Assessor Resource

BSBFRA402B
Establish a franchise

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to potential franchisees who will operate under formal franchising agreements and focuses on the planning aspects of the establishment of a franchise.

This unit describes the performance outcomes, skills and knowledge required to establish a franchise from the initial research phase through to finalising a franchising agreement with the franchisor and opening the franchise for business.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

determining own suitability for the franchise

completing a business plan

identifying and planing learning needs

knowledge of relevant legislation, codes of practice and national standards.

Context of and specific resources for assessment

Assessment must ensure:

access to an actual workplace or simulated environment

access to office equipment and resources

access to examples of real franchisee agreements and related documentation.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

review of business plan

analysis of responses to case studies and scenarios

evaluation of documented learning plan

observation of presentations on financing options

oral or written questioning to assess knowledge of franchisee arrangements

observation of performance in role plays.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities

research and analysis skills to conduct and plan market research

planning skills to meet learning needs

problem-solving skills to address issues which may arise during franchise establishment.

Required knowledge

occupational health and safety (OHS) requirements:

specific to nature and type of franchise

generic to all workplaces

specific to own safety such as manual handling

legislation, codes of practice and national standards, for example:

Franchising Code of Conduct

legislation covering fire safety, OHS, employment of staff, company law, anti-discrimination and fair trading

required permits (under commonwealth, state/territory and local government regulations and legislation)

franchisee specific obligations as per franchise agreement.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Requirements for establishing a specific franchise may include:

availability of finance

availability of franchise opportunity

franchisor specific requirements

own skills and knowledge

Negotiations may include:

fee structure for franchise operation

financing options

franchisee obligations

franchisor requirements and expectations

reasonable adjustments to workplace, equipment or processes to facilitate operation of the franchise

site selection for franchise

Others may include:

accountant

family members

franchisor staff

legal advisor

other franchisees already operating franchises

own network

personal research

Financing options may include:

arrangements with franchisor or third party interest

loan from family members

loan from financial institution

mortgage of existing property or sale of assets

Permits may include:

dangerous goods

fire safety and OHS

local government permits

other commonwealth, state/territory legislation

specific business operations such as liquor licence

Contracts and agreements may include:

lease or purchase of premises

motor vehicles

industry specific tools, plant and equipment

IT and office equipment

Third parties may include:

property owner of site separate to franchisor

silent partners or commercial backers

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Research and identify franchising opportunities 
Determine own interests and skills to assess suitability for identified opportunities 
Determine requirements for establishing a specific franchise 
Research and check viability and business record of franchisor in prospective franchise 
Enter into negotiations with a franchisor to establish a franchise 
Access business plan proforma, as appropriate 
Consult franchisor and others in process of developing business planning documents 
Research and determine financing options 
Finalise financial planning for franchise 
Undertake market analysis for franchise opportunity and complete marketing plan 
Research and determine needs for premises in appropriate area 
Compile relevant information into business plan 
Determine required skills and knowledge to manage a franchise, and identify gaps for self and others 
Seek assistance to assess and address learning needs and document these in the form of a learning plan 
Determine training required by franchisor of a franchisee 
Undertake learning plan and required training programs 
Complete finance agreements 
Access legal advice as required 
Finalise and sign off franchising agreement 
Obtain required permits for franchise operation 
Finalise contracts and agreements with third parties 
Obtain physical and human resources required to manage franchise 
Undertake marketing activities associated with opening the franchise 
Open the franchise for business 

Forms

Assessment Cover Sheet

BSBFRA402B - Establish a franchise
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

BSBFRA402B - Establish a franchise

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: