Essential knowledge: The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role These include knowledge of: Understanding reactions of children experiencing re victimisation and who are affected by trauma Awareness and understanding of the implications of confidentiality policy and procedures and necessary limitations of confidentiality in cases of harm or abuse Awareness of occupational health and safety (OHS) policy and procedures in the context of changeover Relevant legislation that impacts on the provision of changeover and facilitated contact including, Child Protection Legislation, Family Law Act, Domestic and Family Violence Laws within the jurisdiction of the service provision Factors affecting family dynamics and particularly children, with incidents or history of high levels of parental conflict, violence, abuse or mental health concerns Understanding the impact of high conflict in post separation involving children Emergency response procedures in situations of critical incidents eventuating from a breakdown in the changeover process Understand child developmental norms at different ages and stages Recognise how the observer role influences interaction and behaviour of others Boundary expectations of the worker in the role of facilitating changeover or contact Awareness of family systems and how this is relevant to the role of contact worker in the changeover and contact process Working knowledge of separation anxiety and attachment theory, child development, loss and grief issues and family violence and how this is relevant to the role of contact worker in the changeover and contact process, particularly observing child's emotional reaction and interactions with carers/parents Awareness of case work practices and how to contribute to these process through documentation and consultation with senior staff or supervisors Local support services available to clients needing external information, support or interventions |