Assessor Resource

CHCMHS013
Implement trauma informed care

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the skills and knowledge required to promote trauma informed care, and to develop strategies to address people’s specific trauma needs. Trauma informed care involves providing services that are informed by the knowledge and understanding of the impact of trauma, in particular interpersonal violence and varying service practice to reduce the likelihood of re-traumatisation.

This unit applies to work with people with mental illness in a range of community services work contexts.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Work in trauma informed ways

1.1 Apply the key principles and practices of trauma informed care in all work

1.2 Develop strong safe relationships and environments that promote a sense of safety, trust, choice and control

1.3 Empathically and sensitively, acknowledge and respond to disclosures of past and current trauma or abuse

1.4 Respond to current distress in ways that reflect an understanding of the impacts of trauma

1.5 Jointly identify the person's strengths, resilience and range of strategies used to cope with and manage the impact of trauma

1.6 Communicate information about the impact of trauma to people in a culturally and age sensitive way

1.7 Work with the person to identify the impact of trauma in the development of mental health issues

1.8 Collaboratively identify and develop strategies to eliminate, minimise and/or manage potential triggers to traumatisation and re-traumatisation in relation to service provision

1.9 Collaboratively record and complete required documentation in ways that minimise likelihood of re-traumatisation

2.1 Develop strategies to address people’s specific trauma needs

2.1 Collaboratively identify a person’s specific trauma needs

2.2 Determine capacity of the service to respond to people’s trauma issues

2.3 Identify with the person, their need for specialist trauma services and support

2.4 Provide information on a range of services and available supports and foster choice and control for the person

2.5 Apply accepted procedures to evaluate the options of bringing in specialist support and/or appropriate referral

2.6 Facilitate and support referral for specialist trauma services for the person, with consent

2.7 Follow-up referral to ensure person’s needs are being met

3. Promote trauma informed practices

3.1 Incorporate recognition of the impact of trauma in the development of individual support plans

3.2 Reflect on aspects of current service practice and programs to identify areas for improved trauma informed practice

3.3 Regularly gather feedback from the person and others to identify potential areas for improved trauma informed service practices

3.4 Identify service policies, procedures or practices that could potentially contribute to traumatisation and re-traumatisation

3.5 Develop change strategies and plans to strengthen trauma informed practice, in collaboration with a person with lived experience of trauma

3.6 Provide information and resources to other workers that promotes trauma informed principles and practices in the workplace

3.7 Participate in trauma informed supervision or peer supervision

3.8 Contribute to the development of policies to reduce or minimise experiences of vicarious trauma

4. Maintain safety in practice

4.1 Take appropriate action to ensure safety

4.2 Acknowledge limits of own abilities and make referrals as appropriate

4.3 Proactively review programs, services and plans to minimise potential issues or incidents

4.4 Defuse, and de-escalate potential incidents by implementing individual plans or service procedures

4.5 Respond and communicate effectively and sensitively to people in distress

4.6 Resolve conflicts using conflict resolution and negotiation skills

4.7 Identify emergency situations and seek assistance according the needs of all those involved

4.8 Implement self care practices including reflection, supervision and debriefing


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Work in trauma informed ways

1.1 Apply the key principles and practices of trauma informed care in all work

1.2 Develop strong safe relationships and environments that promote a sense of safety, trust, choice and control

1.3 Empathically and sensitively, acknowledge and respond to disclosures of past and current trauma or abuse

1.4 Respond to current distress in ways that reflect an understanding of the impacts of trauma

1.5 Jointly identify the person's strengths, resilience and range of strategies used to cope with and manage the impact of trauma

1.6 Communicate information about the impact of trauma to people in a culturally and age sensitive way

1.7 Work with the person to identify the impact of trauma in the development of mental health issues

1.8 Collaboratively identify and develop strategies to eliminate, minimise and/or manage potential triggers to traumatisation and re-traumatisation in relation to service provision

1.9 Collaboratively record and complete required documentation in ways that minimise likelihood of re-traumatisation

2.1 Develop strategies to address people’s specific trauma needs

2.1 Collaboratively identify a person’s specific trauma needs

2.2 Determine capacity of the service to respond to people’s trauma issues

2.3 Identify with the person, their need for specialist trauma services and support

2.4 Provide information on a range of services and available supports and foster choice and control for the person

2.5 Apply accepted procedures to evaluate the options of bringing in specialist support and/or appropriate referral

2.6 Facilitate and support referral for specialist trauma services for the person, with consent

2.7 Follow-up referral to ensure person’s needs are being met

3. Promote trauma informed practices

3.1 Incorporate recognition of the impact of trauma in the development of individual support plans

3.2 Reflect on aspects of current service practice and programs to identify areas for improved trauma informed practice

3.3 Regularly gather feedback from the person and others to identify potential areas for improved trauma informed service practices

3.4 Identify service policies, procedures or practices that could potentially contribute to traumatisation and re-traumatisation

3.5 Develop change strategies and plans to strengthen trauma informed practice, in collaboration with a person with lived experience of trauma

3.6 Provide information and resources to other workers that promotes trauma informed principles and practices in the workplace

3.7 Participate in trauma informed supervision or peer supervision

3.8 Contribute to the development of policies to reduce or minimise experiences of vicarious trauma

4. Maintain safety in practice

4.1 Take appropriate action to ensure safety

4.2 Acknowledge limits of own abilities and make referrals as appropriate

4.3 Proactively review programs, services and plans to minimise potential issues or incidents

4.4 Defuse, and de-escalate potential incidents by implementing individual plans or service procedures

4.5 Respond and communicate effectively and sensitively to people in distress

4.6 Resolve conflicts using conflict resolution and negotiation skills

4.7 Identify emergency situations and seek assistance according the needs of all those involved

4.8 Implement self care practices including reflection, supervision and debriefing

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Apply the key principles and practices of trauma informed care in all work 
Develop strong safe relationships and environments that promote a sense of safety, trust, choice and control 
Empathically and sensitively, acknowledge and respond to disclosures of past and current trauma or abuse 
Respond to current distress in ways that reflect an understanding of the impacts of trauma 
1.5 Jointly identify the person's strengths, resilience and range of strategies used to cope with and manage the impact of trauma 
Communicate information about the impact of trauma to people in a culturally and age sensitive way 
Work with the person to identify the impact of trauma in the development of mental health issues 
Collaboratively identify and develop strategies to eliminate, minimise and/or manage potential triggers to traumatisation and re-traumatisation in relation to service provision 
Collaboratively record and complete required documentation in ways that minimise likelihood of re-traumatisation 
Develop strategies to address people’s specific trauma needs 
Collaboratively identify a person’s specific trauma needs 
Determine capacity of the service to respond to people’s trauma issues 
Identify with the person, their need for specialist trauma services and support 
Provide information on a range of services and available supports and foster choice and control for the person 
Apply accepted procedures to evaluate the options of bringing in specialist support and/or appropriate referral 
Facilitate and support referral for specialist trauma services for the person, with consent 
Follow-up referral to ensure person’s needs are being met 
Incorporate recognition of the impact of trauma in the development of individual support plans 
Reflect on aspects of current service practice and programs to identify areas for improved trauma informed practice 
Regularly gather feedback from the person and others to identify potential areas for improved trauma informed service practices 
Identify service policies, procedures or practices that could potentially contribute to traumatisation and re-traumatisation 
Develop change strategies and plans to strengthen trauma informed practice, in collaboration with a person with lived experience of trauma 
Provide information and resources to other workers that promotes trauma informed principles and practices in the workplace 
Participate in trauma informed supervision or peer supervision 
Contribute to the development of policies to reduce or minimise experiences of vicarious trauma 
Take appropriate action to ensure safety 
Acknowledge limits of own abilities and make referrals as appropriate 
Proactively review programs, services and plans to minimise potential issues or incidents 
Defuse, and de-escalate potential incidents by implementing individual plans or service procedures 
Respond and communicate effectively and sensitively to people in distress 
Resolve conflicts using conflict resolution and negotiation skills 
Identify emergency situations and seek assistance according the needs of all those involved 
Implement self care practices including reflection, supervision and debriefing 
Collaboratively identify a person’s specific trauma needs 
Determine capacity of the service to respond to people’s trauma issues 
Identify with the person, their need for specialist trauma services and support 
Provide information on a range of services and available supports and foster choice and control for the person 
Apply accepted procedures to evaluate the options of bringing in specialist support and/or appropriate referral 
Facilitate and support referral for specialist trauma services for the person, with consent 
Follow-up referral to ensure person’s needs are being met 

Forms

Assessment Cover Sheet

CHCMHS013 - Implement trauma informed care
Assessment task 1: [title]

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Assessment Record Sheet

CHCMHS013 - Implement trauma informed care

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Assessment task 1: [title] Result: Competent Not yet competent

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Overall assessment result: Competent Not yet competent

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