Assessor Resource

CHCCH424B
Manage leasehold properties

Assessment tool

Version 1.0
Issue Date: April 2024


This unit may be applied in the social housing context of community services work

This unit describes the knowledge and skills required to identify, acquire and manage properties head-leased from the private rental market

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not Applicable

Employability Skills

This unit contains Employability Skills



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Assessment of this unit will usually be conducted as part of work assignment involving negotiating with landlords/agent in the head-leasing of property

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to an appropriate workplace where assessment can be conducted or simulation of realistic workplace setting for assessment

Method of assessment may include:

Observation

Written assessment

Case studies

Evidence of materials developed in the workplace

Questioning

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include:

Local property knowledge

Residential Tenancy legislation and principles of property management

Research and needs analysis

Essential skills:

It is critical that the candidate demonstrate the ability to:

Demonstrate understanding of head tenancy agreements

Communicate effectively with landlords/agents

Implement Residential Tenancy legislation

Maintain record-keeping of property management details

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Work within budgets

Demonstrate the application of skills in:

record-keeping

written and verbal communication

negotiation

liaison

promotion of the organisation

property inspection and reporting

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Needs of the organisation may include but are not limited to:

Special needs of tenants

Appropriate or minimum property standards

Location of properties

Length of tenure of properties

Priorities according to budgetary considerations

Market availability

Stakeholders could include but are not limited to:

Property owners

Real estate agents

Tenants

Applicants

Government departments

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Develop leasehold property acquisition strategy in accordance with organisation's needs analysis 
Undertake research on market conditions to ensure strategy is achievable 
Plan strategy to meet tenancy mix and income stream projections and property portfolio projections 
Promote the organisation to landlords/agents to ensure an understanding of the principles of social housing, the organisation's goals and objectives 
Inspect property for appropriateness and assessment against organisations budgetary requirements 
Prepare head tenancy agreements with landlord 
Build and maintain relationships with the landlord/ agent 
Prepare and complete tenancy documentation in accordance with relevant legislation and organisation's policies and procedures 
Keep appropriate records 
Identify rights and responsibilities of tenant and landlord in property maintenance issues and apply in accordance with organisation policies and procedures 
Discuss and resolve relevant insurance issues with landlord 
Carry out property inspections on a regular basis 
Negotiate end of tenancy issues with landlord/ agent in accordance with relevant legislation and organisation policy and procedures 
Prepare relevant reports and provide to appropriate parties 

Forms

Assessment Cover Sheet

CHCCH424B - Manage leasehold properties
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CHCCH424B - Manage leasehold properties

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: