Assessor Resource
AHCWRK208A
Provide information on products and services
Assessment tool
Version 1.0
Issue Date: March 2024
This unit applies to working under supervision, within enterprise guidelines.
This unit covers the process of providing information on products and services in a range of rural merchandising settings and defines the standard required to: respond to client requests for information; use questioning to identify customer requirements; refer or seek advice from supervisors and appropriate personnel; represent the enterprise in a professional manner when dealing with customers.
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