Assessor Resource

BSBFLM311
Support a workplace learning environment

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to effectively encourage and support a learning environment. Particular emphasis is on participation in processes to facilitate and promote learning and to monitor and improve learning performance.

It applies to individuals who use initiative and well-developed planning and communication skills in their role. At this level, work will normally be carried out within known routines, methods and procedures, and may also involve complex or non-routine activities that require some discretion and judgement.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Encourage a learning environment

1.1 Encourage and support workplace learning opportunities

1.2 Implement learning plans as an integral part of individual and team performance plans

1.3 Implement learning plans to reflect diversity of needs and learning opportunities

1.4 Encourage individual and team to access and participate in learning opportunities

1.5 Liaise effectively with training and development specialists to contribute to learning opportunities which enhance individual, team and organisational performance

2 Encourage and promote learning for team and individuals

2.1 Promote a learning culture within the team and organisation

2.2 Support coaching and mentoring for the development of workplace knowledge, skills and attitudes

2.3 Encourage team members to assess own competencies, and to identify own learning and development needs

2.4 Share the benefits of learning with others in the team and organisation

2.5 Provide recognition and feedback for workplace achievement in a timely and appropriate manner

3 Identify opportunities for improvement

3.1 Monitor the performance of individuals and teams to determine the type and extent of required workbased support

3.2 Gather feedback from individuals and teams to identify opportunities for improving future learning arrangements

3.3 Negotiate adjustments with training and development specialists to improve the efficiency and effectiveness of learning

3.4 Document and report learning outcomes in accordance with the organisation’s systems and procedures

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Encourage a learning environment

1.1 Encourage and support workplace learning opportunities

1.2 Implement learning plans as an integral part of individual and team performance plans

1.3 Implement learning plans to reflect diversity of needs and learning opportunities

1.4 Encourage individual and team to access and participate in learning opportunities

1.5 Liaise effectively with training and development specialists to contribute to learning opportunities which enhance individual, team and organisational performance

2 Encourage and promote learning for team and individuals

2.1 Promote a learning culture within the team and organisation

2.2 Support coaching and mentoring for the development of workplace knowledge, skills and attitudes

2.3 Encourage team members to assess own competencies, and to identify own learning and development needs

2.4 Share the benefits of learning with others in the team and organisation

2.5 Provide recognition and feedback for workplace achievement in a timely and appropriate manner

3 Identify opportunities for improvement

3.1 Monitor the performance of individuals and teams to determine the type and extent of required workbased support

3.2 Gather feedback from individuals and teams to identify opportunities for improving future learning arrangements

3.3 Negotiate adjustments with training and development specialists to improve the efficiency and effectiveness of learning

3.4 Document and report learning outcomes in accordance with the organisation’s systems and procedures

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Encourage and support workplace learning opportunities 
Implement learning plans as an integral part of individual and team performance plans 
Implement learning plans to reflect diversity of needs and learning opportunities 
Encourage individual and team to access and participate in learning opportunities 
Liaise effectively with training and development specialists to contribute to learning opportunities which enhance individual, team and organisational performance 
Promote a learning culture within the team and organisation 
Support coaching and mentoring for the development of workplace knowledge, skills and attitudes 
Encourage team members to assess own competencies, and to identify own learning and development needs 
Share the benefits of learning with others in the team and organisation 
Provide recognition and feedback for workplace achievement in a timely and appropriate manner 
Monitor the performance of individuals and teams to determine the type and extent of required workbased support 
Gather feedback from individuals and teams to identify opportunities for improving future learning arrangements 
Negotiate adjustments with training and development specialists to improve the efficiency and effectiveness of learning 
Document and report learning outcomes in accordance with the organisation’s systems and procedures 

Forms

Assessment Cover Sheet

BSBFLM311 - Support a workplace learning environment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBFLM311 - Support a workplace learning environment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: