This unit describes the performance outcomes required to diagnose faults in complex vehicle, vessels or machinery systems to determine the repair action necessary to restore system performance. It involves confirming the existence of a complex system fault, choosing the required diagnostic procedure and tools, applying the diagnostic procedure, reporting conclusions, and making repair recommendations.
A complex system integrates two or more automotive systems, or incorporates three or more mechanical, hydraulic, pneumatic, electrical or electronic sub-systems. Examples include electronically controlled automatic transmissions, anti-lock braking systems, and engine management systems integrating ignition, fuel and transmission control systems.
It applies to those working in the automotive service and repair industry.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements
Elements describe the essential outcomes.
Performance Criteria
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.
1. Identify and confirm work requirement regarding complex system fault
1.1 Nature and objective of diagnosis requirements are determined from workplace instructions
1.2 Existence of fault is confirmed from direct or indirect evidence
1.3 Information, including customer complaint, is sourced to provide a full overview of all faults and conditions under which they occur
2. Analyse information
2.1 Function and operation of the system when operating correctly are identified
2.2 Information is analysed and affected systems are identified
2.3 Manufacturer specifications and other technical information are accessed and interpreted
2.4 Tests are identified and selected from range of available options, and testing sequence is established
2.5 Testing equipment is obtained and prepared according to manufacturer specifications and workplace procedures
2.6 Tools, equipment and materials required to support the diagnostic process are identified, selected and prepared for use
2.7 Hazards associated with the work are identified and risks are managed according to workplace procedures and safety requirements
3. Perform diagnosis
3.1 Tests are applied systematically and efficiently to gather precise data on system operation according to manufacturer specifications, workplace procedures, and safety and environmental requirements
3.2 Test results are compared with manufacturer specifications and conclusions are drawn and documented according to workplace procedures, including recommendations for necessary repairs
3.3 Diagnostic findings are verified, as required, by using reliable alternative or optional process according to manufacturer specifications and workplace procedures
3.4 Conclusions are provided to appropriate personnel or customer to confirm further action to be taken
4. Complete work processes
4.1 Vehicle or machinery is presented ready to be repaired or returned to the customer
4.2 Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected
4.3 Tools and equipment are checked and stored according to workplace procedures
Before competency can be determined, individuals must demonstrate they can perform the following according to the standard defined in this unit’s elements, performance criteria, range of conditions and foundation skills:
diagnose complex system faults on three different vehicles, machinery or vessels
the above diagnosis must involve two of the following types of complex faults:
one fault that is in a complex system that integrates two or more automotive systems
one fault that incorporates three or more mechanical, hydraulic, pneumatic, electrical or electronic sub-systems.
Individuals must be able to demonstrate knowledge of:
work health and safety (WHS) and occupational health and safety (OHS) requirements relating to diagnosing complex system faults in vehicles, vessels or machinery, including working safely with the systems being tested, including procedures for:
selecting and using personal protective equipment (PPE)
using tools and equipment
types, application and operation of complex systems, including:
systems that integrates two or more automotive systems
systems that incorporate three or more mechanical, hydraulic, pneumatic, electrical or electronic sub-systems
diagnostic procedures for complex systems, including stages within the diagnostic procedure
methods of gathering information on complex system faults, including customer questioning techniques
types and applications of diagnostic flow charts
types, applications, limitations and operation of diagnostic tools, including:
multimeters
scan tools, including:
diagnosis trouble codes (DTC) and the conditions that caused the code to be set
live data
snap shots
oscilloscopes
mechanical, hydraulic and pneumatic test equipment
methods of differentiating between fault symptoms and fault cause.
Assessors must satisfy NVR/AQTF assessor requirements.
Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.
Assessment must include direct observation of tasks.
Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to the vehicle or machinery complex system faults that they have diagnosed, e.g. repair orders.
Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application.
The following resources must be made available:
automotive repair workplace or simulated workplace
workplace instructions
manufacturer system specifications
three different vehicles, vessels or machinery that have the complex system faults specified in the performance evidence
tools, equipment and materials appropriate for diagnosing complex system faults in vehicles, vessels or machinery.
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Elements
Elements describe the essential outcomes.
Performance Criteria
Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold and italicised text is used, further information is detailed in the range of conditions section.
1. Identify and confirm work requirement regarding complex system fault
1.1 Nature and objective of diagnosis requirements are determined from workplace instructions
1.2 Existence of fault is confirmed from direct or indirect evidence
1.3 Information, including customer complaint, is sourced to provide a full overview of all faults and conditions under which they occur
2. Analyse information
2.1 Function and operation of the system when operating correctly are identified
2.2 Information is analysed and affected systems are identified
2.3 Manufacturer specifications and other technical information are accessed and interpreted
2.4 Tests are identified and selected from range of available options, and testing sequence is established
2.5 Testing equipment is obtained and prepared according to manufacturer specifications and workplace procedures
2.6 Tools, equipment and materials required to support the diagnostic process are identified, selected and prepared for use
2.7 Hazards associated with the work are identified and risks are managed according to workplace procedures and safety requirements
3. Perform diagnosis
3.1 Tests are applied systematically and efficiently to gather precise data on system operation according to manufacturer specifications, workplace procedures, and safety and environmental requirements
3.2 Test results are compared with manufacturer specifications and conclusions are drawn and documented according to workplace procedures, including recommendations for necessary repairs
3.3 Diagnostic findings are verified, as required, by using reliable alternative or optional process according to manufacturer specifications and workplace procedures
3.4 Conclusions are provided to appropriate personnel or customer to confirm further action to be taken
4. Complete work processes
4.1 Vehicle or machinery is presented ready to be repaired or returned to the customer
4.2 Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected
4.3 Tools and equipment are checked and stored according to workplace procedures
This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.
Safety requirements must include:
work health and safety (WHS) and occupational health and safety (OHS) requirements for working safely with the vehicle systems being tested, including procedures for:
selecting and using personal protective equipment (PPE)
using tools and equipment.
Before competency can be determined, individuals must demonstrate they can perform the following according to the standard defined in this unit’s elements, performance criteria, range of conditions and foundation skills:
diagnose complex system faults on three different vehicles, machinery or vessels
the above diagnosis must involve two of the following types of complex faults:
one fault that is in a complex system that integrates two or more automotive systems
one fault that incorporates three or more mechanical, hydraulic, pneumatic, electrical or electronic sub-systems.
Individuals must be able to demonstrate knowledge of:
work health and safety (WHS) and occupational health and safety (OHS) requirements relating to diagnosing complex system faults in vehicles, vessels or machinery, including working safely with the systems being tested, including procedures for:
selecting and using personal protective equipment (PPE)
using tools and equipment
types, application and operation of complex systems, including:
systems that integrates two or more automotive systems
systems that incorporate three or more mechanical, hydraulic, pneumatic, electrical or electronic sub-systems
diagnostic procedures for complex systems, including stages within the diagnostic procedure
methods of gathering information on complex system faults, including customer questioning techniques
types and applications of diagnostic flow charts
types, applications, limitations and operation of diagnostic tools, including:
multimeters
scan tools, including:
diagnosis trouble codes (DTC) and the conditions that caused the code to be set
live data
snap shots
oscilloscopes
mechanical, hydraulic and pneumatic test equipment
methods of differentiating between fault symptoms and fault cause.
Assessors must satisfy NVR/AQTF assessor requirements.
Competency is to be assessed in the workplace or a simulated environment that accurately reflects performance in a real workplace setting.
Assessment must include direct observation of tasks.
Where assessment of competency includes third-party evidence, individuals must provide evidence that links them to the vehicle or machinery complex system faults that they have diagnosed, e.g. repair orders.
Assessors must verify performance evidence through questioning on skills and knowledge to ensure correct interpretation and application.
The following resources must be made available:
automotive repair workplace or simulated workplace
workplace instructions
manufacturer system specifications
three different vehicles, vessels or machinery that have the complex system faults specified in the performance evidence
tools, equipment and materials appropriate for diagnosing complex system faults in vehicles, vessels or machinery.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice
Yes
No
Comments/feedback
Nature and objective of diagnosis requirements are determined from workplace instructions
Existence of fault is confirmed from direct or indirect evidence
Information, including customer complaint, is sourced to provide a full overview of all faults and conditions under which they occur
Function and operation of the system when operating correctly are identified
Information is analysed and affected systems are identified
Manufacturer specifications and other technical information are accessed and interpreted
Tests are identified and selected from range of available options, and testing sequence is established
Testing equipment is obtained and prepared according to manufacturer specifications and workplace procedures
Tools, equipment and materials required to support the diagnostic process are identified, selected and prepared for use
Hazards associated with the work are identified and risks are managed according to workplace procedures and safety requirements
Tests are applied systematically and efficiently to gather precise data on system operation according to manufacturer specifications, workplace procedures, and safety and environmental requirements
Test results are compared with manufacturer specifications and conclusions are drawn and documented according to workplace procedures, including recommendations for necessary repairs
Diagnostic findings are verified, as required, by using reliable alternative or optional process according to manufacturer specifications and workplace procedures
Conclusions are provided to appropriate personnel or customer to confirm further action to be taken
Vehicle or machinery is presented ready to be repaired or returned to the customer
Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected
Tools and equipment are checked and stored according to workplace procedures
Nature and objective of diagnosis requirements are determined from workplace instructions
Existence of fault is confirmed from direct or indirect evidence
Information, including customer complaint, is sourced to provide a full overview of all faults and conditions under which they occur
Function and operation of the system when operating correctly are identified
Information is analysed and affected systems are identified
Manufacturer specifications and other technical information are accessed and interpreted
Tests are identified and selected from range of available options, and testing sequence is established
Testing equipment is obtained and prepared according to manufacturer specifications and workplace procedures
Tools, equipment and materials required to support the diagnostic process are identified, selected and prepared for use
Hazards associated with the work are identified and risks are managed according to workplace procedures and safety requirements
Tests are applied systematically and efficiently to gather precise data on system operation according to manufacturer specifications, workplace procedures, and safety and environmental requirements
Test results are compared with manufacturer specifications and conclusions are drawn and documented according to workplace procedures, including recommendations for necessary repairs
Diagnostic findings are verified, as required, by using reliable alternative or optional process according to manufacturer specifications and workplace procedures
Conclusions are provided to appropriate personnel or customer to confirm further action to be taken
Vehicle or machinery is presented ready to be repaired or returned to the customer
Work area is cleaned, waste and non-recyclable materials are disposed of, and recyclable material is collected
Tools and equipment are checked and stored according to workplace procedures
Forms
Assessment Cover Sheet
AURTTA021 - Diagnose complex system faults
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
AURTTA021 - Diagnose complex system faults
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent