Assessor Resource

AHCLPW301A
Supervise park visitor activities

Assessment tool

Version 1.0
Issue Date: March 2024


This unit applies to the process of supervising park visitor activities and requires the ability to work effectively within own area of responsibility. It requires knowledge of the local environment and potential hazards, limits to personal and legal authority, public relations, cultural diversity and managing conflict.

This unit covers the process of giving of advice and supervising public access and activities within a park or reserve and defines the standard required to: open and close park/ advise public on park/reserve access and activities; provide information safety requirements; interpret legislation and public health requirements; monitor visitor activities; evaluate appropriate situations to enforce regulations; act on non-compliance activities; report incidents.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

The evidence required to demonstrate competency in this unit must be relevant to workplace operations and satisfy holistically all of the requirements of the performance criteria and required skills and knowledge and include achievement of the following:

open and close park/reserve

advise public on park/reserve access and activities

provide information on safety requirements

interpret legislation and public health requirements

monitor visitor activities

evaluate appropriate situations to enforce regulations

act on non-compliance activities

report incidents.

Context of and specific resources for assessment

Competency requires the application of work practices under work conditions. Selection and use of resources for some worksites may differ due to the regional or enterprise circumstances.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

open and close park/reserve

advise public on park/reserve access and activities

provide information on safety requirements

interpret legislation and public health requirements

monitor visitor activities

evaluate appropriate situations to enforce regulations

assert authority and act on non-compliance activities

use literacy skills to read, interpret and follow organisational policies and procedures, follow sequenced written instructions, record accurately and legible information collected and select and apply procedures for a range of tasks

use oral communication skills/language competence to fulfil the job role as specified by the organisation, including questioning techniques, active listening, clarifying information and consulting with supervisors as required

use numeracy skills to estimate, calculate and record routine workplace measures

use interpersonal skills to work with and relate to people from a range of cultural, social and religious backgrounds and with a range of physical and mental abilities.

Required knowledge

local environment, environmental hazards

understand limits to personal and legal authority

public relations, crowd behaviour, implications on cultural diversity

enterprise procedures, OHS and legislative requirements

enterprise security systems and communication equipment

interpersonal skills and relating to different cultural groups

instructions/guidelines and regulations and maps.

The range statement relates to the unit of competency as a whole.

Activities may include:

working policies

Standard Operating Procedures

visitor protocols of the park or reserve.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Park/reserve is opened and closed as scheduled in accordance with enterprise procedures. 
Security systems are operated in accordance with manufacturer's guidelines and enterprise procedures. 
Public is informed of opening and closing times in accordance with enterprise procedures. 
Non-compliance with park/reserve access conditions is acted upon in accordance with enterprise procedures. 
Public is communicated with in a courteous, confident and effective manner appropriate to their background. 
Public is informed of responsibilities and safety requirements when using park facilities in accordance with enterprise procedures, legislative and public health and safety requirements. 
Public is informed of changes to access rights to park facilities when these have been affected by changes to environmental conditions in accordance with enterprise procedures and public health and safety requirements. 
Non-compliance with park/reserve access conditions is acted upon in accordance with enterprise procedures. 
Incidents are reported and responded to in accordance with enterprise requirements. 

Forms

Assessment Cover Sheet

AHCLPW301A - Supervise park visitor activities
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

AHCLPW301A - Supervise park visitor activities

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: