- BSBADM311A - Maintain business resources
Assessor Resource
BSBADM311A
Maintain business resources
Assessment tool
Version 1.0
Issue Date: April 2024
This unit applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts. They may exercise discretion and judgement using appropriate theoretical knowledge of business resources and their maintenance to provide technical advice and support to a team.
This unit describes the performance outcomes, skills and knowledge required to determine, administer and maintain resources and equipment to complete a variety of tasks.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Employability Skills
This unit contains employability skills.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the following is essential: collecting and recording data on resource use observing resource use over defined and operational timeframes carrying out routine maintenance knowledge of organisational resource acquisition policies, plans and procedures. |
Context of and specific resources for assessment | Assessment must ensure: access to an actual workplace or simulated environment access to office equipment and resources. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate review of documentation estimating future and present business resource needs analysis of responses to case studies and scenarios demonstration of techniques oral or written questioning to assess knowledge of equipment maintenance procedures review of information provided on the most economical and effective choice of equipment, materials and suppliers evaluation of documentation reviewing resource acquisition processes. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: other general administration units. |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
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Required skills |
literacy skills to read and understand organisation's policies and procedures; to write simple instructions for a particular routine task evaluation skills to diagnose faults and to monitor resource usage problem-solving skills to determine appropriate fault repair actions numeracy skills to calculate resource expenditure technology skills to select and use technology appropriate to a task. |
Required knowledge |
key provisions of relevant legislation from all levels of government that may affect aspects of business operations, such as: anti-discrimination legislation ethical principles codes of practice privacy laws occupational health and safety (OHS) organisational resource acquisition policies, plans and procedures functions of a range of business equipment organisational procedures for record keeping/filing systems, security and safe recording practices. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Business resources may include: | equipment facilities human resources raw materials software stock and supplies |
Organisational requirements may include: | access and equity principles and practice business and performance plans defined resource parameters ethical standards goals, objectives, plans, systems and processes legal and organisational policies, guidelines and requirements management and accountability channels manufacturer's and operational specifications OHS policies, procedures and programs quality and continuous improvement processes and standards quality assurance and/or procedures manuals security and confidentiality requirements |
Occupational heath and safety requirements may include: | decision making delegations equipment use first aid kit medical attention reporting requirements site access |
Business technology may include: | computer applications computers modems personal schedules photocopiers |
Policies regarding resource use may include: | budgeting limits ordering procedures purchasing authorities recruitment and personnel time management transport/travel policies |
Resource acquisition processes may include: | contracted supplier ordering internal approvals non-tendered processes periodic forecasts tendered processes |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Calculate estimates of future and present business resource needs in accordance with organisational requirements | |||
| Ensure advice is clear, concise and relevant to achievement of organisational requirements | |||
| Provide information on the most economical and effective choice of equipment, materials and suppliers | |||
| Identify resource shortages and possible impact on operations | |||
| Ensure resource handling is in accordance with established organisational requirements including occupational health and safety requirements | |||
| Use business technology to monitor and identify the effective use of resources | |||
| Use consultation with individuals and teams to facilitate effective decision making on the appropriate allocation of resources | |||
| Identify and adhere to relevant policies regarding resource use in the performance of operational tasks | |||
| Routinely monitor and compare resource usage with estimated requirements in budget plans | |||
| Ensure acquisition and storage of resources is in accordance with organisational requirements, is cost effective and consistent with organisational timelines | |||
| Acquire resources within available time lines to meet identified requirements | |||
| Review resource acquisition processes to identify improvements in future resource acquisitions |
Forms
Assessment Cover Sheet
BSBADM311A - Maintain business resources
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
BSBADM311A - Maintain business resources
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: