Assessor Resource
BSBCUE302
Deploy customer service field staff
Assessment tool
Version 1.0
Issue Date: March 2024
This unit describes the skills and knowledge required to deploy field staff to fulfil service commitments to customers and meet organisational requirements.
It applies to individuals who apply a broad range of competencies in a varied work context, using some discretion and judgement and relevant theoretical knowledge, and who may provide technical advice and support to a team.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)