Assessor Resource

CHCCCS011
Meet personal support needs

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to determine and respond to an individual’s physical personal support needs and to support activities of daily living.

This unit applies to workers who provide support to people according to an established individualised plan in any community services context. Work performed requires some discretion and judgement and may be carried out under regular direct or indirect supervision.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine personal support requirements

1.1 Review individualised plan and confirm required equipment, processes and aids

1.2 Identify requirements outside of scope of own role and seek support from relevant people

1.3 Consider the potential impact that provision of personal support may have on the person and confirm with supervisor

1.4 Consider specific cultural needs of the person

1.5 Consider specific physical and sensory needs of the person

1.6 Identify risks associated with the provision of support and confirm with supervisor

2. Maximise participation

2.1 Discuss and confirm person’s own preferences for personal support in a positive way

2.2 Consider and confirm the person’s level of participation in meeting their personal support needs

2.3 Provide the person with information to assist them in meeting their own personal support needs

3. Provide personal support

3.1 Safely prepare for each task and adjust any equipment, aids and appliances

3.2 Take account of identified risks in the provision of personal support and technical support activities

3.3 Identify and respond to routine difficulties during support routines, and report more complex problems to supervisor

3.4 Identify changes in the person’s health or personal support requirements and report to supervisor

3.5 Work with the person and supervisor to identify required changes to processes and aids

3.6 Maintain confidentiality, privacy and dignity of the person

4. Complete reporting and documentation

4.1 Comply with the organisation’s reporting requirements, including reporting observations to supervisor

4.2 Complete and maintain documentation according to organisation policy and protocols

4.3 Store information according to organisation policy and protocols

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine personal support requirements

1.1 Review individualised plan and confirm required equipment, processes and aids

1.2 Identify requirements outside of scope of own role and seek support from relevant people

1.3 Consider the potential impact that provision of personal support may have on the person and confirm with supervisor

1.4 Consider specific cultural needs of the person

1.5 Consider specific physical and sensory needs of the person

1.6 Identify risks associated with the provision of support and confirm with supervisor

2. Maximise participation

2.1 Discuss and confirm person’s own preferences for personal support in a positive way

2.2 Consider and confirm the person’s level of participation in meeting their personal support needs

2.3 Provide the person with information to assist them in meeting their own personal support needs

3. Provide personal support

3.1 Safely prepare for each task and adjust any equipment, aids and appliances

3.2 Take account of identified risks in the provision of personal support and technical support activities

3.3 Identify and respond to routine difficulties during support routines, and report more complex problems to supervisor

3.4 Identify changes in the person’s health or personal support requirements and report to supervisor

3.5 Work with the person and supervisor to identify required changes to processes and aids

3.6 Maintain confidentiality, privacy and dignity of the person

4. Complete reporting and documentation

4.1 Comply with the organisation’s reporting requirements, including reporting observations to supervisor

4.2 Complete and maintain documentation according to organisation policy and protocols

4.3 Store information according to organisation policy and protocols

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Review individualised plan and confirm required equipment, processes and aids 
Identify requirements outside of scope of own role and seek support from relevant people 
Consider the potential impact that provision of personal support may have on the person and confirm with supervisor 
Consider specific cultural needs of the person 
Consider specific physical and sensory needs of the person 
 
Discuss and confirm person’s own preferences for personal support in a positive way 
Consider and confirm the person’s level of participation in meeting their personal support needs 
Provide the person with information to assist them in meeting their own personal support needs 
Safely prepare for each task and adjust any equipment, aids and appliances 
Take account of identified risks in the provision of personal support and technical support activities 
Identify and respond to routine difficulties during support routines, and report more complex problems to supervisor 
Identify changes in the person’s health or personal support requirements and report to supervisor 
Work with the person and supervisor to identify required changes to processes and aids 
Maintain confidentiality, privacy and dignity of the person 
Comply with the organisation’s reporting requirements, including reporting observations to supervisor 
Complete and maintain documentation according to organisation policy and protocols 
Store information according to organisation policy and protocols 

Forms

Assessment Cover Sheet

CHCCCS011 - Meet personal support needs
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CHCCCS011 - Meet personal support needs

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: