Assessor Resource

AURS238150A
Present stock and sales area

Assessment tool

Version 1.0
Issue Date: March 2024


This unit of competency applies to the following and should be contextualised to the qualification it is being applied:

retail, service and repair.

This unit of competency covers the competence required to establish and maintain stock and sales area.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that competence in this unit signifies ability to transfer competence to changing circumstances and to respond to unusual circumstances in the critical aspects of:

presenting vehicle/products in a manner to maximise market appeal

maintaining suitable sales presentation area

communicating effectively with others involved in or affected by the work.

Context of, and specific resources for assessment

Underpinning knowledge and skills may be assessed on or off the job

The following are required:

vehicle/products for sale

suitable presentation area

sales material (e.g. brochures, pamphlets, banners, flags, stands, ramps, turntables)

a qualified workplace assessor.

Method of assessment

Assessment of practical skills must take place only after a period of supervised practice and repetitive experience. If workplace conditions are not available, assessment in simulated workplace conditions is acceptable.

Prescribed outcome must be able to be achieved without direct supervision.

Practical assessments:

present vehicle/products to maximise market appeal

maintain maximum merchandising effect of sales presentation area.

Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role.

Guidance information for assessment


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

collect, analyse and understand information related to feedback from customers

communicate ideas and information to draft presentation to management for support

plan and organise activities to design presentation area

work with others and in a team by involving other members of sales team in design and maintenance

use mathematical ideas and techniques to develop roster to maintain area

establish diagnostic processes for which design is both practical and safe

use workplace technology related to process feedback

Required knowledge

enterprise policies and procedures

enterprise sales presentation area and floor plan arrangements

vehicle/product preparation and presentation techniques

vehicle/product models/types

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Methods

Methods include:

application of vehicle/product preparation/presentation techniques

application of procedures for maximising vehicle/product presentation area

OHS requirements

OHS requirements may include:

state/territory/industry OHS requirements

Work is carried out in accordance with award provisions

Resources may include

Resources may include

vehicles/products for sale

suitable presentation area

sales material (e.g. brochures, pamphlets, banners, flags, stands, ramps, turntables)

Information/documents

Sources of information/documents may include:

manufacturer/component supplier specifications

enterprise operating procedures

product manufacturer/component supplier specifications

customer requirements

industry/workplace codes of practice

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Vehicle/product is clean and prepared to maximise market appeal in accordance with enterprise policies and procedures 
Vehicle/product is placed in correct position to maximise presentation 
Vehicle/product condition is monitored and action taken where necessary to maintain maximum market appeal 
Presentation area is defined from floor plan in accordance with enterprise policies and procedures 
Minimum vehicle/product numbers/types are determined and presented 
Display areas are clean, tidy and safe 
Correct handling, storage and display techniques are adopted according to vehicle/product types, enterprise and industry practices 
Feedback from customers is sought 
Customer feedback is collated and analysed 
Action is taken 

Forms

Assessment Cover Sheet

AURS238150A - Present stock and sales area
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

AURS238150A - Present stock and sales area

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: