Assessor Resource

CHCSOH008
Manage head lease

Assessment tool

Version 1.0
Issue Date: April 2024


This unit describes the skills and knowledge required to identify, acquire and manage properties head leased from the private rental market.

This unit applies to work in a social housing context. Workers will be required to exercise judgement and sensitivity when working with clients and landlords within clearly defined processes and procedures.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify property needs of the organisation

1.1 Develop leasehold property acquisition strategy in accordance with organisation’s needs analysis

1.2 Undertake research on market conditions to ensure strategy is achievable

1.3 Plan strategy to meet tenancy mix, budgets and income stream projections and property portfolio projections

2. Identify and acquire leasehold properties

2.1 Promote the organisation to landlords and/or agents to ensure an understanding of the principles of social housing, the organisation’s goals and objectives

2.2 Inspect property for appropriateness and assessment against organisation’s budgetary requirements

2.3 Prepare written head tenancy agreements with landlord

3. Manage leasehold properties

3.1 Build and maintain relationships with the landlord and/or agent

3.2 Prepare and complete tenancy documentation in accordance with relevant legislation and organisation’s policies and procedures

3.3 Keep appropriate records

3.4 Identify and communicate rights and responsibilities of tenant and landlord in property maintenance issues and apply in accordance with organisation policies and procedures

3.5 Discuss and resolve relevant insurance issues with landlord

3.6 Carry out regular property inspections and other management activities agreed with landlord and/or agent

4. Manage end of lease

4.1 Negotiate end of tenancy issues and responsibilities with landlord and/or agent in accordance with relevant legislation and organisation policy and procedures

4.2 Facilitate rights of all parties in finalising end of tenancy

4.3 Prepare relevant reports and provide to appropriate parties

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes

Performance criteria describe the performance needed to demonstrate achievement of the element.

1. Identify property needs of the organisation

1.1 Develop leasehold property acquisition strategy in accordance with organisation’s needs analysis

1.2 Undertake research on market conditions to ensure strategy is achievable

1.3 Plan strategy to meet tenancy mix, budgets and income stream projections and property portfolio projections

2. Identify and acquire leasehold properties

2.1 Promote the organisation to landlords and/or agents to ensure an understanding of the principles of social housing, the organisation’s goals and objectives

2.2 Inspect property for appropriateness and assessment against organisation’s budgetary requirements

2.3 Prepare written head tenancy agreements with landlord

3. Manage leasehold properties

3.1 Build and maintain relationships with the landlord and/or agent

3.2 Prepare and complete tenancy documentation in accordance with relevant legislation and organisation’s policies and procedures

3.3 Keep appropriate records

3.4 Identify and communicate rights and responsibilities of tenant and landlord in property maintenance issues and apply in accordance with organisation policies and procedures

3.5 Discuss and resolve relevant insurance issues with landlord

3.6 Carry out regular property inspections and other management activities agreed with landlord and/or agent

4. Manage end of lease

4.1 Negotiate end of tenancy issues and responsibilities with landlord and/or agent in accordance with relevant legislation and organisation policy and procedures

4.2 Facilitate rights of all parties in finalising end of tenancy

4.3 Prepare relevant reports and provide to appropriate parties

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Develop leasehold property acquisition strategy in accordance with organisation’s needs analysis 
Undertake research on market conditions to ensure strategy is achievable 
Plan strategy to meet tenancy mix, budgets and income stream projections and property portfolio projections 
Promote the organisation to landlords and/or agents to ensure an understanding of the principles of social housing, the organisation’s goals and objectives 
Inspect property for appropriateness and assessment against organisation’s budgetary requirements 
Prepare written head tenancy agreements with landlord 
Build and maintain relationships with the landlord and/or agent 
Prepare and complete tenancy documentation in accordance with relevant legislation and organisation’s policies and procedures 
Keep appropriate records 
Identify and communicate rights and responsibilities of tenant and landlord in property maintenance issues and apply in accordance with organisation policies and procedures 
Discuss and resolve relevant insurance issues with landlord 
Carry out regular property inspections and other management activities agreed with landlord and/or agent 
Negotiate end of tenancy issues and responsibilities with landlord and/or agent in accordance with relevant legislation and organisation policy and procedures 
Facilitate rights of all parties in finalising end of tenancy 
Prepare relevant reports and provide to appropriate parties 

Forms

Assessment Cover Sheet

CHCSOH008 - Manage head lease
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

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Date:

Assessment Record Sheet

CHCSOH008 - Manage head lease

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: