Assessor Resource

BSBPMG506A
Manage project human resources

Assessment tool

Version 1.0
Issue Date: March 2024


This unit applies to an individual who is clearly and solely responsible for the management and leadership of a complex project, either as an employee of an organisation or an external consultant.

In the context of this unit a complex project is defined as a project which involves:

the need for a comprehensive and multi faceted project plan

the need for a formal internal or external communications strategy

a dedicated and diverse project budget

multiple administrative components

multiple operational components

a wide range of stakeholders

a project operations team.

The functions performed by a program manager to manage human resources within multiple projects are addressed in BSBPMG606A Direct human resources management of a project program.

This unit describes the performance outcomes, skills and knowledge required to undertake human resource management (HRM) within projects. It involves planning for human resources, implementing staff training and development, and managing the project team and stakeholders.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

demonstrated evidence of successfully managing project staff so that outcomes were achieved on multiple complex projects

knowledge of HRM legislation, methods, techniques and tools.

Context of and specific resources for assessment

Assessment must ensure:

access to workplace documentation

consideration of feedback from project team and other stakeholders on how human resources were managed.

Method of assessment

A range of assessment methods should be used to assess practical skill and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

oral or written questioning to assess knowledge of strategies for managing project human resources and their application to different situations

analysis of responses addressing case studies and scenarios which present project human resource management issues and problems

assessment of staff allocated to the project

evaluation of processes used to measure individuals' performance against agreed criteria and to overcome shortfalls in performance

evaluation of how procedures for interpersonal communication, counselling and conflict resolution were implemented.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

other units from the Diploma of Project Management.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

planning skills to identify skills required and to allocate project responsibilities to staff

communication and leadership skills to motivate staff, convey expectations and ensure outcomes are met

interpersonal skills to resolve conflict

coaching and mentoring skills to boost performance

analytical skills to review project and to identify improvements.

Required knowledge

roles and responsibilities in project management

methods for managing and improving performance

HRM legislation, methods, techniques and tools.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Project organisation and structure may be affected by established organisational responses to external influences such as:

accepted work practices

relevant legislation, such as anti-discrimination, equal employment opportunity, affirmative action and occupational health and safety

workplace bargaining

Staff may be:

external to the organisation, such as consultants, auditors and quality assurance specialists

from within the organisation, such as staff on loan from other projects

HRM methods, techniques and tools may include established organisational responses to:

conflict resolution

HRM forecasts, staffing plans and job descriptions

individual and group competency identification and development

performance monitoring, assessment and reporting

staff recruitment and reallocation

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify project stakeholders and verify their expectations in order to quantify project outcomes 
Determine resource requirements for individual tasks, with input from stakeholders and guidance from a higher project authority, to determine project staffing levels and required competencies 
Establish project organisation and structure to align individual and group competencies with project tasks 
Allocate staff to the project with the approval of a higher project authority, to meet work requirements throughout the project life cycle 
Develop and use HRM methods, techniques and tools to implement procedures and plans to ensure clarity of understanding and ongoing HRM 
Communicate designated staff responsibilities, authority and individual performance measurement criteria to the project team and other relevant stakeholders, to ensure clarity of understanding of the work and to provide a basis for ongoing assessment 
Identify, plan and implement ongoing development and training of project team members to achieve HRM and overall project objectives, with agreement of a higher project authority 
Measure individuals' performance against agreed criteria and initiate actions to overcome shortfalls in performance and to encourage career progression 
Implement processes to promote continuous improvement of staff, and take actions to improve staff and overall project effectiveness 
Monitor and report internal and external influences on individual and project team member performance and morale to a higher project authority, if necessary, for remedial action 
Implement established procedures for interpersonal communication, counselling and conflict resolution to maintain a positive working environment 
Continually review stakeholder expectations to resolve expectation variance and to ensure project is on track to deliver expected outcomes 
Identify and manage inter-project and intra-project conflict to minimise impact on achievement of project objectives 
Identify and document human resource and stakeholder management issues, and recommended improvements, and pass on to higher project authority for application in future projects 

Forms

Assessment Cover Sheet

BSBPMG506A - Manage project human resources
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

BSBPMG506A - Manage project human resources

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: