Assessor Resource

BSBHRM511
Manage expatriate staff

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to manage Australian staff working in other countries including planning for offshore work, supporting expatriate staff and arranging for the repatriation of expatriate staff.

It applies to individuals working in a managerial role who direct the work of others working in any industry context and with teams of variable sizes.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Plan for offshore work

1.1 Review type of work to be conducted offshore and record roles, tasks and responsibilities of team members

1.2 Research cultural, linguistic and regulatory differences of offshore work site

1.3 Evaluate Australian and host country taxation law as it affects offshore work

1.4 Review and select options for employment contracts and remuneration arrangements

1.5 Develop selection procedures ensuring employee adaptability

1.6 Create team and individual work plans and timeframes

1.7 Ensure that necessary work permits, visas and immunisations are obtained and that travel and accommodation arrangements are made

1.8 Plan for required technologyand equipment for offshore team

2 Support expatriate staff to achieve goals

2.1 Arrange for the provision of cultural awareness training and orientation to new work site and living situation

2.2 Provide relevant organisational information and clarify performance expectations

2.3 Establish clear procedures for open and honest communication

2.4 Manage team dynamics and support team performance

2.5 Review individual and group performance and provide development opportunities

2.6 Assist in the management of conflict and address disputes and grievances

2.7 Recognise and reward contributions of team members

3 Arrange and evaluate repatriation

3.1 Support staff to plan for repatriation

3.2 Assign work roles and responsibilities to returning staff

3.3 Provide mentoring through transition following return to Australia

3.4 Evaluate effectiveness of management strategies and support for expatriated staff

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element.

1 Plan for offshore work

1.1 Review type of work to be conducted offshore and record roles, tasks and responsibilities of team members

1.2 Research cultural, linguistic and regulatory differences of offshore work site

1.3 Evaluate Australian and host country taxation law as it affects offshore work

1.4 Review and select options for employment contracts and remuneration arrangements

1.5 Develop selection procedures ensuring employee adaptability

1.6 Create team and individual work plans and timeframes

1.7 Ensure that necessary work permits, visas and immunisations are obtained and that travel and accommodation arrangements are made

1.8 Plan for required technologyand equipment for offshore team

2 Support expatriate staff to achieve goals

2.1 Arrange for the provision of cultural awareness training and orientation to new work site and living situation

2.2 Provide relevant organisational information and clarify performance expectations

2.3 Establish clear procedures for open and honest communication

2.4 Manage team dynamics and support team performance

2.5 Review individual and group performance and provide development opportunities

2.6 Assist in the management of conflict and address disputes and grievances

2.7 Recognise and reward contributions of team members

3 Arrange and evaluate repatriation

3.1 Support staff to plan for repatriation

3.2 Assign work roles and responsibilities to returning staff

3.3 Provide mentoring through transition following return to Australia

3.4 Evaluate effectiveness of management strategies and support for expatriated staff

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review type of work to be conducted offshore and record roles, tasks and responsibilities of team members 
Research cultural, linguistic and regulatory differences of offshore work site 
Evaluate Australian and host country taxation law as it affects offshore work 
Review and select options for employment contracts and remuneration arrangements 
Develop selection procedures ensuring employee adaptability 
Create team and individual work plans and timeframes 
Ensure that necessary work permits, visas and immunisations are obtained and that travel and accommodation arrangements are made 
Plan for required technologyand equipment for offshore team 
Arrange for the provision of cultural awareness training and orientation to new work site and living situation 
Provide relevant organisational information and clarify performance expectations 
Establish clear procedures for open and honest communication 
Manage team dynamics and support team performance 
Review individual and group performance and provide development opportunities 
Assist in the management of conflict and address disputes and grievances 
Recognise and reward contributions of team members 
Support staff to plan for repatriation 
Assign work roles and responsibilities to returning staff 
Provide mentoring through transition following return to Australia 
Evaluate effectiveness of management strategies and support for expatriated staff 

Forms

Assessment Cover Sheet

BSBHRM511 - Manage expatriate staff
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBHRM511 - Manage expatriate staff

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: