Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Elements Elements describe the essential outcomes. | Performance Criteria Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section. |
1. Gather information to carry out inspection | 1.1 Quality inspection specifications and tolerances are accessed and analysed 1.2 Equipment and materials required to support inspection are identified and prepared 1.3 Options for inspection methods are analysed and those most appropriate to the situation are selected and prepared 1.4 Inspection information is sourced and interpreted |
2. Inspect work | 2.1 Work to be inspected is identified and confirmed according to workplace procedures 2.2 Inspections of work are conducted at regular intervals and according to manufacturer specifications and workplace procedures, and coordinated with other workplace activities according to workplace quality systems and procedures 2.3 Faults or non-compliances identified are reported to supervisor according to workplace procedures 2.4 Documentation, including non-compliance report, is completed accurately according to workplace procedures |
3. Make recommendations | 3.1 Corrective action to be carried out is agreed and authorised by the responsible supervisor 3.2 Quality improvements and recommendations are communicated to supervisor according to workplace procedures |
This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.
Inspection information must include: | manufacturer and component supplier specifications legal requirements safety requirements workplace environmental requirements workplace procedures relating to the inspection. |
Before competency can be determined, individuals must demonstrate they can perform the following according to the standards defined in this unit’s elements, performance criteria, range of conditions and foundation skills:
carry out two technical quality inspections in an automotive service and repair workplace
complete a workplace quality report relating to the above inspections.
Individuals must be able to demonstrate knowledge of:
common automotive industry and quality terminology
quality systems and procedures relating to automotive workplace, including:
quality system documentation, including work instructions
product specifications
equipment maintenance schedules
technical procedures and specifically prepared standards
vehicle safety requirements
work planning processes
safe operating procedures
work site environmental control measures
workplace reporting procedures
types of quality inspections, including:
periodic inspection during job
observation at completion of job
random inspections
component inspections
invoicing compliance
checks of rectification of reported and diagnosed problems
types of quality specifications or performance indicators, including:
time, quantity, quality and cost
targeting high risk areas
measures to avoid wastage
internal and/or external customer satisfaction
processes to ensure a ‘right first time’ approach
procedures for carrying out technical quality inspections, including:
identifying relevant quality specifications or performance indicators
assigning rankings to quality specifications or performance indicators
measuring performance against quality specifications or performance indicators
documenting quality inspections, including non-compliance reports.
Assessors must satisfy NVR/AQTF assessor requirements.
Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.
Assessment must include direct observation of tasks.
Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to having inspected the technical quality of work in an automotive workplace, e.g. inspection reports.
Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application.
The following resources must be made available:
automotive service, repair, sales or office administration workplace or simulated workplace
commercially realistic situations requiring inspections of technical quality
work instructions and workplace procedures relating to technical quality inspections.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist