Assessor Resource

CHCMGT002
Manage partnership agreements with service providers

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to establish and monitor formal agreements and partnerships with specialist support providers to meet client needs.

This unit applies to a range of leadership roles in health and community services workplaces.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria specify the performance needed to demonstrate achievement of the element

1. Investigate partnership opportunities

1.1 Determine partnership requirements according to organisation needs analysis and strategic directions

1.2 Gather, research and analyse information on potential partners

1.3 Build relationships and rapport with potential partners

2. Negotiate partnership agreement terms and conditions

2.1 Maintain partnership focus and protect client’s interests throughout discussions and negotiations

2.2 Clearly define roles and responsibilities of each party, including level and type of service provision

2.3 Identify and address confidentiality and privacy issues

2.4 Determine communication, dispute resolution, meeting, decision making and reporting processes

2.5 Formalise and sign partnership agreement

3. Implement partnership agreement

3.1 Schedule and contribute to regular meetings with partners in accordance with role

3.2 Consult clients at all stages of implementation and ensure rights are upheld

3.3 Implement dispute resolution processes if required

3.4 Ensure all reporting requirements are met in accordance with organisation procedures and partnership agreement

4. Evaluate partnership agreements

4.1 Develop criteria for evaluation of partnership

4.2 Collect and include stakeholder feedback in the evaluation process

4.3 Measure performance against agreed criteria

4.4 Amend partnership agreements and re-negotiate with partner organisation where appropriate

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria specify the performance needed to demonstrate achievement of the element

1. Investigate partnership opportunities

1.1 Determine partnership requirements according to organisation needs analysis and strategic directions

1.2 Gather, research and analyse information on potential partners

1.3 Build relationships and rapport with potential partners

2. Negotiate partnership agreement terms and conditions

2.1 Maintain partnership focus and protect client’s interests throughout discussions and negotiations

2.2 Clearly define roles and responsibilities of each party, including level and type of service provision

2.3 Identify and address confidentiality and privacy issues

2.4 Determine communication, dispute resolution, meeting, decision making and reporting processes

2.5 Formalise and sign partnership agreement

3. Implement partnership agreement

3.1 Schedule and contribute to regular meetings with partners in accordance with role

3.2 Consult clients at all stages of implementation and ensure rights are upheld

3.3 Implement dispute resolution processes if required

3.4 Ensure all reporting requirements are met in accordance with organisation procedures and partnership agreement

4. Evaluate partnership agreements

4.1 Develop criteria for evaluation of partnership

4.2 Collect and include stakeholder feedback in the evaluation process

4.3 Measure performance against agreed criteria

4.4 Amend partnership agreements and re-negotiate with partner organisation where appropriate

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
 
Determine partnership requirements according to organisation needs analysis and strategic directions 
Gather, research and analyse information on potential partners 
Build relationships and rapport with potential partners 
Maintain partnership focus and protect client’s interests throughout discussions and negotiations 
Clearly define roles and responsibilities of each party, including level and type of service provision 
Identify and address confidentiality and privacy issues 
Determine communication, dispute resolution, meeting, decision making and reporting processes 
Formalise and sign partnership agreement 
Schedule and contribute to regular meetings with partners in accordance with role 
Consult clients at all stages of implementation and ensure rights are upheld 
Implement dispute resolution processes if required 
Ensure all reporting requirements are met in accordance with organisation procedures and partnership agreement 
Develop criteria for evaluation of partnership 
Collect and include stakeholder feedback in the evaluation process 
Measure performance against agreed criteria 
Amend partnership agreements and re-negotiate with partner organisation where appropriate 

Forms

Assessment Cover Sheet

CHCMGT002 - Manage partnership agreements with service providers
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CHCMGT002 - Manage partnership agreements with service providers

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: