Assessor Resource

AHCWRK602
Lead and manage community or industry organisations

Assessment tool

Version 1.0
Issue Date: April 2024


This unit of competency describes the skills and knowledge required to lead and manage community or industry organisations.

This unit applies to individuals who take personal responsibility and exercise autonomy in undertaking complex work. They analyse and synthesise information and exercise judgement to complete a range of advanced skilled activities.

No occupational licensing, legislative or certification requirements are known to apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Guide the organisation in the achievement of its aims

1.1 Examine and confirm the strategic direction of the organisation

1.2 Undertake a leadership role in the strategic planning, goal setting and action planning of the organisation

1.3 Promote a clear understanding of organisational purpose is with stakeholders

1.4 Define and document clear roles and responsibilities for those in the organisation

2. Design and implement communication

2.1 Communicate the organisation’s policies and directions through documents and presentations

2.2 Define reporting mechanisms clearly and produce reports in line with organisational policy and guidelines

2.3 Define protocols for communication

3. Establish and maintain effective relationships

3.1 Establish a code of behaviour covering disagreements and negotiation in consultation with others in organisation

3.2 Employ different strategies to deal with a variety of personality types

3.3 Manage conflict to seek mutually beneficial solutions

3.4 Achieve consensus in decision-making within the organisation where appropriate

3.5 Maintain and promote stakeholder relationships

3.6 Apply and promote effective meeting procedures within the organisation

4. Establish and manage professional and business networks

4.1 Influence decision-making in other relevant forums to align with organisation’s best interests

4.2 Gather and acknowledge views for consideration and representation

4.3 Achieve win-win outcomes through lobbying and negotiations

4.4 Maintain contemporary knowledge of issues and political factors

5. Build effective teams in the organisation

5.1 Demonstrate and maintain ethical behaviour and appropriate inter-personal skills in all dealings

5.2 Adapt leadership style to suit a range of differing contexts

5.3 Canvas opinion leaders and gain institutional support for the organisation

5.4 Recruit new members for the organisation

5.5 Provide relevant information to new and potential members

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

guide the organisation in the achievement of its aims

design and implement communication

establish and maintain effective relationships

establish and manage professional and business networks

promote team building

use industry standard terminology.

The candidate must demonstrate knowledge of:

leadership styles, roles and responsibilities

strategic planning

development and implementation of organisational policy and procedures

ethics and codes of behaviour

conflict management

meeting procedures and protocols

negotiation and consensus in decision-making.

Assessors must satisfy current standards for RTOs

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Element

Performance criteria

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Guide the organisation in the achievement of its aims

1.1 Examine and confirm the strategic direction of the organisation

1.2 Undertake a leadership role in the strategic planning, goal setting and action planning of the organisation

1.3 Promote a clear understanding of organisational purpose is with stakeholders

1.4 Define and document clear roles and responsibilities for those in the organisation

2. Design and implement communication

2.1 Communicate the organisation’s policies and directions through documents and presentations

2.2 Define reporting mechanisms clearly and produce reports in line with organisational policy and guidelines

2.3 Define protocols for communication

3. Establish and maintain effective relationships

3.1 Establish a code of behaviour covering disagreements and negotiation in consultation with others in organisation

3.2 Employ different strategies to deal with a variety of personality types

3.3 Manage conflict to seek mutually beneficial solutions

3.4 Achieve consensus in decision-making within the organisation where appropriate

3.5 Maintain and promote stakeholder relationships

3.6 Apply and promote effective meeting procedures within the organisation

4. Establish and manage professional and business networks

4.1 Influence decision-making in other relevant forums to align with organisation’s best interests

4.2 Gather and acknowledge views for consideration and representation

4.3 Achieve win-win outcomes through lobbying and negotiations

4.4 Maintain contemporary knowledge of issues and political factors

5. Build effective teams in the organisation

5.1 Demonstrate and maintain ethical behaviour and appropriate inter-personal skills in all dealings

5.2 Adapt leadership style to suit a range of differing contexts

5.3 Canvas opinion leaders and gain institutional support for the organisation

5.4 Recruit new members for the organisation

5.5 Provide relevant information to new and potential members

The candidate must be assessed on their ability to integrate and apply the performance requirements of this unit in a workplace setting. Performance must be demonstrated consistently over time and in a suitable range of contexts.

The candidate must provide evidence that they can:

guide the organisation in the achievement of its aims

design and implement communication

establish and maintain effective relationships

establish and manage professional and business networks

promote team building

use industry standard terminology.

The candidate must demonstrate knowledge of:

leadership styles, roles and responsibilities

strategic planning

development and implementation of organisational policy and procedures

ethics and codes of behaviour

conflict management

meeting procedures and protocols

negotiation and consensus in decision-making.

Assessors must satisfy current standards for RTOs
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Examine and confirm the strategic direction of the organisation 
Undertake a leadership role in the strategic planning, goal setting and action planning of the organisation 
Promote a clear understanding of organisational purpose is with stakeholders 
Define and document clear roles and responsibilities for those in the organisation 
Communicate the organisation’s policies and directions through documents and presentations 
Define reporting mechanisms clearly and produce reports in line with organisational policy and guidelines 
Define protocols for communication 
Establish a code of behaviour covering disagreements and negotiation in consultation with others in organisation 
Employ different strategies to deal with a variety of personality types 
Manage conflict to seek mutually beneficial solutions 
Achieve consensus in decision-making within the organisation where appropriate 
Maintain and promote stakeholder relationships 
Apply and promote effective meeting procedures within the organisation 
Influence decision-making in other relevant forums to align with organisation’s best interests 
Gather and acknowledge views for consideration and representation 
Achieve win-win outcomes through lobbying and negotiations 
Maintain contemporary knowledge of issues and political factors 
Demonstrate and maintain ethical behaviour and appropriate inter-personal skills in all dealings 
Adapt leadership style to suit a range of differing contexts 
Canvas opinion leaders and gain institutional support for the organisation 
Recruit new members for the organisation 
Provide relevant information to new and potential members 

Forms

Assessment Cover Sheet

AHCWRK602 - Lead and manage community or industry organisations
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

AHCWRK602 - Lead and manage community or industry organisations

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: