Assessor Resource

CHCGMB502A
Assess the needs of clients with problem gambling issues

Assessment tool

Version 1.0
Issue Date: March 2024


This unit applies to workers in a range of community service sectors who may work with clients with problem gambling issues

This unit describes the knowledge and skills required to assess client needs for delivery of problem gambling counselling services

It includes providing an ongoing comprehensive assessment of clients gambling issues and other needs, developing case plans based on the assessment and referring clients to other services as required

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not Applicable


Employability Skills

This unit contains Employability Skills




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria, Required Skills and Knowledge, the Range Statement and the Assessment Guidelines for this Training Package.

Critical aspects for assessment and evidence required to demonstrate this unit of competency:

The individual being assessed must provide evidence of specified essential knowledge as well as skills

This unit will be most appropriately assessed in the workplace or in a simulated workplace and under the normal range of workplace conditions

It is recommended that assessment or information for assessment will be conducted or gathered over a period of time and cover the normal range of workplace situations and settings

Access and equity considerations:

All workers in community services should be aware of access, equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities, workers should be aware of cultural, historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues, in particular relating to factors impacting on Aboriginal and/or Torres Strait Islander clients and communities

Context of and specific resources for assessment:

This unit can be assessed independently, however holistic assessment practice with other community services units of competency is encouraged

Resources required for assessment include access to an appropriate workplace or simulation of realistic workplace setting where assessment can take place

Method of assessment:

In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on 'What if?' scenarios

Assessment of this unit of competence will usually include observation of processes and procedures, oral and/or written questioning on Essential knowledge and skills and consideration of required attitudes

Where performance is not directly observed and/or is required to be demonstrated over a 'period of time' and/or in a 'number of locations', any evidence should be authenticated by colleagues, supervisors, clients or other appropriate persons


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This describes the essential skills and knowledge and their level required for this unit.

Essential knowledge:

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include knowledge of:

Critical review of assessment screens

Legal requirements and organisation policies on reporting and confidentiality

Responsible gambling e.g. self exclusion

Rights and responsibilities of clients and counsellors

Graduated risks of some forms of gambling

Range of issues to be covered in an assessment

Context of assessment within the counselling process

Understanding of the stages of problem gambling

Formation of a case plan

Ongoing review

Informed consent

Crisis intervention

Referral agencies

Goal setting

Stressors e.g. legal and financial

Relevant legislation

Cultural issues

Range and use of relevant screens

Motivational interviewing

Essential skills:

It is critical that the candidate demonstrate the ability to:

Undertake appropriate assessment of clients

Build a therapeutic relationship

Explore the problem and identify issues

Use assessment information to develop goals, case plan and referral options

Implement assessment throughout the counselling process

In addition, the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit, manage the task and manage contingencies in the context of the identified work role

These include the ability to:

Interpret assessment data

Use assessment information to inform the treatment process

Evaluate and review assessment and assessment processes

Identify support structures

Develop contingency plans

Assess own capacity (as counsellor) to work with clients range of issues or refer on to other relevant service providers

Document work with clients according to organisation policy and procedures

Demonstrate effective application of skills in:

negotiation

building strong relationships

documentation and record-keeping

suicide risk assessment

Undertake self care e.g. participation in clinical supervision

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Assessment may take place:

Face-to-face

By telephone

By other media, such as internet

Clients may include:

People who gamble (particularly those who engage in harmful levels of gambling)

Significant others, including partners, families and care givers, friends and peers

Basis for further work may include:

Contracting with the client

Informed consent:

Includes:

Consent to collect, store, use and access information

Consent to begin the process of therapy

Consent to service provision

Understanding of limitations of confidentiality

Is collected in writing if possible - it may include:

Individual or service consent / agreement forms to be completed

Take client information and gambling historyrefers to collection of relevant information, including:

Name, age, gender, other demographics, etc

Gambling history

Social and legal history

Employment history

Family history (e.g. genograms)

Mental health issues

Drug and alcohol issues

Previous history of treatment

Lapse and relapse

Supports and networks

Medical history

Agency ability to cater for client needs

Financial status

Current presentation including psychosocial stressors

Strengths (client and others)

Other relevant related issues affecting client/s

Understandings, beliefs, thoughts and values about gambling

Literacy, language and intellectual capacity

Child protection

Personal and other safety issues

Current status of the client includes:

Current or baseline levels of gambling behaviour

Determining readiness to change

Physical, emotional, financial, legal and psychosocial state and immediate needs in these areas

Gambling and other issues in the family

Level of risk of self-harm behaviours and/or harm to others

Other issues

Structured assessment screens may include:

South Oaks Gambling Screens

Canadian Problem Gambling Index

Structured Clinical Interview for Problem gambling (SCIP)

G-MAP

GA 20 questions

Victorian Gambling Screen (VGS)

Diagnostic and Statistical Manual IV (DSM-IV)

Victorian Family and Relationships Gambling Questionnaire

Time and money assessment - timeline - diary

Componential - global assessment

CIDI

DAS21

Clinical interviews

Other current validated screens

Indicators of other issues may include:

Indicators of other stressors, such as:

Housing

Employment

Financial

Legal

Relationship

Options for addressing the range of client needs may include:

Referral to other services

Community intervention

Case management

Taking holistic approach to counselling which addresses the range of issues client needs to address

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Gather information with client to identify reasons for seeking help 
Gather other relevant information with clients to assist in establishing a basis for further work 
Explain client's rights and seek informed consent 
Apply organisation criteria to determine entry to or exclusion from services 
Inform client of applicable parameters of confidentiality, privacy and relevant policy and procedures 
Take client information and gambling history in accordance with organisation policy and procedures 
Assess extent and impact of gambling using information obtained from client and/or from structured assessment screens 
Consider primary problems other than gambling and identified co-morbidities and refer appropriately or implement treatment 
Explore a range of options for addressing client needs and integrate into planning 
Identify and prioritise goals with client and negotiate and agree objectives and processes 
Negotiate and specify case plans 
Define roles, responsibilities and accountabilities of clients, counsellors and other service providers 
Integrate cultural considerations into goal setting and negotiation 
Negotiate communication protocols, ongoing review and evaluation systems 
Document case plans and ongoing case notes according to organisation guidelines 
Demonstrate awareness of organisation and personal limitations 
Provide referrals as appropriate to address client's other needs 
Discuss range of referral options and their suitability with the client 
Offer client support to make contact with other services 
Provide follow up in accordance with organisation policies and available resources 

Forms

Assessment Cover Sheet

CHCGMB502A - Assess the needs of clients with problem gambling issues
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCGMB502A - Assess the needs of clients with problem gambling issues

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: