Assessor Resource

BSBWRT301A
Write simple documents

Assessment tool

Version 1.0
Issue Date: March 2024


This unit applies to individuals who are skilled operators and apply a broad range of competencies in various work contexts. They may exercise discretion and judgement to produce a range of basic workplace documentation.

This unit describes the performance outcomes, skills and knowledge required to plan, draft and review a basic document before writing the final version.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the following is essential:

producing a range of documents that accurately convey required basic information

using formatting suitable for intended audience

knowledge of organisational policies and procedures for document production.

Context of and specific resources for assessment

Assessment must ensure:

access to office equipment and resources

examples of documents.

Method of assessment

A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:

direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

review of draft documents

analysis of responses to case studies and scenarios

demonstration of techniques

oral or written questioning to assess knowledge of communication protocols

review of final documents.

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example:

BSBITU303A Design and produce text documents

other general administration units.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Required skills

literacy skills to read and understand a variety of texts; to prepare general information and papers according to target audience; and to proofread and edit documents to ensure clarity of meaning and conformity to organisational requirements

problem-solving skills to determine document design and production processes.

Required knowledge

basic grammar, spelling and punctuation.

communication protocols

how audience, purpose and method of communication influence tone

organisational policies and procedures for document production

resources to assist in document production, such as dictionary, thesaurus, templates, style sheets.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Audience may include:

internal and external customers

recipient/s who receive a copy for information

primary recipient/s of the communication

Purpose may include:

clarification of issues

communication about meetings or events

information

minutes/outcomes of meetings

request for information, advice or assistance

statements of fact

straightforward advice

Format may include:

email

forms

letters

memos

minutes of meetings

organisational templates or proformas for letters, memos or reports

tables

Structure may include:

organisation of the material to suit the format (e.g. scannability for on-screen use)

treatment of attachments and hyperlinks

visual signposting of material, including use of headings, lists, keywords and text in boxes

Organisational requirements may include:

house style requirements

identified authorities for signatories for correspondence/communications

protocols, both written and unwritten for the organisation's internal and external communications

requirements for inclusive and non-discriminatory language and for adherence to copyright legislation

Method of communication may include:

inclusive communication

use of active or passive voice

use of the appropriate register or style of language - formal, standard or informal

Means of communication may include:

software packages such as MS Word, Excel, PageMaker, PowerPoint and templates

Intended recipient may include:

audience for document

signatory of the document

supervisor or other staff member who may add to or forward document to another recipient

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Determine audience and purpose for the document 
Determine format and structure 
Establish key points for inclusion 
Identify organisational requirements 
Establish method of communication 
Establish means of communication 
Develop draft document to communicate key points 
Obtain and include any required additional information 
Check draft for suitability of tone for audience, purpose, format and communication style 
Check draft for readability, grammar, spelling, and sentence and paragraph construction 
Check draft for sequencing and structure 
Check draft to ensure it meets organisational requirements 
Ensure draft is proofread, where appropriate, by supervisor or colleague 
Make and proofread necessary changes 
Ensure document is sent to intended recipient 
File copy of document in accordance with organisational policies and procedures 

Forms

Assessment Cover Sheet

BSBWRT301A - Write simple documents
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

BSBWRT301A - Write simple documents

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: