Assessor Resource

BSBFRA505
Manage closure of a franchise

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the skills and knowledge required to manage the closure of a franchise or to transfer it to a new franchisee, or to take action to prevent a closure being executed.

It applies to individuals with a well-established, sound theoretical knowledge base in franchising who are proficient in using a range of specialised technical and managerial techniques to undertake the closure of a franchise or transfer to a new franchisee.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Investigate and implement alternatives to closure

1.1 Discuss, document and analyse reasons for closure with relevant stakeholders

1.2 Use lessons learned from previous franchise closures and potential franchise closures to arrive at alternative strategies

1.3 Research and negotiate alternative strategies to closure with franchisee and relevant third parties

1.4 Assess feasibility of transferring franchise to new franchisee

1.5 Implement, where feasible, alternative arrangements to closure including transfer

2 Determine roles and responsibilities in closure or transfer of franchisee

2.1 Determine roles and responsibilities of all parties in closure or transfer in line with the Franchising Code of Conduct

2.2 Negotiate process for effecting closure or transfer with relevant stakeholders and document in the form of a plan

2.3 Allocate responsibilities for effecting closure or transfer

2.4 Negotiate closing date or transfer date for franchise with relevant stakeholders

3 Implement plan for closure or transfer

3.1 Communicate closing date or transfer date for franchise to relevant stakeholders

3.2 Carry out disposal of assets according to plan or transfer them to new franchisee

3.3 Facilitate financial settlements with financial institutions or franchisor’s financial officers or debt collectors

3.4 Implement arrangements for closure or transfer in consultation with customers

3.5 Dispose of intellectual property including client database according to agreement between franchisor and franchisee

3.6 Undertake checks to ensure the process for closure or transfer has been completed according to plan

4 Review implications for franchise operations

4.1 Analyse implications for franchise operations from review of closure or transfer

4.2 Identify and recommend improvements to franchise operations and management of franchises


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

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Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Investigate and implement alternatives to closure

1.1 Discuss, document and analyse reasons for closure with relevant stakeholders

1.2 Use lessons learned from previous franchise closures and potential franchise closures to arrive at alternative strategies

1.3 Research and negotiate alternative strategies to closure with franchisee and relevant third parties

1.4 Assess feasibility of transferring franchise to new franchisee

1.5 Implement, where feasible, alternative arrangements to closure including transfer

2 Determine roles and responsibilities in closure or transfer of franchisee

2.1 Determine roles and responsibilities of all parties in closure or transfer in line with the Franchising Code of Conduct

2.2 Negotiate process for effecting closure or transfer with relevant stakeholders and document in the form of a plan

2.3 Allocate responsibilities for effecting closure or transfer

2.4 Negotiate closing date or transfer date for franchise with relevant stakeholders

3 Implement plan for closure or transfer

3.1 Communicate closing date or transfer date for franchise to relevant stakeholders

3.2 Carry out disposal of assets according to plan or transfer them to new franchisee

3.3 Facilitate financial settlements with financial institutions or franchisor’s financial officers or debt collectors

3.4 Implement arrangements for closure or transfer in consultation with customers

3.5 Dispose of intellectual property including client database according to agreement between franchisor and franchisee

3.6 Undertake checks to ensure the process for closure or transfer has been completed according to plan

4 Review implications for franchise operations

4.1 Analyse implications for franchise operations from review of closure or transfer

4.2 Identify and recommend improvements to franchise operations and management of franchises

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Discuss, document and analyse reasons for closure with relevant stakeholders 
Use lessons learned from previous franchise closures and potential franchise closures to arrive at alternative strategies 
Research and negotiate alternative strategies to closure with franchisee and relevant third parties 
Assess feasibility of transferring franchise to new franchisee 
Implement, where feasible, alternative arrangements to closure including transfer 
Determine roles and responsibilities of all parties in closure or transfer in line with the Franchising Code of Conduct 
Negotiate process for effecting closure or transfer with relevant stakeholders and document in the form of a plan 
Allocate responsibilities for effecting closure or transfer 
Negotiate closing date or transfer date for franchise with relevant stakeholders 
Communicate closing date or transfer date for franchise to relevant stakeholders 
Carry out disposal of assets according to plan or transfer them to new franchisee 
Facilitate financial settlements with financial institutions or franchisor’s financial officers or debt collectors 
Implement arrangements for closure or transfer in consultation with customers 
Dispose of intellectual property including client database according to agreement between franchisor and franchisee 
Undertake checks to ensure the process for closure or transfer has been completed according to plan 
Analyse implications for franchise operations from review of closure or transfer 
Identify and recommend improvements to franchise operations and management of franchises 

Forms

Assessment Cover Sheet

BSBFRA505 - Manage closure of a franchise
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

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Assessor name:

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Assessment Record Sheet

BSBFRA505 - Manage closure of a franchise

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

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Signature:

Date:

Student signature:

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