The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

It is essential that competence is fully observed and there is ability to transfer competence to changing circumstances and to respond to unusual situations in the critical aspects of:

observing safety procedures and requirements

communicating effectively with others involved or affected by the work

selection methods and techniques appropriate to the circumstances

completing preparatory activity in a systematic manner

completing fault diagnosis and analysis

completing servicing and fault rectification procedures to workplace and manufacturer/component supplier requirements

completing work within workplace timeframes

presentation of equipment to customer in compliance with workplace requirements

correctly completing job documentation

Context of, and specific resources for assessment

Application of competence is to be assessed in the workplace or simulated worksite

Assessment is to occur using standard and authorised work practices, safety requirements and environmental constraints

Assessment is to comply with regulatory requirements including specified Australian Standards

The following resources should be made available:

workplace location or simulated workplace

materials relevant to servicing and rectification of faults in lift assisted suspension systems

equipment, hand and power tools appropriate to servicing and rectification of faults in lift assisted suspension systems

activities covering mandatory task requirements

specifications and work instructions

Method of assessment

Assessment must satisfy the endorsed assessment guidelines of the automotive industry's RS&R Training Package

Assessment methods must confirm consistency and accuracy of performance together with application of underpinning knowledge

Assessment must be by direct observation of tasks, with questioning on underpinning knowledge and it must also reinforce the integration of key competencies

Assessment may be applied under project related conditions and require evidence of process

Assessment must confirm a reasonable inference that competence is able not only to be satisfied under the particular circumstance, but is able to be transferred to other circumstances

It is preferable that assessment reflects a process rather than an event and occurs over a period of time to cover varying quality circumstances. Evidence of performance may be provided by customers, team leaders/members or other persons subject to agreed authentication arrangements

Competence in this unit may be assessed in conjunction with other functional units which together form part of the holistic work role

Guidance information for assessment

Required skills

collecting information from a variety of sources to ensure the major component can be serviced to achieve the manufacturer/component supplier intent

discussing job card requirements and vehicle symptoms with the customer

following up fault diagnosis outcomes, which may also require ongoing consultation with the customer to confirm a course of repair action

servicing and fault rectification procedures need to be followed in a set order as specified in workshop manuals and other technical publications to achieve a serviceable outcome within efficient timeframes

the servicing of components requires cooperative working arrangements with colleagues and supervision relating to sharing of specialist equipment, sharing of technical knowledge and the procurement of spare parts

establishing safe and effective work processes which anticipate and/or resolve problems and downtime, to systematically develop solutions to avoid or minimise reworking and avoid wastage

using mathematical ideas and techniques to correctly calculate time, assess tolerances, apply measurements, calculate material requirements and establish quality checks

using workplace technology related to the servicing and rectification of faults in lift assisted suspension systems, including the use of specialist tools, measuring equipment, computerised technology and communication devices and the reporting/recording of results

Required knowledge

A working knowledge of:

OH&S and environmental regulations/requirements, equipment, material and personal safety requirements

principles of operation relating to various types of hydraulic and pneumatic lift assisted suspension systems

construction and operation of major components

system testing procedures

servicing procedures

road-testing techniques

fault diagnostic methods and procedures

methods of accessing and interpreting manufacturer/ component supplier specification charts

enterprise procedures for reporting system faults and material defects

safe methods of using lubricants and sealants

methods and techniques for using specific precision measuring tools

methods of using and interpreting results from specific test equipment

enterprise and customer documentation

work organisation and planning processes

enterprise quality processes

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Lift assisted suspension systems

Types of lift assisted suspension systems may include hydraulic and pneumatic

Road test programs

Types of road test programs may include off-road terrain, highway, city and proving ground facilities

Test procedures

Types of test procedures to confirm fault rectification may include shock absorber testing

OH&S

OH&S requirements are to be in accordance with legislation/regulations/codes of practice and enterprise safety policies and procedures. This may include protective clothing and equipment, use of tools and equipment, workplace environment and safety, handling of materials, use of fire fighting equipment, enterprise first aid, hazard control and hazardous materials and substances

Personal protective equipment

Personal protective equipment is to include that prescribed under legislation/regulations/codes of practice and workplace policies and practices

Safe operating procedures

Safe operating procedures are to include, but are not limited to operational risk assessment and treatments associated with vehicular movement, toxic substances, electrical safety, machinery movement and operation, manual and mechanical lifting and shifting, working in proximity to others and site visitors

Emergency procedures

Emergency procedures related to this unit are to include, but may not limited to emergency shutdown and stopping of equipment, extinguishing fires, enterprise first aid requirements and site evacuation

Environmental requirements

Environmental requirements are to include, but are not limited to waste management, noise, dust and clean-up management

Quality requirements

Quality requirements are to include, but are not limited to regulations including Australian Standards, internal enterprise quality policy and standards and enterprise operations and procedures

Statutory/regulatory authorities

Statutory/regulatory authorities may include Federal, State/Territory and local authorities administering acts, regulations and codes of practice

Tooling and equipment

Tooling and equipment may include hand tooling, meters, gauges, load testing devices, computerised diagnostic equipment and shock absorber testers

Materials

Materials may include spare parts, lubricants, fluids and cleaning materials

Communications

Communications are to include, but are not limited to verbal and visual instructions and fault reporting and may include site specific instructions, written instructions, plans or instructions related to job/task, telephones and pagers

Information/documents

Sources of information/documents may include:

verbal or written and graphical instructions, signage, work schedules/plans/specifications, work bulletins, memos, material safety data sheets and diagrams or sketches

safe work procedures related to the servicing and rectification of faults in lift assisted suspension systems

regulatory/legislative requirements pertaining to automotive industry including Australian Design Rules

engineer's design specifications and instructions

organisation work specifications and requirements

instructions issued by authorised enterprise or external personnel

Australian Standards