Assessor Resource

BSBFRA401
Manage compliance with franchisee obligations and legislative requirements

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to comply with obligations set out in the franchising agreement and with relevant legislative requirements specific to the type of franchise.

It applies to individuals who require a broad knowledge of franchisee obligations and legislative requirements and who use this knowledge to develop compliance strategies.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Determine franchisee obligations and legislative requirements

1.1 Identify obligations under franchising agreement

1.2 Identify relevant legislative requirements

1.3 Access codes of practice and material that interprets and explains obligations and legislative requirements

1.4 Clarify obligations and legislative requirements with franchisor and relevant government and licensing agencies

2 Develop strategies for compliance with franchisee obligations and legislative requirements

2.1 Analyse available information on obligations and legislative requirements to develop strategies for compliance

2.2 Check strategies with franchisor to determine suitability to operate franchise within obligations and legislative requirements

2.3 Use strategies to develop regular, cyclical compliance checks

2.4 Complete training to facilitate compliance requirements

3 Undertake scheduled compliance checks

3.1 Communicate compliance requirements to staff

3.2 Delegate compliance checks to relevant staff and provide training and support for staff to carry out these checks

3.3 Record timing and outcomes of compliance checks according to organisational requirements

3.4 Identify instances of noncompliance from compliance checks

4 Act on identified instances of non-compliance with franchisee obligations and legislative requirements

4.1 Determine courses of action to address instances of noncompliance

4.2 Seek assistance of franchisor or other relevant parties to address noncompliance

4.3 Take action to address noncompliance

4.4 Make checks to ensure noncompliance has been addressed

4.5 Monitor compliance in a specific area to ensure continuing compliance

4.6 Analyse reasons for noncompliance to guide future compliance

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Determine franchisee obligations and legislative requirements

1.1 Identify obligations under franchising agreement

1.2 Identify relevant legislative requirements

1.3 Access codes of practice and material that interprets and explains obligations and legislative requirements

1.4 Clarify obligations and legislative requirements with franchisor and relevant government and licensing agencies

2 Develop strategies for compliance with franchisee obligations and legislative requirements

2.1 Analyse available information on obligations and legislative requirements to develop strategies for compliance

2.2 Check strategies with franchisor to determine suitability to operate franchise within obligations and legislative requirements

2.3 Use strategies to develop regular, cyclical compliance checks

2.4 Complete training to facilitate compliance requirements

3 Undertake scheduled compliance checks

3.1 Communicate compliance requirements to staff

3.2 Delegate compliance checks to relevant staff and provide training and support for staff to carry out these checks

3.3 Record timing and outcomes of compliance checks according to organisational requirements

3.4 Identify instances of noncompliance from compliance checks

4 Act on identified instances of non-compliance with franchisee obligations and legislative requirements

4.1 Determine courses of action to address instances of noncompliance

4.2 Seek assistance of franchisor or other relevant parties to address noncompliance

4.3 Take action to address noncompliance

4.4 Make checks to ensure noncompliance has been addressed

4.5 Monitor compliance in a specific area to ensure continuing compliance

4.6 Analyse reasons for noncompliance to guide future compliance

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify obligations under franchising agreement 
Identify relevant legislative requirements 
Access codes of practice and material that interprets and explains obligations and legislative requirements 
Clarify obligations and legislative requirements with franchisor and relevant government and licensing agencies 
Analyse available information on obligations and legislative requirements to develop strategies for compliance 
Check strategies with franchisor to determine suitability to operate franchise within obligations and legislative requirements 
Use strategies to develop regular, cyclical compliance checks 
Complete training to facilitate compliance requirements 
Communicate compliance requirements to staff 
Delegate compliance checks to relevant staff and provide training and support for staff to carry out these checks 
Record timing and outcomes of compliance checks according to organisational requirements 
Identify instances of noncompliance from compliance checks 
Determine courses of action to address instances of noncompliance 
Seek assistance of franchisor or other relevant parties to address noncompliance 
Take action to address noncompliance 
Make checks to ensure noncompliance has been addressed 
Monitor compliance in a specific area to ensure continuing compliance 
Analyse reasons for noncompliance to guide future compliance 

Forms

Assessment Cover Sheet

BSBFRA401 - Manage compliance with franchisee obligations and legislative requirements
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBFRA401 - Manage compliance with franchisee obligations and legislative requirements

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: