• BSBWOR302A - Work effectively as an off site worker

Assessor Resource

BSBWOR302A
Work effectively as an off site worker

Assessment tool

Version 1.0
Issue Date: March 2024


This unit applies to individuals who are skilled operators and apply a broad range of competencies in various off site contexts. Most commonly this will apply to people working from home or other location away from a central office or organisation.

This unit describes the performance outcomes, skills and knowledge required to negotiate and perform self managed, self directed work as an off site worker performing agreed duties at an alternative site during some or all of scheduled work hours. It is a flexible employment option that meets all legal and regulatory employment requirements.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

implementing off-site working arrangements

knowledge of ethical and security issues relating to off-site e-work.

Context of and specific resources for assessment

Assessment must ensure:

access to an actual workplace or simulated environment

access to office equipment and resources

examples of off-site working arrangements.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

analysis of responses to case studies and scenarios

demonstration of techniques

oral or written questioning to assess knowledge of roles and responsibilities of off-site worker

review of evaluation of off-site work processes and systems for their usefulness in assisting work outcomes and recommendations made for improvement.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

other workplace effectiveness units.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

literacy skills to read and understand the organisation's procedures, own work goals and objectives

planning skills to organise work priorities and arrangements

problem-solving skills to solve routine problems

communication skills to negotiate e-work agreement

numeracy skills to negotiate salary

self-management skills to maintain motivation and to seek assistance

technology skills to select appropriate equipment.

Required knowledge

key provisions of relevant legislation from all levels of government that may affect aspects of business operations, such as:

anti-discrimination legislation

ethical principles

codes of practice

privacy laws

OHS

ethical and security issues relating to off-site e-work

organisational policy and procedures

roles and responsibilities of off-site worker, supervisor/s and the organisation

barriers to successful off-site working.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Legal and ethical issues relating to off-site work may include:

business contents insurance against damage and theft

public liability

taxation law

workers compensation for work related injury/accident

Employment conditions and agreement may include:

core office hours at given site/s so customers and staff know where to contact you

employer reimbursement and/or maintenance of employee's equipment

ensuring confidentiality of all work

ensuring protection of intellectual property

formal written e-work agreement

obeying software licensing laws

OHS

overtime arrangements

performance management/appraisal

performance monitoring

protecting employer's records

reasonable notice of supervisor visits to the e-worker's work site

right to inspect e-worker's work site

right to terminate e-work agreement

salary and benefits

security of information

taxation

use of employee's own equipment

use of employer's equipment

Equipment and technology requirements for off-site work may include:

access to business computer/network

consumables

e-worker's own equipment and software

network interface equipment

powerful computers, high speed modems, technical help line

remote access hardware

remote access software

technical support in case of hardware failure

using equipment, computer, software and data supplied by the business (company assets)

Supervisory and performance management arrangements may include:

assessing progress

early identification and handling of problems

flexibility in supervisory practices

focus on quality of work rather than time spent

goal setting

including e-staff in office meetings, both official and social

management based on outcomes

regular feedback

remote-site visits

telephone supervision

Safe, effective off-site work environment may include:

accommodation for separate phone line/s if necessary for open data link, facsimile etc.

adequate lighting

ample electrical outlets

arrangements for family commitments

dedicated room or quiet area

ergonomically appropriate desks and chairs

safe deployment of electrical cords to avoid tripping, falling

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Identify and include legal and ethical issues relating to off-site work in working arrangements 
Identify and include worker rights and responsibilities and those of supervisor/s and the organisation, in off-site working arrangements 
Agree and document off-site work employment conditions and agreement in accordance with legal requirements 
Confirm equipment and technology requirements for off-site work, and agree and document supply and maintenance arrangements in accordance with legal and organisational requirements 
Confirm supervisory and performance management arrangements and agree to requirements for any on-site work, meetings or other in accordance with off-site work policy and practices 
Identify requirements for a safe, effective off-site work environment in consultation with management 
Obtain equipment and technology for off-site work environment in accordance with work agreement 
Arrange off-site work environment in accordance with occupational health and safety (OHS) requirements and work agreement 
Establish work objectives and priorities in consultation with management 
Analyse and incorporate work requirements into personal work schedules 
Identify factors affecting the achievement of work objectives and address contingencies in work schedules 
Complete or revise work schedules in accordance with organisational requirements 
Schedule and attend on-site work, meetings or events in accordance with organisational requirements 
Seek assistance regarding breakdowns in work arrangements, equipment or technology and adjust work schedules in accordance with organisational requirements 
Ensure work practices meet OHS requirements and the terms of the work agreement 
Monitor personal performance against work requirements and schedules and identify any areas for improvement 
Obtain feedback from colleagues and clients and analyse in the context of personal and organisational objectives 
Evaluate off-site work processes and systems for their usefulness in assisting work outcomes and make recommendations for improvement in accordance with organisational requirements 
Negotiate changes to off-site work practices and implement in accordance with organisational requirements and work agreement 

Forms

Assessment Cover Sheet

BSBWOR302A - Work effectively as an off site worker
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

BSBWOR302A - Work effectively as an off site worker

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: