Assessor Resource

AHCWRK401
Implement and monitor quality assurance procedures

Assessment tool

Version 1.0
Issue Date: April 2024


This unit of competency describes the skills and knowledge required to implement and monitor quality assurance procedures.

This unit applies to individuals who take responsibility for their own work and for the quality of the work of others within known parameters. They provide and communicate solutions to a range of predictable and sometimes unpredictable problems.

No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish quality specifications for product

1.1 Source market specifications

1.2 Identify legislated requirements

2. Identify hazards and critical control points in the production of quality product

2.1 Identify critical control points impacting on quality

2.2 Determine the degree of risk for each hazard

3. Assist in planning of quality assurance procedures

3.1 Develop procedures for each identified control point to ensure optimum quality

3.2 Minimise hazards and risks by application of appropriate controls

3.3 Develop processes to monitor the effectiveness of quality assurance procedures

4. Implement quality assurance procedure

4.1 Allocate responsibilities for carrying out procedures to staff and contractors

4.2 Prepare instructions

4.3 Provide staff and contractors with induction training on the quality assurance policy

4.4 Provide staff and contractors with in-service training relevant to their allocated procedures

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

identify hazards and critical control points in the production of quality product

assist in planning of quality assurance procedures

provide induction and in-service staff training

implement quality assurance procedures

use industry standard terminology.

The candidate must demonstrate knowledge of:

market requirements for product

definition of quality

quality specifications for product

enterprise and industry quality assurance systems

Hazard Analysis and Critical Control Points (HACCP) techniques

strategies for control of hazards to quality

work place training strategies

delegation and empowerment

contingency management.

Assessors must satisfy current standards for RTOs


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Establish quality specifications for product

1.1 Source market specifications

1.2 Identify legislated requirements

2. Identify hazards and critical control points in the production of quality product

2.1 Identify critical control points impacting on quality

2.2 Determine the degree of risk for each hazard

3. Assist in planning of quality assurance procedures

3.1 Develop procedures for each identified control point to ensure optimum quality

3.2 Minimise hazards and risks by application of appropriate controls

3.3 Develop processes to monitor the effectiveness of quality assurance procedures

4. Implement quality assurance procedure

4.1 Allocate responsibilities for carrying out procedures to staff and contractors

4.2 Prepare instructions

4.3 Provide staff and contractors with induction training on the quality assurance policy

4.4 Provide staff and contractors with in-service training relevant to their allocated procedures

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

identify hazards and critical control points in the production of quality product

assist in planning of quality assurance procedures

provide induction and in-service staff training

implement quality assurance procedures

use industry standard terminology.

The candidate must demonstrate knowledge of:

market requirements for product

definition of quality

quality specifications for product

enterprise and industry quality assurance systems

Hazard Analysis and Critical Control Points (HACCP) techniques

strategies for control of hazards to quality

work place training strategies

delegation and empowerment

contingency management.

Assessors must satisfy current standards for RTOs

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Source market specifications 
Identify legislated requirements 
Identify critical control points impacting on quality 
Determine the degree of risk for each hazard 
Develop procedures for each identified control point to ensure optimum quality 
Minimise hazards and risks by application of appropriate controls 
Develop processes to monitor the effectiveness of quality assurance procedures 
Allocate responsibilities for carrying out procedures to staff and contractors 
Prepare instructions 
Provide staff and contractors with induction training on the quality assurance policy 
Provide staff and contractors with in-service training relevant to their allocated procedures 

Forms

Assessment Cover Sheet

AHCWRK401 - Implement and monitor quality assurance procedures
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

AHCWRK401 - Implement and monitor quality assurance procedures

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: