- AURS241803A - Apply legal requirements relating to product sales
Assessor Resource
AURS241803A
Apply legal requirements relating to product sales
Assessment tool
Version 1.0
Issue Date: April 2024
This unit of competence applies to the following and should be contextualised to the qualification it is being applied:
retail, service and repair - administration/sales product sales.
This unit of competency covers the competence required to access, interpret and apply legal requirements relating to sale of products.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Employability Skills
This unit contains employability skills.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | It is essential that competence in this unit signifies ability to transfer competence to changing circumstances and to respond to unusual circumstances in the critical aspects of: identifying and correctly interpreting legal requirements for product sales application of legal requirements to product sales correctly completing required documentation to record sale communicating effectively with others involved in or affected by the work. |
Context of, and specific resources for assessment | Underpinning knowledge and skills may be assessed on or off the job The following are required: documentation to fulfil legal requirements and enterprise policies product manuals a qualified workplace assessor. |
Method of assessment | Assessment of practical skills must take place only after a period of supervised practice and repetitive experience. If workplace conditions are not available assessment in simulated workplace conditions is acceptable Prescribed outcome must be able to be achieved without direct supervision Practical assessments: access, interpret and apply legal requirements to sale of products Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role. |
Guidance information for assessment | |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills |
collect, organise and understand information related to legislative requirements communicate ideas and information to explain safety and operation issues for products plan and organise activities to demonstrate safe operation of products work with others and in a team by consulting with experienced staff use mathematical ideas and techniques to have cost and time limitations included in demonstrations establish diagnostic processes recommending safe operating procedures use workplace technology related to the demonstration of safe operation of products |
Required knowledge |
product sales legislation enterprise sales documentation procedures and policies |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Methods | Methods include: customer contact skills identifying and adhering to legal requirements operation of products and safety requirements explained to and verified by the customer customer acknowledgement of user manuals provided |
Occupational health and safety (OHS) requirements | OHS requirements may include: state/territory/industry OHS requirements duty of care Work is carried out in accordance with award provisions |
Resources | Resources may include: documentation to fulfil legal requirements and enterprise policies manuals, stationery copies of legislation product for sale |
Information/documents | Sources of information/documents may include: manufacturer/component supplier specifications enterprise operating procedures product manufacturer/component supplier specifications customer requirements industry/workplace codes of practice |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Legislation to sell product(s) is correctly identified and accessed where necessary | |||
| Product documentation and manuals are identified and available for customers | |||
| Product(s) are sold in accordance with identified legal requirements, including duty of care | |||
| Customer transaction is handled in accordance with consumer legislation | |||
| Correct product sales documentation is identified and accessed in accordance with enterprise policies and procedures | |||
| Required information is clearly and accurately provided to complete legal requirements for correct documentation | |||
| Customer is requested to sign acknowledgement of information provided, such as operation instructions for product, safety requirements and supply of manual for product |
Forms
Assessment Cover Sheet
AURS241803A - Apply legal requirements relating to product sales
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
AURS241803A - Apply legal requirements relating to product sales
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: