Assessor Resource

CHCFCS001
Facilitate the family counselling process

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to determine and apply appropriate therapeutic approaches through the application of the counselling process.

This unit applies to family relationship counsellors who operate with significant autonomy in therapeutic professional service roles in the community sector. The activity is self-directed.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand Standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assess presenting problems and problematic family relationships

1.1 Identify the problems from each person’s perspective and understand the significance each person gives to them

1.2 Identify family relationship patterns and themes and articulate these accurately and empathically

1.3 Assess onset of presenting problems and relationship difficulties

1.4 Identify individual behaviours and communication transactions that contribute to conflict

1.5 Develop theoretically sound hypotheses to explain the presenting problems

1.6 Identify situations beyond scope of own practice and make referrals

2. Develop counselling agenda and case plan

2.1 Determine the counselling approach best suited to client needs

2.2 Work with the client to develop and document a case plan that articulates the proposed interventions to reach agreed objectives

2.3 Develop systemic interventions that help clients and their relational systems

2.4 Complete case documentation according to practice setting policies, professional standards and legislative obligations

3. Implement counselling interventions

3.1 Use hypotheses to generate relevant questions

3.2 Build positive respectful working alliances with and between presenting family members

3.3 Monitor the strength of alliances within the family group and use established strategies for repairing strained alliances

3.4 Track positive and negative behavioural sequences within the family dynamic to increase family members’ understanding and control of interactions

3.5 Explore behaviours, meaning and relationships using circular questioning to develop shared understanding

3.6 Devise behavioural change strategies acceptable to family members

3.7 Monitor client motivation and use motivational interviewing techniques to increase motivation for change

4. Review and adapt interventions

4.1 Monitor interventions for cultural and contextual relevance, and congruence with counselling goals

4.2 Maintain awareness of own values and personal issues, prejudices and attitudes and behaviour for their potential influence on counselling practice

4.3 Regularly assess the effectiveness of interventions using peer support processes and reflection and use learnings to inform future practice

4.4 Make appropriate referrals of clients that one cannot work with appropriately or effectively

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

performed the activities outlined in the performance criteria of this unit during a period of at least 50 hours of client work in a family counselling service

worked collaboratively with clients and provided counselling to at least 3 different family groups, including all of the following:

couples

family counselling

children/young people

used specialised counselling communication skills

used theory and process of counselling and case work consistent with legal and ethical requirements to:

assess presenting issues

develop goals

develop and document counselling agenda/case plan

monitor and adapt interventions.

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations for family counselling work, and how these are applied in organisations and individual practice:

children in the workplace

codes of conduct

discrimination

duty of care

ethical dilemmas in practice, and processes for ethical decision-making

mandatory reporting

practitioner client boundaries and implications of unequal balance of power

privacy, confidentiality and disclosure, including limitations

records management

work role boundaries – responsibilities and limitations of interventions

work health and safety, including:

stress management

supervision requirements

traditional non-western and modern western approaches to family life

features and prevalence of common and contemporary issues facing Australian families, including:

alcohol and other drugs issues

domestic violence

financial constraints

problem gambling

mental health issues

technology and communication

impact of issues on different family members, including impacts of:

separation and divorce on men and women, children and young people and on parenting,

conflict, particularly high level and/or ongoing conflict on children and adolescents

sources of current scientific and professional literature in the area of family counselling practice

key components of modern systems theory, solution focused and behavioural approaches as applied to work with families including their limitations and contraindications for use

key components of one other approach to family work

specialised counselling and communication techniques

key aspects of attachment theory as it applies to family relationships, interactions with the client, their family, significant others and carers

models of change in counselling practice

how gender and differences in power and resources affect family dynamics

balancing the rights and needs of parents and children

what constitutes a clear counselling contract with measurable behavioural goals and how to develop one

role of counsellor in relation to domestic and family violence, including:

indicators and effects of violence, abuse intimidation and control in families

safety planning for families where there is ongoing violence or abuse

referral protocols

type and scope of referral options and pathways to support clients seeking interventions and supports beyond or in conjunction with counselling

effects of one’s own values, belief , family background and gendered experience on own counselling.

Skills must have been demonstrated in the workplace with the addition of simulations and scenarios where the full range of contexts and situations have not been provided in the workplace. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including:

client information

current scientific and professional literature in the area of family counselling practice

modelling of industry operating conditions, including:

scenarios that involve complex interactions with real clients.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Assess presenting problems and problematic family relationships

1.1 Identify the problems from each person’s perspective and understand the significance each person gives to them

1.2 Identify family relationship patterns and themes and articulate these accurately and empathically

1.3 Assess onset of presenting problems and relationship difficulties

1.4 Identify individual behaviours and communication transactions that contribute to conflict

1.5 Develop theoretically sound hypotheses to explain the presenting problems

1.6 Identify situations beyond scope of own practice and make referrals

2. Develop counselling agenda and case plan

2.1 Determine the counselling approach best suited to client needs

2.2 Work with the client to develop and document a case plan that articulates the proposed interventions to reach agreed objectives

2.3 Develop systemic interventions that help clients and their relational systems

2.4 Complete case documentation according to practice setting policies, professional standards and legislative obligations

3. Implement counselling interventions

3.1 Use hypotheses to generate relevant questions

3.2 Build positive respectful working alliances with and between presenting family members

3.3 Monitor the strength of alliances within the family group and use established strategies for repairing strained alliances

3.4 Track positive and negative behavioural sequences within the family dynamic to increase family members’ understanding and control of interactions

3.5 Explore behaviours, meaning and relationships using circular questioning to develop shared understanding

3.6 Devise behavioural change strategies acceptable to family members

3.7 Monitor client motivation and use motivational interviewing techniques to increase motivation for change

4. Review and adapt interventions

4.1 Monitor interventions for cultural and contextual relevance, and congruence with counselling goals

4.2 Maintain awareness of own values and personal issues, prejudices and attitudes and behaviour for their potential influence on counselling practice

4.3 Regularly assess the effectiveness of interventions using peer support processes and reflection and use learnings to inform future practice

4.4 Make appropriate referrals of clients that one cannot work with appropriately or effectively

The candidate must show evidence of the ability to complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the job role. There must be evidence that the candidate has:

performed the activities outlined in the performance criteria of this unit during a period of at least 50 hours of client work in a family counselling service

worked collaboratively with clients and provided counselling to at least 3 different family groups, including all of the following:

couples

family counselling

children/young people

used specialised counselling communication skills

used theory and process of counselling and case work consistent with legal and ethical requirements to:

assess presenting issues

develop goals

develop and document counselling agenda/case plan

monitor and adapt interventions.

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the context of the work role. This includes knowledge of:

legal and ethical considerations for family counselling work, and how these are applied in organisations and individual practice:

children in the workplace

codes of conduct

discrimination

duty of care

ethical dilemmas in practice, and processes for ethical decision-making

mandatory reporting

practitioner client boundaries and implications of unequal balance of power

privacy, confidentiality and disclosure, including limitations

records management

work role boundaries – responsibilities and limitations of interventions

work health and safety, including:

stress management

supervision requirements

traditional non-western and modern western approaches to family life

features and prevalence of common and contemporary issues facing Australian families, including:

alcohol and other drugs issues

domestic violence

financial constraints

problem gambling

mental health issues

technology and communication

impact of issues on different family members, including impacts of:

separation and divorce on men and women, children and young people and on parenting,

conflict, particularly high level and/or ongoing conflict on children and adolescents

sources of current scientific and professional literature in the area of family counselling practice

key components of modern systems theory, solution focused and behavioural approaches as applied to work with families including their limitations and contraindications for use

key components of one other approach to family work

specialised counselling and communication techniques

key aspects of attachment theory as it applies to family relationships, interactions with the client, their family, significant others and carers

models of change in counselling practice

how gender and differences in power and resources affect family dynamics

balancing the rights and needs of parents and children

what constitutes a clear counselling contract with measurable behavioural goals and how to develop one

role of counsellor in relation to domestic and family violence, including:

indicators and effects of violence, abuse intimidation and control in families

safety planning for families where there is ongoing violence or abuse

referral protocols

type and scope of referral options and pathways to support clients seeking interventions and supports beyond or in conjunction with counselling

effects of one’s own values, belief , family background and gendered experience on own counselling.

Skills must have been demonstrated in the workplace with the addition of simulations and scenarios where the full range of contexts and situations have not been provided in the workplace. The following conditions must be met for this unit:

use of suitable facilities, equipment and resources, including:

client information

current scientific and professional literature in the area of family counselling practice

modelling of industry operating conditions, including:

scenarios that involve complex interactions with real clients.

Assessors must satisfy the Standards for Registered Training Organisations (RTOs) 2015/AQTF mandatory competency requirements for assessors.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Identify the problems from each person’s perspective and understand the significance each person gives to them 
Identify family relationship patterns and themes and articulate these accurately and empathically 
Assess onset of presenting problems and relationship difficulties 
Identify individual behaviours and communication transactions that contribute to conflict 
Develop theoretically sound hypotheses to explain the presenting problems 
Identify situations beyond scope of own practice and make referrals 
Determine the counselling approach best suited to client needs 
Work with the client to develop and document a case plan that articulates the proposed interventions to reach agreed objectives 
Develop systemic interventions that help clients and their relational systems 
Complete case documentation according to practice setting policies, professional standards and legislative obligations 
Use hypotheses to generate relevant questions 
Build positive respectful working alliances with and between presenting family members 
Monitor the strength of alliances within the family group and use established strategies for repairing strained alliances 
Track positive and negative behavioural sequences within the family dynamic to increase family members’ understanding and control of interactions 
Explore behaviours, meaning and relationships using circular questioning to develop shared understanding 
Devise behavioural change strategies acceptable to family members 
Monitor client motivation and use motivational interviewing techniques to increase motivation for change 
Monitor interventions for cultural and contextual relevance, and congruence with counselling goals 
Maintain awareness of own values and personal issues, prejudices and attitudes and behaviour for their potential influence on counselling practice 
Regularly assess the effectiveness of interventions using peer support processes and reflection and use learnings to inform future practice 
Make appropriate referrals of clients that one cannot work with appropriately or effectively 

Forms

Assessment Cover Sheet

CHCFCS001 - Facilitate the family counselling process
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

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Assessment Record Sheet

CHCFCS001 - Facilitate the family counselling process

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

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