevant to workplace operations and satisfy all of the requirements of the performance criteria, required skills and knowledge and the range statement of this unit. Assessors should ensure that candidates can:

plan presentations to meet desired objectives

prepare and present information to a range of audiences

use a range of materials and equipment as part of presentations

review presentations and adjust accordingly

assist in media presentations.

The skills and knowledge required to prepare and present information to the public must be transferable to a range of work environments and contexts and include the ability to deal with unplanned events.

Context of and specific resources for assessment

Assessment of this unit is to be practical in nature and will be most appropriately assessed in a captive animal workplace or in a situation that reproduces normal work conditions.

There must be access in either situation to suitable presentation venues, content material, animals to be used during presentations (if required) as well as the appropriate equipment and/or resources to enable one to demonstrate competence.

Method of assessment

To ensure consistency in one's performance, competency should be demonstrated, to industry defined standards, on more than one occasion over a period of time in order to cover a variety of circumstances and where possible, over a number of assessment activities.

The assessment strategy must include practical skills assessment. Suggested strategies for this unit are:

written and/or oral assessment of candidate's required knowledge

observed, documented and first-hand testimonial evidence of candidate's application of practical tasks

simulation exercises that reproduce normal work conditions

third-party evidence

workplace documentation (e.g. presentation materials)

portfolio.

This unit may be assessed in a holistic way with other units of competency relevant to the industry sector, workplace and job role.

Guidance information for assessment

Assessment methods should reflect workplace demands (e.g. literacy and numeracy demands) and the needs of particular target groups (e.g. people with disabilities, Aboriginal and Torres Strait Islander people, women, people with a language background other than English, youth and people from low socioeconomic backgrounds).


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

employ safe and environmentally responsible organisational systems and procedures when handling and/or utilising animals

implement facility policies and procedures

review and improve presentations

use interview techniques and media presentation protocols

use presentation equipment effectively

literacy skills to read and follow institutional policies and procedures, including OHS and waste management; follow sequenced written instructions; record accurately and legibly information collected; and select and apply procedures to a range of defined tasks

oral communication skills/language to fulfil the job role as specified by the facility, including questioning techniques, active listening and consulting with supervisors

numeracy skills to estimate, calculate and record routine workplace measures

interpersonal skills to work with others and relate to people from a range of cultural, social and religious backgrounds and with a range of physical and mental abilities

problem-solving skills to use available resources and develop interesting presentations.

Required knowledge

basic instructional design principles

captive animal facility's policies and procedures, including OHS and emergency procedures

communication procedures and systems, and technology relevant to the organisation and the individual's work responsibilities

education policy and support materials of the Australasian Regional Association of Zoological Parks and Aquaria (ARAZPA)

features of presentation equipment

interpretive theory

interview techniques and media presentation principles

learning principles for the captive animal environment and for different age groups

public speaking techniques

relevant OHS and animal welfare legislative requirements and codes of practice

safe animal handling techniques and procedures

safe work practices

subject matter for the presentation.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Types of presentations may include:

interactive sessions

public presentations

lectures

seminars

workshops.

Public speaking skills may include:

ability to relate to the particular audience

body language

eye contact

voice control.

Visual aids may include:

animals

charts

electronic presentations

handouts

overhead transparencies

slides.

Presentation equipment may include:

computers

mobile microphones

props

overhead and data projectors.

OHS risks when handling animals may include:

animal bites, envenomation, kicks, scratches and crush injuries

biological hazardous waste and sharps disposal

handling of chemicals and medicines

gas leakage

inhalation of aerosol particles

intraocular contamination

manual handling, including carrying, lifting and shifting

needle pricks and cuts from other sharps

release of infective agents (animal and human)

slippery or uneven work surfaces

zoonoses.

Animal welfare considerations will include:

dispensing treats

limiting time involvement in presentations

minimising stress

using correct handling procedures.

Reviewing a presentation may include:

analysing participant feedback and peer comments

revising the presentation and support materials.

Broad range of clients may include:

internal clients:

other staff

management

external clients:

educational groups (primary, secondary and tertiary)

members of the public

personnel from government bodies or other captive animal institutions

visiting dignitaries.

Media presentations may include:

assistance with the preparation of information for the institution's media department, media releases and interviews.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Audience is identified and objectives of the presentation are determined. 
Plan of the presentation is developed and materials are selected to match the audience. 
Presentation is trialled to ensure its objectives and learning outcomes are achieved. 
Public speaking skills are used effectively to engage the audience. 
Visual aids and other presentation equipment are used correctly to enhance the presentation. 
Animals involved in the presentation are handled and/or utilised in accordance with occupational health and safety (OHS), animal welfare and facility requirements. 
Audience is encouraged to participate, where appropriate, and provide feedback. 
Presentation is completed within required timeframe and reviewed with other staff. 
Interpretive and learning activities within the facility are analysed for accuracy and currency. 
Information is adapted for a broad range of clients. 
Information is prepared for exhibit signage and other text-based resources. 
Workplace policies on staff interaction with the media are clarified. 
Interview techniques and media presentation protocols are defined in accordance with workplace policies. 
Contributions are made to the preparation of information for media releases and interviews under supervision. 

Forms

Assessment Cover Sheet

ACMCAN302A - Prepare and present information to the public
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

ACMCAN302A - Prepare and present information to the public

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: