Assessor Resource

AHCWRK206
Observe enterprise quality assurance procedures

Assessment tool

Version 1.0
Issue Date: April 2024


This unit of competency describes the skills and knowledge required to observe enterprise quality assurance procedures.

This unit applies to individuals who work under general supervision and exercise limited autonomy with some accountability for their own work.

No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Apply basic quality assurance practices

1.1 Recognise elements of the enterprise’s quality assurance system

1.2 Identify hazards to quality in work area

1.3 Identify critical control points for immediate work area

1.4 Complete basic record-keeping as required by quality process

2. Follow work instructions

2.1 Follow work instructions for quality control for work area

2.2 Complete quality documentation

3. Check quality of product

3.1 Check the quality of the product or service as prescribed in work instructions

3.2 Inform supervisor of problems that affect or could potentially affect quality

3.3 Take action to correct the problem under supervision

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

apply basic quality assurance practices

follow work instructions

check quality of work

identify and report quality issues

keep records

use industry standard terminology.

The candidate must demonstrate knowledge of:

production processes in the context of own work

HACCP (Hazard Analysis Critical Control Point) approach to Quality Assurance (QA)

enterprise QA policies, guidelines and standard operating procedures relating to work being undertaken and at a level that reflects the level of responsibility.

Assessors must satisfy current standards for RTOs.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Apply basic quality assurance practices

1.1 Recognise elements of the enterprise’s quality assurance system

1.2 Identify hazards to quality in work area

1.3 Identify critical control points for immediate work area

1.4 Complete basic record-keeping as required by quality process

2. Follow work instructions

2.1 Follow work instructions for quality control for work area

2.2 Complete quality documentation

3. Check quality of product

3.1 Check the quality of the product or service as prescribed in work instructions

3.2 Inform supervisor of problems that affect or could potentially affect quality

3.3 Take action to correct the problem under supervision

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

apply basic quality assurance practices

follow work instructions

check quality of work

identify and report quality issues

keep records

use industry standard terminology.

The candidate must demonstrate knowledge of:

production processes in the context of own work

HACCP (Hazard Analysis Critical Control Point) approach to Quality Assurance (QA)

enterprise QA policies, guidelines and standard operating procedures relating to work being undertaken and at a level that reflects the level of responsibility.

Assessors must satisfy current standards for RTOs.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Recognise elements of the enterprise’s quality assurance system 
Identify hazards to quality in work area 
Identify critical control points for immediate work area 
Complete basic record-keeping as required by quality process 
Follow work instructions for quality control for work area 
Complete quality documentation 
Check the quality of the product or service as prescribed in work instructions 
Inform supervisor of problems that affect or could potentially affect quality 
Take action to correct the problem under supervision 

Forms

Assessment Cover Sheet

AHCWRK206 - Observe enterprise quality assurance procedures
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

AHCWRK206 - Observe enterprise quality assurance procedures

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: