Assessor Resource

BSBHRM404A
Review human resources functions

Assessment tool

Version 1.0
Issue Date: April 2024


This unit applies to those requiring a broad knowledge of human resources functions. Individuals at this level would not necessarily have responsibility for supervising the work of others, although this may be the case. As human resources practitioners, their work will support effective work practices across the organisation.

This unit describes the performance outcomes, skills and knowledge required to undertake research that supports work across a range of human resources functional areas.

This is a foundation unit for any person wishing to pursue competency in human resources and provides a sound basis for working across various human resources functional areas.

The unit involves broad knowledge of human resources functions, associated policy frameworks, and the administrative requirements to support these functions and policies.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not applicable.

Employability Skills

This unit contains employability skills.



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to:

prepare a research report that reviews a key human resources function in an organisational context and demonstrates understanding of the requirement for sound policy, ethical approaches, and appropriate organisational change processes

analyse workforce data

apply knowledge of legal and compliance requirements for working in human resources.

Context of and specific resources for assessment

Assessment must ensure:

examples of human resources policies and files on performance feedback, disputes and grievances, workers' compensation and leave applications.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

assessment of reports on outcomes of research

direct questioning combined with review of portfolios of evidence and third-party workplace reports of onthejob performance by the candidate

observation of presentations on human resources functions being reviewed

oral or written questioning to assess knowledge of human resources functions being reviewed and policy frameworks

evaluation of research undertaken

review of documentation analysing the strengths and weaknesses of policies and procedures

review of documentation of behaviours associated with working ethically in the area under review.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

other units from the Certificate IV in Human Resources.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

judgement and decision-making skills to review ethical and policy frameworks and recommend suggested improvements

literacy skills to:

research an issue

write a clear and legible report that documents key issues coherently

technology skills to:

gather and analyse workforce data

manage data in human resources information systems according to legislation and policies.

Required knowledge

human resources functions and policy frameworks

legal and compliance requirements for working in human resources

roles and responsibilities of human resources practitioners.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Human resources issues may include:

change management

employee assistance programs

grievances and disputes

human resources information systems (HRIS)

industrial relations

learning and development

payroll administration

performance management

rehabilitation and return-to-work schemes

remuneration

selection and recruitment

succession planning

workplace health and safety (WHS).

Research strategies may involve:

interviews

literature searches of print and online resources

statistical analysis

surveys.

Relevant personnel may include:

experienced human resources practitioners

managers and team leaders

industry experts and spokespersons

training and development staff.

Ethical requirements may include:

addressing improper behaviour

applying company values

codes of conduct

principles, such as confidentiality, fairness, respect, impartiality and integrity

managing information according to legislation and organisational policies, including privacy requirements

reporting processes.

Workforce data may include:

absenteeism rates

climate and opinion surveys

days of work lost through accident or injury

demographic data on the workforce, such as age and gender

learning and development data, such as training records

leave entitlements

number of workers in different roles or occupations

payroll and remuneration data

records of grievances, bullying and complaints

retention and attrition rates.

Sources of workforce data may include:

Australian Bureau of Statistics (ABS)

databases

electronic or paper forms

employee records

HRIS

interviews

surveys.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review business strategy and human resources strategy, clarify human resources issues for review, and document scope of review 
Identify local, state or territory, national and international human resources networks for human resources professionals 
Identify information sources for human resources data and information 
Select a research strategy suitable to the topic and consult with relevant personnel 
Undertake research and review research findings 
Locate policies and procedures relevant to the organisation 
Analyse strengths and weaknesses of policies and procedures 
Consider legislation, regulations and standards that apply to the policies and procedures and the organisation 
Identify sustainability issues that relate to human resources functions 
Review ethical requirements associated with the human resources function under review 
Consider ethical obligations and confidentiality requirements of human resources personnel working in the area under review 
Document behaviours associated with working ethically in the area under review 
Select appropriate technology to gather workforce data and information to review human resources functions 
Identify sources of workforce data 
Collate and analyse data and establish key trends and critical information 
Identify options for change suited to organisational culture, and any possible change barriers 
Collate, analyse and document key findings of the review 
Write report on outcomes of research 
Develop recommendations for change 

Forms

Assessment Cover Sheet

BSBHRM404A - Review human resources functions
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

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Date:

Assessment Record Sheet

BSBHRM404A - Review human resources functions

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: