Essential skills: It is critical that the candidate demonstrate the ability to: Provide a range of types of support to communities according to organisation procedures Communicate with a range of people in the community Maintain and access effective networks which contribute to the achievement of objectives Demonstrate capacity to motivate individuals and groups to work cooperatively to address common concerns In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include the ability to: Demonstrate oral communication competence: ability to ask questions, listen to information, and seek clarification language used may be English or a community language Demonstrate reading competence if worker is using pamphlets or written information, to determine if an organisation or service is relevant to a particular group: information may be written in English or a community language Demonstrate writing skills if organisations require a written list of community facilities and resources: documentation that is required by the organisation reports and documentation may be required in English or a community language depending on the group (some organisations may require computer skills if documentation is electronically stored) Consistently: describe, with supportive evidence, the nature and structure of the designated community describe the structure of the designated community in terms of general concepts of social organisation and structures demonstrate a range of strategies for making contact with and linking people define own role as worker within the community use of available technology for record-keeping comply with work health and safety (WHS) requirements |