Essential skills (contd): Ability to: Complete essential legal documents accurately Consider and provide appropriate acknowledgement of 'First Australians' and/ or 'Welcome to Country' and any other persons or groups relevant to the place and provision of the ceremony Demonstrate language and literacy competence, including: literacy competence to satisfactorily fulfil the role of a celebrant including the ability to interpret legal requirements using appropriate ritual and symbols in ceremony language competence to provide clear information, listen to and understand the needs of clients and clarify ceremony instructions succinct and clear written expression, in a style that addresses its purpose and suits audience needs Demonstrate effective presentation skills, including: presenting materials for ceremony professionally controlling assembly of clients and guests with discretion projecting voice effectively before an audience demonstrating discretion in terms of any perceived or actual disruption during ceremony conducting ceremony with flow and continuity demonstrating respect and courtesy to clients, guests and other participants (i.e. photographer, musicians, translator) before, during and following the ceremony conveying an attitude of professionalism and compassion using effective problem solving skills to clarify any legal or other business issues arising Demonstrate management and administrative skills, including: using effective techniques for monitoring own service area including client satisfaction applying numeracy skills including satisfactory record-keeping providing honest and open information re fees and monies refundable and in what circumstances ensuring arrival at venue at agreed time Provide ceremony resources that are varied, presentable and well maintained Refer persons to appropriate authority for further information Research, develop and maintain a data base of appropriate poetry, prose, symbols, music, ceremony accessories, and other ceremony content for a range of ceremonies and clients Recognise and act upon opportunities to enhance sustainability Use celebrant support services such as Attorney-General's Department, state and territory registries of births, deaths and marriages, celebrant associations or religious affiliations as appropriate Use verbal and non-verbal skills to initiate and sustain participant engagement Work with culturally diverse people in a 'celebrancy' context and demonstrate understanding of the role of various kinds of ceremony such as marriage or funeral ceremonies, in different cultural contexts |