Assessor Resource

Service and repair bicycle frames

Assessment tool

Version 1.0
Issue Date: March 2019

This unit applies to individuals who undertake service and repair of a range of bicycle frames in a bicycle servicing and repair environment.

The repair of carbon fibre bicycle frames is covered by AURB428202A Assess carbon fibre frames for repair.

This unit of competency describes the skills and knowledge required to inspect, plan and safely service, repair and test bicycle frames.

It requires the ability to interpret specifications, assess the condition of the frame, and to select and use tooling and equipment.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

This unit replaces AURB228270A Service bicycle frames and AURB328266A Repair bicycle frames.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.

Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Assessors must be satisfied that the candidate can competently and consistently:

observe safety procedures and requirements

communicate effectively with others involved in or affected by the work

select methods and techniques appropriate to the circumstances

complete preparatory activity in a systematic manner

inspect a range of bicycle frames and components and accurately identify required service and repair options

service and repair a range of bicycle frames to manufacturer/ component supplier specifications

test bicycle frames to manufacturer/component supplier specifications.

Context of, and specific resources for assessment

The application of competency is to be assessed in the workplace or a simulated environment that reflects as far as possible the actual working environment.

Assessment is to occur using standard and authorised work practices, safety requirements and environmental constraints.

Assessment is to comply with relevant regulatory requirements, including specified Australian standards.

Where applicable, reasonable adjustment must be made to work environments and training situations to accommodate ethnicity, age, gender, demographics and disability.

The following resources should be made available:

a range of bicycle frame configurations

material relevant to servicing and repairing bicycle frames

equipment and hand and power tooling appropriate to servicing and repairing bicycle frames

specifications and work instructions.

Method of assessment

Assessment must satisfy the endorsed Assessment Guidelines of this Training Package.

Assessment methods must confirm consistency and accuracy of performance (over time and in a range of workplace relevant contexts) together with application of Required Skills and Knowledge.

Assessment methods must be by direct observation of tasks and include questioning on Required Skills and Knowledge to ensure its correct interpretation and application.

Assessment may be applied under project-related conditions (real or simulated) and require evidence of process.

Assessment must confirm a reasonable inference that competency is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances.

Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role.

Guidance information for assessment

Assessment processes and techniques must be culturally sensitive and appropriate to the language and literacy capacity of the candidate and the work being performed.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

Required skills include:

technical skills to the level required to use workplace technology related to servicing, repairing and testing of bicycle frames

communication skills to the level required to confirm work requirements and specifications, to communicate effectively regarding work requirements with supervisor, other workers and customers, to report work outcomes and problems, and to relate to people from a range of social, cultural and ethnic backgrounds and of varying physical and mental abilities

literacy skills to the level required to understand information related to work orders, including common industry terminology, plans and safety procedures, prepare reports, complete records and interpret technical information and specifications

numeracy skills to the level required to correctly count and measure to determine bicycle frame condition and operation

problem-solving skills to the level required to plan and organise activities and establish diagnostic processes which identify methods of servicing, repairing and testing bicycle frames

team skills to the level required to work effectively and cooperatively with others to optimise workflow and productivity

Required knowledge

Required knowledge includes:

purpose and requirements of bicycle frame systems and their relationship to braking, wheels, drivetrain and steering system

classification of bicycle frames and identification of system components

material used in bicycle frames

application of frame design principles

frame service, repair and testing procedures and techniques

selection, checking and use of tooling and equipment

manufacturer and/or component supplier specifications

applicable commonwealth, state or territory legislation, regulations, standards and codes of practice, including OHS, personal safety and environment, relevant to servicing and repairing bicycle frames

organisational policies and procedures, including quality requirements, reporting and recording procedures, and work organisation and planning processes related to servicing and repairing bicycle frames

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Bicycle frames

Bicycle frames may include:

all-terrain, touring, racing, recumbent and BMX bicycles

seat pillars and fasteners

bottom brackets, cartridge, cup, loose and caged bearings

left and right hand thread types

composite material

painted, anodised, natural state and polished surface finishes

Servicing and repair methods

Servicing and repair methods are to include:

on- and off-site servicing

repair, replacement and refinishing of frame components

welding, brazing and bonding processes

communicating with customers

documenting and reporting on service

Tooling and equipment

Tooling and equipment may include:

specific service and repair and general workshop equipment and tooling

welding, brazing and bonding equipment and material

floor stands, workbench and air tooling


Materials may include:

spare parts

welding consumables

cleaning materials


Information/documents may include:

verbal or written and graphical instructions, signage, work schedules/plans/specifications, work bulletins, memos, material safety data sheets (MSDS), diagrams or sketches

safe work procedures related to bicycle frames

regulatory/legislative requirements pertaining to bicycle safety

engineer's design specifications and instructions

organisation work specifications and requirements

instructions issued by authorised enterprise or external persons

Australian standards

OHS requirements

OHS requirements are to be in accordance with applicable commonwealth, state or territory legislation and regulations, and organisational safety policies and procedures, and may include:

personal protective equipment and clothing

safety equipment

first aid equipment

hazard and risk control

elimination of hazardous materials and substances

manual handling, including shifting, lifting and carrying

emergency procedures

Legislative requirements

Legislative requirements are to be in accordance with applicable commonwealth, state or territory legislation, regulations, certification requirements and codes of practice, and may include:

award and enterprise agreements

industrial relations

Australian standards

Australian Design Rules

confidentiality and privacy


the environment

equal opportunity


relevant industry codes of practice

duty of care

Environmental requirements

Environmental requirements may include:

waste management



clean-up management

Quality requirements

Quality requirements may include:

regulations, including Australian standards

internal organisational quality policies and procedures

enterprise operations and procedures

Organisational policies and procedures

Organisational policies and procedures may include:

quality policies and procedures, including Australian standards

OHS, sustainability, environment, equal opportunity and anti-discrimination

manufacturer specifications and industry codes of practice

safe work procedures

reporting and recording procedures

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Confirm customer requirements and intended use of the unit in accordance with workplace procedures 
Identify and check bicycle frame service and repair requirements and specifications 
Check tooling and equipment for availability, conformity with specifications and safe condition 
Prepare work area and set up equipment and materials 
Inspect bicycle frame for faults, wear or damage using visual, aural and tactile inspections and measurements 
Compare conditions found with bicycle frame specifications and customer requirements 
Identify service and repair options for bicycle frame 
Document and cost service and repair items for customer approval in accordance with workplace procedures 
Obtain customer approval for work to be undertaken 
Plan service and repair sequence and determine availability of tooling and equipment 
Ensure service and repair sequence plan includes post-service testing and checking process 
Prepare list of parts and materials and determine availability 
Identify need for additional persons to assist in repair process and make arrangements 
Select and check tooling and equipment to meet job requirements 
Perform service and repair operations for bicycle frame according to plan 
Use personal safety equipment and take precautions to protect others in the workplace 
Use and maintain tooling and equipment in accordance with occupational health and safety (OHS) requirements 
Check customer requirements and bicycle frame specifications in accordance with workplace procedures 
Operate bicycle through its full range, noting test results, including non-conformity 
Check bicycle frame, complete adjustments and prepare unit for delivery 
Clean and store portable tooling and equipment in approved designated areas 
Complete workplace records, customer file and warranty information as required by enterprise 


Assessment Cover Sheet

AURB328267A - Service and repair bicycle frames
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student









Assessor name:



Assessment Record Sheet

AURB328267A - Service and repair bicycle frames

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:









Overall assessment result: Competent Not yet competent

Assessor name:



Student signature: