- BSBWRK407A - Provide advice to union members
Assessor Resource
BSBWRK407A
Provide advice to union members
Assessment tool
Version 1.0
Issue Date: April 2024
This unit applies to individuals who have knowledge of unionism and industrial relations, and a commitment to advancing social justice principles. They provide leadership and guidance to workers and union members.
This unit describes the performance outcomes, skills and knowledge required to effectively provide advice to union members about their industrial and employment rights.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)
Employability Skills
This unit contains employability skills.
Evidence Required
List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package. | |
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the following is essential: demonstration of a range of examples where union members have been provided with accurate information about the union, relevant legislation, awards and worker entitlements knowledge of relevant employment agreements, awards and terms, and conditions of employment. |
Context of and specific resources for assessment | Assessment must ensure: access to workplace and union documents examples from work with union members support from union officials. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: analysis of responses to case studies and scenarios demonstration of techniques direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate observation of demonstrated techniques in speaking to workers about union matters observation of presentations oral or written questioning to assess knowledge of decisions and actions of regional, national and international union bodies or other unions review of methods used to gather information from members review of information provided to members. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: other workplace relations units. |
Submission Requirements
List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here
Assessment task 1: [title] Due date:
(add new lines for each of the assessment tasks)
Assessment Tasks
Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
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Required skills |
analytical and research skills to gather and utilise information about legislation, awards, agreements and other relevant industrial instruments culturally appropriate communication skills to relate to people from diverse backgrounds and people with diverse abilities. |
Required knowledge |
common law rights and obligations decisions and actions of regional, national and international union bodies or other unions national, state/territory legislation relating to industrial relations, vocational education and training, occupational health and safety (OHS), discrimination and equal employment opportunity precedents for similar issues/matters relevant employment agreements, awards and terms, and conditions of employment union policies and procedures. |
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. | |
Appropriate methods may include: | documents and other information interviews in the workplace or elsewhere surveys workplace organising committee meetings |
Sources of information may include: | awards, agreements, legislation or common law grievances or disputes process union and workplace policies workplace precedents |
Effective communication techniques refers to: | active listening analysing and summarising body language interpersonal and language style plain English questioning (use of open or closed questions) |
Opportunities to involve other members may include: | attending a meeting involvement in a workplace election joining a workplace organising committee participating in a workplace activity, e.g. drafting a pamphlet participating in an OHS or other committee |
Specialist services may involve: | referral to a counselling or conciliation/mediation service referral to a senior union officer referral to legal counsel relevant agency or tribunal, e.g. industrial relations tribunal |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist
| Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice | Yes | No | Comments/feedback |
|---|---|---|---|
| Select and utilise appropriate methods for gathering information from members | |||
| Gather information from members in a sensitive way | |||
| Identify and access sources of information which impact on a member's rights | |||
| Utilise effective communication techniques | |||
| Interpret information within a legal, industrial and workplace context | |||
| Take account of relevant precedents, the member's expectations, and relevant cultural factors such as gender, ethnicity or the workplace | |||
| Seek union clarification of information if necessary | |||
| Provide members with accurate information | |||
| Identify options and recommend action in accordance with union policies and procedures | |||
| Identify opportunities to involve other members/employees in the issue | |||
| Make referrals to specialist services where appropriate |
Forms
Assessment Cover Sheet
BSBWRK407A - Provide advice to union members
Assessment task 1: [title]
Student name:
Student ID:
I declare that the assessment tasks submitted for this unit are my own work.
Student signature:
Result: Competent Not yet competent
Feedback to student
Assessor name:
Signature:
Date:
Assessment Record Sheet
BSBWRK407A - Provide advice to union members
Student name:
Student ID:
Assessment task 1: [title] Result: Competent Not yet competent
(add lines for each task)
Feedback to student:
Overall assessment result: Competent Not yet competent
Assessor name:
Signature:
Date:
Student signature:
Date: