Assessor Resource

CHCHCS001
Provide home and community support services

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the skills and knowledge required to work in a home support environment and community settings with individuals, family members, staff, visitors, suppliers and others to meet established work requirements.

This unit applies to workers in a community services context. Work performed requires some discretion and judgement and is carried out under regular direct or indirect supervision.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine requirements of individual plan

1.1 Read and interpret individual plan, goals and confirm required equipment, processes and aids

1.2 Confirm purpose and time of visit with the relevant person

1.3 Prepare equipment, resources and/or documents required for the purpose of the visit and contingencies

2. Establish relationship in the home

2.1 Follow organisation’s procedures to assure the person of your identity before entering the house

2.2 Communicate with the person to provide information, clarify purpose of visit and confirm the person’s consent

2.3 Provide opportunity for the person to identify and express any issues or concerns in relation to the visit and/or associated matters

2.4 Engage appropriately with others in the place of residence in accordance with organisation policies

2.5 Check for hazards to own and others’ health and safety and implement controls to manage risk

3. Operate respectfully in the home

3.1 Negotiate how to best implement the individual plan to suit the person within organisation procedures and respecting that the work setting is the person’s home and personal space

3.2 Comply with duty of care requirements of role in relation to the person and any other people

3.3 Demonstrate respect and sensitivity toward the person and their place of residence

3.4 Deal with ethical dilemmas, behaviours of concern, possible abuse and/or neglect in accordance with relevant policies and procedures

3.5 Maintain confidentiality in accordance with legislation and organisation policy and procedures

4. Complete reporting and documentation

4.1 Comply with the organisation’s reporting requirements, including reporting observations to supervisor

4.2 Complete and maintain documentation according to organisation policy and protocols and using technology required in the workplace

4.3 Ensure any arrangements for follow up visits are recorded and implemented


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Determine requirements of individual plan

1.1 Read and interpret individual plan, goals and confirm required equipment, processes and aids

1.2 Confirm purpose and time of visit with the relevant person

1.3 Prepare equipment, resources and/or documents required for the purpose of the visit and contingencies

2. Establish relationship in the home

2.1 Follow organisation’s procedures to assure the person of your identity before entering the house

2.2 Communicate with the person to provide information, clarify purpose of visit and confirm the person’s consent

2.3 Provide opportunity for the person to identify and express any issues or concerns in relation to the visit and/or associated matters

2.4 Engage appropriately with others in the place of residence in accordance with organisation policies

2.5 Check for hazards to own and others’ health and safety and implement controls to manage risk

3. Operate respectfully in the home

3.1 Negotiate how to best implement the individual plan to suit the person within organisation procedures and respecting that the work setting is the person’s home and personal space

3.2 Comply with duty of care requirements of role in relation to the person and any other people

3.3 Demonstrate respect and sensitivity toward the person and their place of residence

3.4 Deal with ethical dilemmas, behaviours of concern, possible abuse and/or neglect in accordance with relevant policies and procedures

3.5 Maintain confidentiality in accordance with legislation and organisation policy and procedures

4. Complete reporting and documentation

4.1 Comply with the organisation’s reporting requirements, including reporting observations to supervisor

4.2 Complete and maintain documentation according to organisation policy and protocols and using technology required in the workplace

4.3 Ensure any arrangements for follow up visits are recorded and implemented

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Read and interpret individual plan, goals and confirm required equipment, processes and aids 
Confirm purpose and time of visit with the relevant person 
Prepare equipment, resources and/or documents required for the purpose of the visit and contingencies 
Follow organisation’s procedures to assure the person of your identity before entering the house 
Communicate with the person to provide information, clarify purpose of visit and confirm the person’s consent 
Provide opportunity for the person to identify and express any issues or concerns in relation to the visit and/or associated matters 
Engage appropriately with others in the place of residence in accordance with organisation policies 
Check for hazards to own and others’ health and safety and implement controls to manage risk 
Negotiate how to best implement the individual plan to suit the person within organisation procedures and respecting that the work setting is the person’s home and personal space 
Comply with duty of care requirements of role in relation to the person and any other people 
Demonstrate respect and sensitivity toward the person and their place of residence 
Deal with ethical dilemmas, behaviours of concern, possible abuse and/or neglect in accordance with relevant policies and procedures 
Maintain confidentiality in accordance with legislation and organisation policy and procedures 
Comply with the organisation’s reporting requirements, including reporting observations to supervisor 
Complete and maintain documentation according to organisation policy and protocols and using technology required in the workplace 
Ensure any arrangements for follow up visits are recorded and implemented 

Forms

Assessment Cover Sheet

CHCHCS001 - Provide home and community support services
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCHCS001 - Provide home and community support services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: