Assessor Resource

CHCAGE005
Provide support to people living with dementia

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the skills and knowledge required to provide person-centred care and support to people living with dementia. It involves following and contributing to an established individual plan.

This unit applies to workers in a residential or community context, including family homes. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to provide support to those affected by dementia

1.1 Apply person-centred care approaches to all interactions with the person living with dementia

1.2 Interpret individualised plan and familiarise self with the specific needs and wants of the person living with dementia

1.3 Identify and address person’s needs for a stable and familiar environment

1.4 Recognise signs consistent with financial, physical or emotional abuse or neglect of the person and report to an appropriate person

2. Use appropriate communication strategies

2.1 Use verbal and non verbal communication strategies to maximise engagement of the person with dementia

2.2 Gain cooperation and provide reassurance as appropriate by using reality orientation

2.3 Use a range of validation strategies to relieve distress and agitation in the person

3. Provide activities for maintenance of dignity, skills and health

3.1 Organise activities which aim to maintain independence, using familiar routines and existing skills

3.2 Organise activities that are appropriate to the individual, reflecting their cultural likes and dislikes, in order to bring back pleasurable memories

3.3 Ensure the safety and comfort of the person balanced with autonomy and risk taking

3.4 Access information about the person’s reminiscences and routines with family and carers

3.5 Provide support and guidance to family, carers and/or significant others where appropriate

4. Implement strategies which minimise the impact of behaviours of concern

4.1 Identify behaviours of concern and potential triggers

4.2 Contribute to team discussions on support planning and review

4.3 Take action to minimise the likelihood of and reduce the impact of behaviours on the person and others

4.4 Evaluate implemented strategies with support planning team to ensure effectiveness in minimising behaviours

5. Complete documentation

5.1 Comply with the organisation’s reporting requirements, including reporting observations to supervisor

5.2 Complete, maintain and store documentation according to organisation policy and protocols

6. Implement self care strategies

6.1 Monitor own stress level in relation to working with people with dementia

6.2 Use appropriate self care strategies and seek support if required

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

provided support to 2 different people living with dementia:

using a person-centred approach to support

using appropriate communication strategies

assisting in implementing a range of suitable activities that meet the person’s needs

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

up to date research on dementia and the different manifestations of dementia, including:

Alzheimer’s disease

vascular dementia or multi-infarct dementia

Lewy bodies

excessive alcohol intake or Korsakov Syndrome

fronto temporal lobar degeneration (FLTD) including Pick’s disease

Huntington’s disease

Parkinson’s disease

younger onset dementia

dementia as a progressive neurological condition, including pathological features:

amyloid plaques

neurofibrillary tangles

loss of connection between cells and cell death

common indicators and symptoms of dementia

behaviours of concern, needs driven behaviour model and de-escalation procedures

progression of dementia and potential impact on the person with dementia, their family and significant others, including:

depression

loss and grieving

anger

despair

social embarrassment a family member might feel

isolation

financial burden on the family

social devaluation

principles of person-centred approach to support

relevant activities which enhance self-esteem and pleasure in the person’s life, minimise boredom, and distract from or eliminate behavioural and psychological symptoms of dementia

competency and image enhancement as a means of addressing devaluation

verbal and non-verbal communication strategies including:

reality orientation

reminders of the day, the time, relationships, occasions

reassuring words, phrases and body language

validation

empathy

acceptance of the person’s reality

acknowledgement

allowing expressions of distress

providing verbal and physical reassurance

frequent reminiscence to connect with person

Skills must have been demonstrated in an ageing support workplace with the addition of simulations and scenarios where the full range of contexts and situations have not been provided in the workplace. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe, impractical or threatens the dignity of the older person.

The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including individualised plans and any relevant equipment outlined in the plan

modelling of industry operating conditions, including scenarios that reflect a range of dementia support services involving a range of dementia symptoms and behaviours of concern

Overall, assessment must involve some real interactions with people with dementia, colleagues and families/carers.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Prepare to provide support to those affected by dementia

1.1 Apply person-centred care approaches to all interactions with the person living with dementia

1.2 Interpret individualised plan and familiarise self with the specific needs and wants of the person living with dementia

1.3 Identify and address person’s needs for a stable and familiar environment

1.4 Recognise signs consistent with financial, physical or emotional abuse or neglect of the person and report to an appropriate person

2. Use appropriate communication strategies

2.1 Use verbal and non verbal communication strategies to maximise engagement of the person with dementia

2.2 Gain cooperation and provide reassurance as appropriate by using reality orientation

2.3 Use a range of validation strategies to relieve distress and agitation in the person

3. Provide activities for maintenance of dignity, skills and health

3.1 Organise activities which aim to maintain independence, using familiar routines and existing skills

3.2 Organise activities that are appropriate to the individual, reflecting their cultural likes and dislikes, in order to bring back pleasurable memories

3.3 Ensure the safety and comfort of the person balanced with autonomy and risk taking

3.4 Access information about the person’s reminiscences and routines with family and carers

3.5 Provide support and guidance to family, carers and/or significant others where appropriate

4. Implement strategies which minimise the impact of behaviours of concern

4.1 Identify behaviours of concern and potential triggers

4.2 Contribute to team discussions on support planning and review

4.3 Take action to minimise the likelihood of and reduce the impact of behaviours on the person and others

4.4 Evaluate implemented strategies with support planning team to ensure effectiveness in minimising behaviours

5. Complete documentation

5.1 Comply with the organisation’s reporting requirements, including reporting observations to supervisor

5.2 Complete, maintain and store documentation according to organisation policy and protocols

6. Implement self care strategies

6.1 Monitor own stress level in relation to working with people with dementia

6.2 Use appropriate self care strategies and seek support if required

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

provided support to 2 different people living with dementia:

using a person-centred approach to support

using appropriate communication strategies

assisting in implementing a range of suitable activities that meet the person’s needs

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

up to date research on dementia and the different manifestations of dementia, including:

Alzheimer’s disease

vascular dementia or multi-infarct dementia

Lewy bodies

excessive alcohol intake or Korsakov Syndrome

fronto temporal lobar degeneration (FLTD) including Pick’s disease

Huntington’s disease

Parkinson’s disease

younger onset dementia

dementia as a progressive neurological condition, including pathological features:

amyloid plaques

neurofibrillary tangles

loss of connection between cells and cell death

common indicators and symptoms of dementia

behaviours of concern, needs driven behaviour model and de-escalation procedures

progression of dementia and potential impact on the person with dementia, their family and significant others, including:

depression

loss and grieving

anger

despair

social embarrassment a family member might feel

isolation

financial burden on the family

social devaluation

principles of person-centred approach to support

relevant activities which enhance self-esteem and pleasure in the person’s life, minimise boredom, and distract from or eliminate behavioural and psychological symptoms of dementia

competency and image enhancement as a means of addressing devaluation

verbal and non-verbal communication strategies including:

reality orientation

reminders of the day, the time, relationships, occasions

reassuring words, phrases and body language

validation

empathy

acceptance of the person’s reality

acknowledgement

allowing expressions of distress

providing verbal and physical reassurance

frequent reminiscence to connect with person

Skills must have been demonstrated in an ageing support workplace with the addition of simulations and scenarios where the full range of contexts and situations have not been provided in the workplace. These are situations relating to emergency or unplanned procedures where assessment in these circumstances would be unsafe, impractical or threatens the dignity of the older person.

The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including individualised plans and any relevant equipment outlined in the plan

modelling of industry operating conditions, including scenarios that reflect a range of dementia support services involving a range of dementia symptoms and behaviours of concern

Overall, assessment must involve some real interactions with people with dementia, colleagues and families/carers.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Apply person-centred care approaches to all interactions with the person living with dementia 
Interpret individualised plan and familiarise self with the specific needs and wants of the person living with dementia 
Identify and address person’s needs for a stable and familiar environment 
Recognise signs consistent with financial, physical or emotional abuse or neglect of the person and report to an appropriate person 
Use verbal and non verbal communication strategies to maximise engagement of the person with dementia 
Gain cooperation and provide reassurance as appropriate by using reality orientation 
Use a range of validation strategies to relieve distress and agitation in the person 
Organise activities which aim to maintain independence, using familiar routines and existing skills 
Organise activities that are appropriate to the individual, reflecting their cultural likes and dislikes, in order to bring back pleasurable memories 
Ensure the safety and comfort of the person balanced with autonomy and risk taking 
Access information about the person’s reminiscences and routines with family and carers 
Provide support and guidance to family, carers and/or significant others where appropriate 
Identify behaviours of concern and potential triggers 
Contribute to team discussions on support planning and review 
Take action to minimise the likelihood of and reduce the impact of behaviours on the person and others 
Evaluate implemented strategies with support planning team to ensure effectiveness in minimising behaviours 
Comply with the organisation’s reporting requirements, including reporting observations to supervisor 
Complete, maintain and store documentation according to organisation policy and protocols 
Monitor own stress level in relation to working with people with dementia 
Use appropriate self care strategies and seek support if required 
Comply with the organisation’s reporting requirements, including reporting observations to supervisor 
Complete, maintain and store documentation according to organisation policy and protocols 

Forms

Assessment Cover Sheet

CHCAGE005 - Provide support to people living with dementia
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCAGE005 - Provide support to people living with dementia

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: