- BSBADM101A - Use business equipment and resources
Assessor Resource
BSBADM101A
Use business equipment and resources
Assessment tool
Version 1.0
Issue Date: April 2024
This unit applies to individuals developing basic skills and knowledge to use a variety of business equipment in preparation for working in a broad range of settings.
This unit describes the performance outcomes, skills and knowledge required to choose equipment and resources to complete a variety of tasks under direct supervision and includes operating equipment, undertaking routine maintenance and reporting faults to the appropriate person.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Employability Skills
This unit contains employability skills.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the following is essential: demonstrated application of appropriate maintenance procedures. knowledge of the functions of a range of business equipment operation of a range of business equipment. |
Context of and specific resources for assessment | Assessment must ensure: access to an actual workplace or simulated environment access to office equipment and resources examples of operational and maintenance manual and records. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate analysis of responses to case studies and scenarios observation of demonstrated techniques in operating and maintaining business equipment oral or written questioning to asses knowledge of the operation and maintenance of business equipment review of records concerning equipment or resources. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: other general administration units. |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
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Required skills |
literacy skills to identify work requirements and to process basic, relevant workplace documentation communication skills to identify lines of communication, to request advice, to effectively question, to follow instructions, to receive feedback and to report equipment faults problem-solving skills to solve routine problems related to business equipment and to determine appropriate fault repair actions while under direct supervision technology skills to use business equipment under direct supervision. |
Required knowledge |
key provisions of relevant legislation from all levels of government that may affect aspects of business operations, such as: occupational health and safety (OHS) functions of a range of business equipment correct shut-down procedures for a range of business equipment common equipment faults routine maintenance procedures. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Business equipment may include: | answering machine binder fax machine photocopier printer telephone |
Resources may include: | equipment facilities human resources OHS resources stock and supplies |
Equipment instructions may include: | manufacturers guidelines OHS guidelines and procedures procedures manual training notes |
Appropriate persons may include: | colleagues external organisations line management supervisor |
Maintenance may include: | adding toner cleaning equipment regularly clearing paper jams organising service calls replacing paper |
Records may include: | equipment service call forms purchase orders service repair forms warranties |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Identify and access business equipment or resources required to complete task under direct instructions | |||
| Estimate quantities and resources correctly to complete the task | |||
| Check equipment for serviceability in accordance with equipment instructions | |||
| Operate equipment in accordance with manufacturer's specifications and under direct instructions | |||
| Identify equipment faults accurately and take action to ensure equipment is repaired in accordance with manufacturer's specifications | |||
| Report repairs outside area of own responsibility to appropriate persons | |||
| Maintain equipment or resources to support completion of tasks under direct instructions | |||
| Undertake maintenance to ensure equipment meets manufacturer's specifications | |||
| Maintain records concerning equipment or resources under direct instructions | |||
| Store equipment and resources under direct instructions |
Forms
Assessment Cover Sheet
BSBADM101A - Use business equipment and resources
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
BSBADM101A - Use business equipment and resources
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: