Assessor Resource

CHCMHS004
Work collaboratively with the care network and other services

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills knowledge required to work collaboratively with the care network and other potential services for a person with mental illness. This work provides a recovery oriented practice approach, involving a variety of health and community service professionals working collaboratively with the person and their care network.

This unit applies to work with people living with mental illness in a range of community services work contexts.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standard and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify and build resilience and capacity in the person’s care network and community of choice

1.1 Work collaboratively to identify the scope and membership of the person’s care network and their community of choice

1.2 Work with the person with mental illness to clarify the roles and importance of members of the care network and determine their potential to positively impact the life of the person

1.3 Work collaboratively with the person to identify the potential to expand or strengthen the care network, or increase their participation in their community of choice

1.4 Provide support, information or other actions to assist the person to uphold their rights, build resilience and capacity in their network, as required

2. Develop and maintain effective working relationships with other services and programs

2.1 Establish networks and local contacts to maximise availability of service options so a person’s needs can be holistically met

2.2 Gather and review information about local services to identify benefits and limitations of available service options and their possible contribution to the recovery process

2.3 Clarify scope of collaborative approaches and work within individual, team and multi-disciplinary work roles and structures

2.4 Establish, negotiate and document partnerships

2.5 Develop and maintain working relationships with local service providers, according to the person’s needs

2.6 Identify limits of own abilities, role or knowledge and after discussion with the person, make referrals to other services in accordance with organisation policies and available resources

3. Review and monitor services provided by other organisations and programs

3.1 Review effectiveness of referrals and services offered, in collaboration with person and other services

3.2 Identify gaps or additional services needed

3.3 Negotiate and advocate as required to ensure programs are meeting the person’s recovery goals

3.4 Work collaboratively to identify and address any difficulties the person is experiencing with other services and work with the person and service to achieve the desired outcome

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify and build resilience and capacity in the person’s care network and community of choice

1.1 Work collaboratively to identify the scope and membership of the person’s care network and their community of choice

1.2 Work with the person with mental illness to clarify the roles and importance of members of the care network and determine their potential to positively impact the life of the person

1.3 Work collaboratively with the person to identify the potential to expand or strengthen the care network, or increase their participation in their community of choice

1.4 Provide support, information or other actions to assist the person to uphold their rights, build resilience and capacity in their network, as required

2. Develop and maintain effective working relationships with other services and programs

2.1 Establish networks and local contacts to maximise availability of service options so a person’s needs can be holistically met

2.2 Gather and review information about local services to identify benefits and limitations of available service options and their possible contribution to the recovery process

2.3 Clarify scope of collaborative approaches and work within individual, team and multi-disciplinary work roles and structures

2.4 Establish, negotiate and document partnerships

2.5 Develop and maintain working relationships with local service providers, according to the person’s needs

2.6 Identify limits of own abilities, role or knowledge and after discussion with the person, make referrals to other services in accordance with organisation policies and available resources

3. Review and monitor services provided by other organisations and programs

3.1 Review effectiveness of referrals and services offered, in collaboration with person and other services

3.2 Identify gaps or additional services needed

3.3 Negotiate and advocate as required to ensure programs are meeting the person’s recovery goals

3.4 Work collaboratively to identify and address any difficulties the person is experiencing with other services and work with the person and service to achieve the desired outcome

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Work collaboratively to identify the scope and membership of the person’s care network and their community of choice 
Work with the person with mental illness to clarify the roles and importance of members of the care network and determine their potential to positively impact the life of the person 
Work collaboratively with the person to identify the potential to expand or strengthen the care network, or increase their participation in their community of choice 
Provide support, information or other actions to assist the person to uphold their rights, build resilience and capacity in their network, as required 
Establish networks and local contacts to maximise availability of service options so a person’s needs can be holistically met 
Gather and review information about local services to identify benefits and limitations of available service options and their possible contribution to the recovery process 
Clarify scope of collaborative approaches and work within individual, team and multi-disciplinary work roles and structures 
Establish, negotiate and document partnerships 
Develop and maintain working relationships with local service providers, according to the person’s needs 
Identify limits of own abilities, role or knowledge and after discussion with the person, make referrals to other services in accordance with organisation policies and available resources 
Work collaboratively to identify the scope and membership of the person’s care network and their community of choice 
Work with the person with mental illness to clarify the roles and importance of members of the care network and determine their potential to positively impact the life of the person 
Work collaboratively with the person to identify the potential to expand or strengthen the care network, or increase their participation in their community of choice 
Provide support, information or other actions to assist the person to uphold their rights, build resilience and capacity in their network, as required 
Establish networks and local contacts to maximise availability of service options so a person’s needs can be holistically met 
Gather and review information about local services to identify benefits and limitations of available service options and their possible contribution to the recovery process 
Clarify scope of collaborative approaches and work within individual, team and multi-disciplinary work roles and structures 
Establish, negotiate and document partnerships 
Develop and maintain working relationships with local service providers, according to the person’s needs 
Identify limits of own abilities, role or knowledge and after discussion with the person, make referrals to other services in accordance with organisation policies and available resources 

Forms

Assessment Cover Sheet

CHCMHS004 - Work collaboratively with the care network and other services
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

CHCMHS004 - Work collaboratively with the care network and other services

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: