Assessor Resource

BSBDIV501
Manage diversity in the workplace

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the skills and knowledge required to manage diversity in the workplace. It covers implementing the organisation’s diversity policy, fostering diversity within the work team and promoting the benefits of a diverse workplace.

It applies to individuals who direct the work of others in teams of variable sizes. They may work with staff from different cultures, races, religions, generations, or other forms of difference in any industry context.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Implement diversity policy

1.1 Locate and review diversity policy

1.2 Determine its application to the specific work context

1.3 Institute actions to ensure that the diversity policy is understood and implemented by relevant parties

1.4 Provide feedback and suggestions for improvement to ensure currency and efficacy of diversity policy

2 Foster respect for diversity in the work team

2.1 Address own prejudices and demonstrate respect for difference in personal interactions

2.2 Aim for diversity in selecting and recruiting staff

2.3 Identify and address training needs to address issues of difference in the team

2.4 Manage tensions and encourage collaboration and respect between staff who struggle to work effectively with difference

2.5 Assist staff to see that working effectively with difference is a strength that can improve the organisation’s products, services and customer relations

2.6 Manage allegations of harassment and address complaints according to established organisational procedures

3 Promote the benefits of diversity

3.1 Promote the organisation’s workforce diversity in internal and external forums to enhance the company’s image and reputation

3.2 Capture ideas and information from the diversity in the workforce to enhance products and services and contribute to competitive advantage

3.3 Support organisational efforts to value diversity


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Implement diversity policy

1.1 Locate and review diversity policy

1.2 Determine its application to the specific work context

1.3 Institute actions to ensure that the diversity policy is understood and implemented by relevant parties

1.4 Provide feedback and suggestions for improvement to ensure currency and efficacy of diversity policy

2 Foster respect for diversity in the work team

2.1 Address own prejudices and demonstrate respect for difference in personal interactions

2.2 Aim for diversity in selecting and recruiting staff

2.3 Identify and address training needs to address issues of difference in the team

2.4 Manage tensions and encourage collaboration and respect between staff who struggle to work effectively with difference

2.5 Assist staff to see that working effectively with difference is a strength that can improve the organisation’s products, services and customer relations

2.6 Manage allegations of harassment and address complaints according to established organisational procedures

3 Promote the benefits of diversity

3.1 Promote the organisation’s workforce diversity in internal and external forums to enhance the company’s image and reputation

3.2 Capture ideas and information from the diversity in the workforce to enhance products and services and contribute to competitive advantage

3.3 Support organisational efforts to value diversity

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Locate and review diversity policy 
Determine its application to the specific work context 
Institute actions to ensure that the diversity policy is understood and implemented by relevant parties 
Provide feedback and suggestions for improvement to ensure currency and efficacy of diversity policy 
Address own prejudices and demonstrate respect for difference in personal interactions 
Aim for diversity in selecting and recruiting staff 
Identify and address training needs to address issues of difference in the team 
Manage tensions and encourage collaboration and respect between staff who struggle to work effectively with difference 
Assist staff to see that working effectively with difference is a strength that can improve the organisation’s products, services and customer relations 
Manage allegations of harassment and address complaints according to established organisational procedures 
Promote the organisation’s workforce diversity in internal and external forums to enhance the company’s image and reputation 
Capture ideas and information from the diversity in the workforce to enhance products and services and contribute to competitive advantage 
Support organisational efforts to value diversity 

Forms

Assessment Cover Sheet

BSBDIV501 - Manage diversity in the workplace
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

BSBDIV501 - Manage diversity in the workplace

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: