ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Maintain a flight watch

1.1

Aircraft fuel requirements for flight completion are continuously monitored and re-calculated as required

1.2

Fuel remaining until exhaustion is continuously monitored and re-calculated as required

1.3

En route meteorological conditions at altitude and adjacent altitudes are monitored and advised to flight crew as required

1.4

Estimated time of arrival (ETA) for position fixes and destination is updated based on fuel requirements, aircraft performance, prevailing meteorological conditions and flight crew advice

1.5

Departure, position reports and arrival information is monitored, maintained and updated within relevant operational flight logs

1.6

Effects on ETA at destination, including passenger connections and curfews, is evaluated when implementing contingency plans

1.7

Fatigue management policies and procedures are applied to crew endurance when implementing contingency plans

2

Maintain aviation communication and data links

2.1

Voice and data communication links with air traffic services are monitored and maintained throughout flight support activities using a range of appropriate transmitting and receiving methods and protocols

2.2

Voice and data communication links with operating aircraft are monitored and maintained throughout flight support activities using a range of appropriate transmitting and receiving methods and protocols

2.3

Voice and data communication links with emergency response agencies are monitored and maintained throughout flight support activities using a range of appropriate transmitting and receiving methods and protocols

2.4

Authorised aviation radio telephony procedures are used during all voice communications with air traffic services, operating aircraft and emergency response agencies

2.5

Aircraft position information and reports are routinely monitored and updated using aircraft voice and data communication links within flight support monitoring systems

2.6

Aircraft communication links are continuously monitored and appropriate voice and data communication failure response plans are implemented

3

Manage routine airborne situations

3.1

Aircraft performance, including the limitations imposed by minimum equipment list (MEL) restrictions, is continuously monitored

3.2

Effects of air traffic service reroutes are identified and appropriate courses of action are developed

3.3

Unanticipated severe weather penetration effects are evaluated against flight plan and amendments are advised to flight crew

3.4

High terrain transit performance calculations and effects on flight performance are advised to flight crew

3.5

Effects of identified moderate or severe icing conditions not known to air traffic services are evaluated

3.6

Flight crew are advised of changes to planned flight conditions and are updated about relevant operational information to maintain flight performance and aircraft safety

4

Manage emergency airborne situations

4.1

Overdue position reports are responded to in accordance with regulatory and workplace requirements

4.2

Overdue at destination response actions are implemented in accordance with regulatory and workplace requirements

4.3

Contingency plans for aircraft fuel exhaustion are implemented and coordination with air traffic services and emergency response agencies is maintained

4.4

Aircraft in-flight fires are responded to in accordance with regulatory and workplace requirements

4.5

Loss of aircraft engine/s is responded to in accordance with regulatory and workplace requirements

4.6

Unlawful interference with aviation and aircraft flight safety is identified and managed in accordance with regulatory and workplace requirements

4.7

Incapacitation of flight crew member/s is identified and contingency actions are advised to maintain flight performance and aircraft safety

4.8

Ditching and emergency landing procedures are implemented during aircraft emergency situations

4.9

Coordination and liaison with search and rescue (SAR) agencies is maintained during aircraft emergency situations

5

Identify and assess aviation ground resources

5.1

Aircraft maintenance support requirements are identified and assessed for routine and emergency situations

5.2

Performance engineering requirements are identified and assessed for routine and emergency situations

5.3

Aviation medical support requirements are identified and assessed for routine and emergency situations

5.4

Aviation security and law enforcement support requirements are identified and assessed for routine and emergency situations

5.5

Operating aerodrome capabilities and support requirements are identified and assessed for routine and emergency situations

5.6

Aviation ground support requirements are identified and assessed for routine and emergency situations

5.7

Passenger service and support requirements are identified and assessed for routine and emergency situations

5.8

Meteorological conditions and effects are identified and assessed for routine and emergency situations

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in equipment in accordance with standard operating procedures

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating and negotiating effectively with others

completing documentation related to work activities

identifying and correctly using flight support equipment, processes and procedures

implementing and managing contingency plans for unanticipated and routine airborne situations:

aircraft fuel consumption variations

aircraft performance calculations and variations

effects of air traffic reroutes

effects of flight diversion over different terrain

unanticipated meteorological conditions (including icing conditions)

implementing and managing contingency plans for unanticipated and emergency airborne situations:

overdue position report

overdue at destination

fuel exhaustion

inability to communicate with aircraft

continuing to operate in unsafe conditions

in-flight fire

loss of engine/s

loss of cabin pressure

security threat

incapacitation of flight crew member

ditching/emergency landing

rescue co-ordination

government/air traffic control ATC coordination and notification

unlawful interference with aviation

interpreting and following operational instructions and prioritising work

maintaining aviation communications and data links:

data communications:

transmission control protocol/internet protocol (TCP/IP)

high frequency (HF)

satellite

voice communications:

mobile telephony

very high frequency (VHF)

ultra high frequency (UHF)

HF

radio over IP (ROIP)

satellite

modifying activities depending on differing operational dispatch contingencies, risk situations and environments

monitoring flight performance including:

fuel consumption

en route weather including winds

aircraft performance including the limitations imposed by MEL restrictions

in-flight equipment failures

security problems

effects of and on hazardous materials

restricted articles

perishable cargo

operating electronic communications equipment to required protocol

reading, interpreting and following relevant regulations, instructions, procedures, information and signs

reporting and documenting unlawful interference with aviation

reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures

responding appropriately to cultural differences in the workplace

selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards

taking action to manage unlawful interference with aviation

working collaboratively with others when managing disruptive and unlawful behaviour within aviation operating environments

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

aeronautical fixed service:

message format

national practical fixed network:

Aeronautical Fixed Telecommunication Network (AFTN)

SITA (Société Internationale de Télécommunications Aéronautiques)

aeronautical mobile service:

very high frequency (VHF) band frequency utilisation

phonetic alphabet

standard words

call signs

abbreviations

communications

priorities:

distress

urgency

traffic

practical operations

automated aeronautical service:

telecommunications service

flight weather (VOLMET)

VHF

high frequency (HF)

automatic terminal information service (ATIS)

applying relevant aeronautical knowledge to flight monitoring services

aviation risk management processes

contingency planning considerations for unanticipated and routine airborne situations:

aircraft fuel consumption variations

aircraft performance calculations and variations

effects of air traffic reroutes

effects of flight diversion over different terrain

unanticipated meteorological conditions (including icing conditions)

contingency planning considerations for unanticipated and emergency airborne situations:

overdue position report

overdue at destination

fuel exhaustion

inability to communicate with aircraft

continuing to operate in unsafe conditions

in-flight fire

loss of engine/s

loss of cabin pressure

security threat

incapacitation of flight crew member

ditching/emergency landing

rescue co-ordination

government/air traffic control (ATC) coordination and notification

effects of air traffic reroutes

elementary radio theory:

amplitude

frequency

period

wavelength

electromagnetic wave

sound wave

electromagnetic (E-M) spectrum

radio spectrum:

very low frequency (VLF)

low frequency (LF)

medium frequency (MF)

HF

VHF

ultra high frequency (UHF)

propagation of radio waves

skip distance and hops

D, E, and F layers

Aerials:

polar diagrams

Figure 8

cardioid

modulation:

AM

FM

sidebands: SSB, DSB

elementary radio transmit/receive (TX/RX)

en route weather changes:

winds

en route alternate terminal weather, including extended operations (ETOPS)

turbulence

icing

weather reroutes initiated by flight dispatch

fatigue risk management processes

flight equipment failures:

effect on performance:

potential for diversion

effect on subsequent flights

availability of maintenance at diversion aerodrome:

effect on other systems

ETOPS considerations

emergency potential

flight monitoring resources — position reports:

company radio:

Aeronautical Radio Incorporated (ARINC) reports

commercial radio net reports

aircraft situation display (ASD)

departure station reports

destination station reports

ATC reports

satellite communications (SATCOM)

flight watch requirements:

aircraft position fixes and reporting requirements

en route weather and wind monitoring

estimated time of arrival (ETA) calculations

fuel performance calculations for routine and emergency airborne situations

identification of methods and procedures for managing unlawful interference with aviation as a flight dispatcher:

taking control of an aircraft by force, or threat of force, or any other form of intimidation or by any trick or false pretence

destroying an aircraft that is in service

causing damage to an aircraft that is in service that puts the safety of the aircraft, or any person on board or outside the aircraft, at risk

doing anything on board an aircraft that is in service that puts the safety of the aircraft, or any person on board or outside the aircraft, at risk

placing, or causing to be placed, on board an aircraft that is in service, anything that puts the safety of the aircraft, or any person on board or outside the aircraft, at risk

putting the safety of aircraft at risk by interfering with, damaging or destroying air navigation facilities

putting the safety of an aircraft at risk by communicating false or misleading information

committing an act at an airport, or causing any interference or damage, that puts the safe operation of the airport, or the safety of any person at the airport, at risk

international aeronautical telecommunications service:

fixed

mobile radio navigation service

broadcasting telecommunications service

radio navigation service:

standard navigation aids

operational objectives:

— CAT I

— CAT II

— CAT III

— ILS

— Ground controlled approach (GCA)

— VOR/DME

— NDB, D/F

relevant state/territory regulations and requirements

relevant WHS/OHS and environmental protection procedures and guidelines

risks and hazards when monitoring flight performance and related actions to control the risk.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

acceptable means of simulation assessment

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.

ELEMENTS

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1

Maintain a flight watch

1.1

Aircraft fuel requirements for flight completion are continuously monitored and re-calculated as required

1.2

Fuel remaining until exhaustion is continuously monitored and re-calculated as required

1.3

En route meteorological conditions at altitude and adjacent altitudes are monitored and advised to flight crew as required

1.4

Estimated time of arrival (ETA) for position fixes and destination is updated based on fuel requirements, aircraft performance, prevailing meteorological conditions and flight crew advice

1.5

Departure, position reports and arrival information is monitored, maintained and updated within relevant operational flight logs

1.6

Effects on ETA at destination, including passenger connections and curfews, is evaluated when implementing contingency plans

1.7

Fatigue management policies and procedures are applied to crew endurance when implementing contingency plans

2

Maintain aviation communication and data links

2.1

Voice and data communication links with air traffic services are monitored and maintained throughout flight support activities using a range of appropriate transmitting and receiving methods and protocols

2.2

Voice and data communication links with operating aircraft are monitored and maintained throughout flight support activities using a range of appropriate transmitting and receiving methods and protocols

2.3

Voice and data communication links with emergency response agencies are monitored and maintained throughout flight support activities using a range of appropriate transmitting and receiving methods and protocols

2.4

Authorised aviation radio telephony procedures are used during all voice communications with air traffic services, operating aircraft and emergency response agencies

2.5

Aircraft position information and reports are routinely monitored and updated using aircraft voice and data communication links within flight support monitoring systems

2.6

Aircraft communication links are continuously monitored and appropriate voice and data communication failure response plans are implemented

3

Manage routine airborne situations

3.1

Aircraft performance, including the limitations imposed by minimum equipment list (MEL) restrictions, is continuously monitored

3.2

Effects of air traffic service reroutes are identified and appropriate courses of action are developed

3.3

Unanticipated severe weather penetration effects are evaluated against flight plan and amendments are advised to flight crew

3.4

High terrain transit performance calculations and effects on flight performance are advised to flight crew

3.5

Effects of identified moderate or severe icing conditions not known to air traffic services are evaluated

3.6

Flight crew are advised of changes to planned flight conditions and are updated about relevant operational information to maintain flight performance and aircraft safety

4

Manage emergency airborne situations

4.1

Overdue position reports are responded to in accordance with regulatory and workplace requirements

4.2

Overdue at destination response actions are implemented in accordance with regulatory and workplace requirements

4.3

Contingency plans for aircraft fuel exhaustion are implemented and coordination with air traffic services and emergency response agencies is maintained

4.4

Aircraft in-flight fires are responded to in accordance with regulatory and workplace requirements

4.5

Loss of aircraft engine/s is responded to in accordance with regulatory and workplace requirements

4.6

Unlawful interference with aviation and aircraft flight safety is identified and managed in accordance with regulatory and workplace requirements

4.7

Incapacitation of flight crew member/s is identified and contingency actions are advised to maintain flight performance and aircraft safety

4.8

Ditching and emergency landing procedures are implemented during aircraft emergency situations

4.9

Coordination and liaison with search and rescue (SAR) agencies is maintained during aircraft emergency situations

5

Identify and assess aviation ground resources

5.1

Aircraft maintenance support requirements are identified and assessed for routine and emergency situations

5.2

Performance engineering requirements are identified and assessed for routine and emergency situations

5.3

Aviation medical support requirements are identified and assessed for routine and emergency situations

5.4

Aviation security and law enforcement support requirements are identified and assessed for routine and emergency situations

5.5

Operating aerodrome capabilities and support requirements are identified and assessed for routine and emergency situations

5.6

Aviation ground support requirements are identified and assessed for routine and emergency situations

5.7

Passenger service and support requirements are identified and assessed for routine and emergency situations

5.8

Meteorological conditions and effects are identified and assessed for routine and emergency situations

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria on at least one occasion and include:

adapting to differences in equipment in accordance with standard operating procedures

applying precautions and required action to minimise, control or eliminate identified hazards

applying relevant legislation and workplace procedures

communicating and negotiating effectively with others

completing documentation related to work activities

identifying and correctly using flight support equipment, processes and procedures

implementing and managing contingency plans for unanticipated and routine airborne situations:

aircraft fuel consumption variations

aircraft performance calculations and variations

effects of air traffic reroutes

effects of flight diversion over different terrain

unanticipated meteorological conditions (including icing conditions)

implementing and managing contingency plans for unanticipated and emergency airborne situations:

overdue position report

overdue at destination

fuel exhaustion

inability to communicate with aircraft

continuing to operate in unsafe conditions

in-flight fire

loss of engine/s

loss of cabin pressure

security threat

incapacitation of flight crew member

ditching/emergency landing

rescue co-ordination

government/air traffic control ATC coordination and notification

unlawful interference with aviation

interpreting and following operational instructions and prioritising work

maintaining aviation communications and data links:

data communications:

transmission control protocol/internet protocol (TCP/IP)

high frequency (HF)

satellite

voice communications:

mobile telephony

very high frequency (VHF)

ultra high frequency (UHF)

HF

radio over IP (ROIP)

satellite

modifying activities depending on differing operational dispatch contingencies, risk situations and environments

monitoring flight performance including:

fuel consumption

en route weather including winds

aircraft performance including the limitations imposed by MEL restrictions

in-flight equipment failures

security problems

effects of and on hazardous materials

restricted articles

perishable cargo

operating electronic communications equipment to required protocol

reading, interpreting and following relevant regulations, instructions, procedures, information and signs

reporting and documenting unlawful interference with aviation

reporting and/or rectifying identified problems promptly, in accordance with regulatory requirements and workplace procedures

responding appropriately to cultural differences in the workplace

selecting and using required personal protective equipment conforming to industry and work health and safety (WHS)/occupational health and safety (OHS) standards

taking action to manage unlawful interference with aviation

working collaboratively with others when managing disruptive and unlawful behaviour within aviation operating environments

working systematically with required attention to detail without injury to self or others, or damage to goods or equipment.

Evidence required to demonstrate competence in this unit must be relevant to and satisfy all of the requirements of the elements and performance criteria and include knowledge of:

aeronautical fixed service:

message format

national practical fixed network:

Aeronautical Fixed Telecommunication Network (AFTN)

SITA (Société Internationale de Télécommunications Aéronautiques)

aeronautical mobile service:

very high frequency (VHF) band frequency utilisation

phonetic alphabet

standard words

call signs

abbreviations

communications

priorities:

distress

urgency

traffic

practical operations

automated aeronautical service:

telecommunications service

flight weather (VOLMET)

VHF

high frequency (HF)

automatic terminal information service (ATIS)

applying relevant aeronautical knowledge to flight monitoring services

aviation risk management processes

contingency planning considerations for unanticipated and routine airborne situations:

aircraft fuel consumption variations

aircraft performance calculations and variations

effects of air traffic reroutes

effects of flight diversion over different terrain

unanticipated meteorological conditions (including icing conditions)

contingency planning considerations for unanticipated and emergency airborne situations:

overdue position report

overdue at destination

fuel exhaustion

inability to communicate with aircraft

continuing to operate in unsafe conditions

in-flight fire

loss of engine/s

loss of cabin pressure

security threat

incapacitation of flight crew member

ditching/emergency landing

rescue co-ordination

government/air traffic control (ATC) coordination and notification

effects of air traffic reroutes

elementary radio theory:

amplitude

frequency

period

wavelength

electromagnetic wave

sound wave

electromagnetic (E-M) spectrum

radio spectrum:

very low frequency (VLF)

low frequency (LF)

medium frequency (MF)

HF

VHF

ultra high frequency (UHF)

propagation of radio waves

skip distance and hops

D, E, and F layers

Aerials:

polar diagrams

Figure 8

cardioid

modulation:

AM

FM

sidebands: SSB, DSB

elementary radio transmit/receive (TX/RX)

en route weather changes:

winds

en route alternate terminal weather, including extended operations (ETOPS)

turbulence

icing

weather reroutes initiated by flight dispatch

fatigue risk management processes

flight equipment failures:

effect on performance:

potential for diversion

effect on subsequent flights

availability of maintenance at diversion aerodrome:

effect on other systems

ETOPS considerations

emergency potential

flight monitoring resources — position reports:

company radio:

Aeronautical Radio Incorporated (ARINC) reports

commercial radio net reports

aircraft situation display (ASD)

departure station reports

destination station reports

ATC reports

satellite communications (SATCOM)

flight watch requirements:

aircraft position fixes and reporting requirements

en route weather and wind monitoring

estimated time of arrival (ETA) calculations

fuel performance calculations for routine and emergency airborne situations

identification of methods and procedures for managing unlawful interference with aviation as a flight dispatcher:

taking control of an aircraft by force, or threat of force, or any other form of intimidation or by any trick or false pretence

destroying an aircraft that is in service

causing damage to an aircraft that is in service that puts the safety of the aircraft, or any person on board or outside the aircraft, at risk

doing anything on board an aircraft that is in service that puts the safety of the aircraft, or any person on board or outside the aircraft, at risk

placing, or causing to be placed, on board an aircraft that is in service, anything that puts the safety of the aircraft, or any person on board or outside the aircraft, at risk

putting the safety of aircraft at risk by interfering with, damaging or destroying air navigation facilities

putting the safety of an aircraft at risk by communicating false or misleading information

committing an act at an airport, or causing any interference or damage, that puts the safe operation of the airport, or the safety of any person at the airport, at risk

international aeronautical telecommunications service:

fixed

mobile radio navigation service

broadcasting telecommunications service

radio navigation service:

standard navigation aids

operational objectives:

— CAT I

— CAT II

— CAT III

— ILS

— Ground controlled approach (GCA)

— VOR/DME

— NDB, D/F

relevant state/territory regulations and requirements

relevant WHS/OHS and environmental protection procedures and guidelines

risks and hazards when monitoring flight performance and related actions to control the risk.

As a minimum, assessors must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

As a minimum, assessment must satisfy applicable regulatory requirements, which include requirements in the Standards for Registered Training Organisations current at the time of assessment.

Assessment processes and techniques must be appropriate to the language, literacy and numeracy requirements of the work being performed and the needs of the candidate.

Assessment must occur in workplace operational situations. Where this is not appropriate, assessment must occur in simulated workplace operational situations that reflect workplace conditions.

Resources for assessment must include access to:

a range of relevant exercises, case studies and/or simulations

acceptable means of simulation assessment

applicable documentation including workplace procedures, regulations, codes of practice and operation manuals

relevant materials, tools, equipment and personal protective equipment currently used in industry.