• CHCCSL501A - Work within a structured counselling framework

Assessor Resource

CHCCSL501A
Work within a structured counselling framework

Assessment tool

Version 1.0
Issue Date: March 2024


The basic counselling skills described in this unit are intended for application in the context of delivering a range of community services

Assessment may require additional knowledge specific to a particular community services or health sector

This unit describes the knowledge and skills required to work within the agency's agreed counselling model

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not Applicable


Employability Skills

This unit contains Employability Skills




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit of competency will be assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions

Evidence of competency in this unit will need to be assessed over a period of time in order to gather evidence of performance

This will include contexts applicable to the work environment, such as actual or simulated workplace situations involving a combination of direct, indirect and supplementary forms of evidence

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be delivered and assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resource requirements for assessment include access to an appropriate workplace or an environment capable of accurately simulating the workplace for assessment purposes

Method of assessment:

For valid and reliable assessment of this unit, competency should be demonstrated in a range of situations which must include observation of performance in an actual workplace or in a setting that realistically simulates work conditions:

observation should include key aspects described in elements, performance criteria and relevant aspects of the Range Statement of the unit

where face-to-face observation is not possible, video recordings may be provided

In addition assessment methods may include

written questioning

role play

supervised/guided discussion

candidate's critique of their 'performance' to demonstrate cognitive understanding of theory


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

Background knowledge of the counselling process, including:

purpose of counselling

how counselling has evolved as a helping relationship

place of counselling within the helping services

scope of counselling relationship, including professional limitations

Ethical responsibilities in providing counselling

Rights of clients involved in counselling

Counselling context, process and goals

Knowledge of theories supporting counselling process

Human life stage development

Essential skills:

It is critical that the candidate demonstrate the ability to:

Work within the counselling framework

Manage own values so they do not impede effective work and managing the stress of the work

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Develop empathy and rapport

Demonstrate application of skills in:

active listening

respectful responding

well timed challenging

attention to counselling relationship

contracting appropriate to context

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Nature of the counselling service:

Context and resources of agency

Preferred counselling model/s of agency

Counselling methods:

Are according to agency policy and procedures

Client issues requiring referral may include, but are not limited to:

Indicators relating to potential:

Child protection issues

Suicide prevention/intervention

Domestic and family violence

Mental health issues

Alcohol and other drugs issues

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Use initial session to gather information as a foundation for counselling process 
Follow a structured approach to counselling work based on client needs and expectations 
Explain counselling process to clarify client's understanding and expectation 
Enable clients to understand the nature of the counselling service on offer 
Clarify, confirm or modify clients' expectations of the counselling service 
Identify any anxieties about the counselling process and explore with clients 
Acknowledge and respect clients' immediate concerns 
Clarify both expectations and commitment to the counselling relationship and confirm with clients 
Identify indicators of client issues requiring referral and report or refer appropriately, in line with organisation requirements 
Develop a plan for counselling and contract with client as required to address disclosure and organisation/service requirements 
Ensure own level of skill and knowledge of counselling methods and resources are appropriate to meet client needs 
Explore alternatives to the proposed relationship with clients where appropriate 
Affirm significance of what the client says 
Promote clients' understanding of what they have a right to expect from the service 

Forms

Assessment Cover Sheet

CHCCSL501A - Work within a structured counselling framework
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCCSL501A - Work within a structured counselling framework

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: