• where instructing others, instructions are clear with adequate explanation to allow the task to be completed • assistance and/or advice is provided to others • where instructing others, supervision is provided throughout the task in relation to: -ensuring that work is completed within timelines -ensuring that correct technical process is employed -checking produced document meets requirements -checking documents for mistakes -checking that document is saved appropriately -ensuring that confidentiality and security of information is maintained -ensuring that problems are solved efficiently • OHS guidelines relating to screen based equipment and ergonomic workstations are observed • speed and accuracy are to the firm’s standards. (This may be the standard in Standards Australia AS 2708-1991 Typing Speed or AS 3549-1989 Typing Accuracy) • difficulties, irregularities or uncertainties are resolved expediently • firm’s style, layout etc is followed in preparation of documents • defaults are set correctly • templates are used in preference over new layouts macros are established where any shortcuts are possible • disparate macros are integrated to facilitate more efficient document production where appropriate • improvements to the structure and design of existing documents are explained and demonstrated • document is produced and presented with correct enclosures if required, to designated person within agreed timelines • non-disclosable information is not communicated and where any doubt exists as to the information’s status it is not disclosed • all work is conducted within accepted codes of conduct including those relating to: maintaining confidentiality, use of company property, duty of care, ethical behaviours, privacy, non-discriminatory practice, conflict of interests and compliance with reasonable direction |