Assessor Resource

CHCCH518B
Manage property maintenance planning

Assessment tool

Version 1.0
Issue Date: March 2024


This unit may be applied in the social housing context of community services work

This unit describes the knowledge and skills required for the development of plans and strategies for maintenance of property assets

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not Applicable


Employability Skills

This unit contains Employability Skills




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Assessment of competency may be made through practical demonstration in the work environment or in a relevant simulated work environment

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to

a work environment or relevant simulated work environment where assessment can take place

Method of assessment:

In cases where the learner does not have the opportunity to cover all relevant aspects of this unit in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios

Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

Building practices in relevant property types

Building services and operation methods and practices

Client needs and preferences for different property types

Industry performance benchmarks

Maintenance procedures, including vendor specifications

Monitoring and evaluation systems

Relevant occupational health and safety requirements

Relevant property and services legislation

Standards for building equipment operation

Understanding of the social housing context

Essential skills:

It is critical that the candidate demonstrate the ability to:

Conduct a performance review study on a series of assets

Prepare a maintenance plan/strategy under normal industry operating

Undertake condition establishment and maintain an asset register

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Develop strategies and options based on information

Demonstrate the application of skills in:

financial planning

planning and scheduling

suitable computer application skills

information analysis

risk management

Take into account, use and promote opportunities to address waste minimisation, environmental responsibility and sustainable practice issues

Undertake decision-making against fixed and variable criteria

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

This unit is relevant to activity within the following social housing sectors:

Affordable housing

Community housing property portfolio

Cooperative housing

Private properties headleased to community housing

Properties managed by churches

Properties managed by public and community housing with support agreements

Public housing assets

Short term and medium term crisis leasehold and capital properties

This unit applies to property found in urban, semi urban and non urban environments

Maintenance strategy and asset maintenance plans may include life cycle maintenance of :

Air conditioning

Electrical

Emergency lighting

Fire lighting

Floor coverings

Kitchen

Laundry

Painting

Pests

Plumbing

Sanitary disposal

Security systems

Vertical movement

Waste disposal

Water heater

Weather proofing

Window screens

Relevant parties may include:

Community housing boards

Community housing managers

Institutions

Owner occupiers

Private Funds providers

Public housing

Real estate agents

Social housing tenants

Specialised areas may include:

Machinery specific maintenance requirements

Sources of maintenance support

Asset register may include:

Age of property

Condition of internal and external property assets

Construction type

Data on all properties the provider has maintenance responsibilities for

Geographic location

Asset register may be:

Computerised

Manual

Asset performance criteria may include:

Age

Condition assessment

Cost

Depreciation

Downtime

Emergency operation and backup

Functionality

Life span

Maintenance requirements and cost

Replacement

Safety

Security

Service levels

Industry benchmarks can be:

Community housing national standards

Government statistics

Industry reports and indices

Public housing asset standards

Published analytical reports

Published and reliable information from industry operators or other interested parties

Social housing performance registration systems

Appropriate sources may include:

Industry experience

Local operating data

Manufacturers' documentation

Previous asset performance

Methods of maintenance may include:

External private contractors

In-house employee services

Lease contractual obligations

Outsourcing through external contracts with arms length organisations

Schedules may be prepared for:

Daily

Weekly

Monthly or annual timeframes

Client may include:

Builder

Building inspector

Owner

Property agent

Real estate agent

Tenant

Relevant legislation (Federal, State and Local) and industry codes of practice cover areas including:

Australian Standards for construction

Building code of Australia

Construction

Contracts

Environment

Financial transactions

Land use

Native title

Property Council of Australia Codes of Practice

Safety

Taxation

The market sector

Utilities use (water, gas, electricity)

Zoning

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Apply understanding of asset maintenance in terms of strategic asset management 
Apply understanding of the role of asset management in the wider context of social housing 
Identify an appropriate model for asset management which is customer focused and flexible to meet changing customer expectations and external influences 
Apply legislative and regulatory requirements for preparing an asset maintenance plan based on key principles of asset maintenance planning 
Identify appropriate human and IT resources to develop and document the asset management plan 
Assess property condition according to relevant standards 
Cost services accurately and ratify operational budgets with relevant parties 
Establish planning and operating systems that enable regular monitoring of performance 
Identify appropriate strategic and financial reporting and risk management processes 
Identify industry benchmarks that prescribe expected performance of assets in varying conditions 
Identify specifications, conditions and manufacturers' requirements for asset maintenance and operation 
Establish user, contractual and legislative requirements for asset performance 
Identify criteria for establishing an asset register that meet client and legislative requirements 
Adopt cost effective procedures or methods for the collection and assessment of asset data 
Ensure data collected on assets is quantifiable in terms of selected criteria 
Maintain asset register with accurate and up to date information 
Produce accurate reports of asset characteristics relevant to use in the maintenance strategy 
Clearly identify operational and maintenance requirements to achieve identified asset performance in accordance with operational plans 
Ensure maintenance requirements specify priorities, conditions, method of maintenance and/or performance requirements 
Schedule work allocations to maximise productivity and meet client expectations 
Plan service activities to minimise backtracking, travel time and staff downtime in accordance with relevantlegislation and company policy 
Take into account in work allocation, specific skills, preferences and capacities of staff and licences relevant to the work being performed 
Enable achievement of required business targets over defined period through scheduling 
Schedule emergency and urgent work requirements for priority attention 
Record changes and reasons for variations to schedule to enable adjustment of future work requirements 
Minimise disruption to achievement of business targets by adjustments 
Advise clients in advance of rescheduled work 
Determine and maintain methods and procedures for review of the asset management plan 
Ensure data on asset performance has integrity, appropriate accuracy and is recorded at time of inspection 
Undertake periodic review to meet client and legislative expectations for compliance and data integrity 
Rectify variations to condition and performance of assets to ensure property performance is not at risk 

Forms

Assessment Cover Sheet

CHCCH518B - Manage property maintenance planning
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

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Result: Competent Not yet competent

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Assessor name:

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Assessment Record Sheet

CHCCH518B - Manage property maintenance planning

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

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Signature:

Date:

Student signature:

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