Assessor Resource

CHCYTH001
Engage respectfully with young people

Assessment tool

Version 1.0
Issue Date: March 2024


This unit describes the skills and knowledge required to communicate effectively with young people (aged 12 to 25 years) in work roles with a specific focus on young people.

This unit applies to work undertaken in work roles where the young person is the primary client.

The skills in this unit must be applied in accordance with Commonwealth and State/Territory legislation, Australian/New Zealand standards and industry codes of practice.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Communicate effectively with young people

1.1 Listen to the young person to gain understanding of their experiences

1.2 Foster communication exchanges that support the development of trust and rapport

1.3 Process information about the young person’s situation from their perspective

1.4 Use a range of appropriate communication strategies to engage with young people

1.5 Consider cultural sensitivities in communication techniques and adapt style and language to accommodate different cultural values and practices

1.6 Maintain young person’s confidentiality in the context that the young person is the primary stakeholder

2. Reflect understanding of youth cultures and subcultures and young person’s own development

2.1 Consider youth culture and subcultures of the young person in all actions and decisions

2.2 Consider the young person’s individual development in all actions and decisions

2.3 Evaluate issues in relation to young person’s culture and modify approaches appropriately

2.4 Select activities and resources to promote awareness, respect the young person and value diversity

2.5 Establish guidelines that are relevant to the culture and background of the young person

2.6 Assess the impact of own cultural values, cultural lens and ethnocentrism in youth work

3. Work with the young person as the focus

3.1 Apply youth-centred practices when working with young people

3.2 Respect the rights, needs and responsibilities of the young person

3.3 Explain worker rights and responsibilities to the young person as necessary

3.4 Establish a professional relationship and boundary expectations with the client

3.5 Identify and manage power inequities in the professional relationship

3.6 Apply principles of ethical decision-making in working with young people

4. Reflect on own practice and values

4.1 Identify opportunities to reflect on own interactions and practices with young people

4.2 Recognise areas where own biases, background and opinions may have impacted on work with the young person

4.3 Seek opportunities to address any concerns or areas for development


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

ELEMENT

PERFORMANCE CRITERIA

Elements define the essential outcomes.

Performance criteria specify the level of performance needed to demonstrate achievement of the element.

1. Communicate effectively with young people

1.1 Listen to the young person to gain understanding of their experiences

1.2 Foster communication exchanges that support the development of trust and rapport

1.3 Process information about the young person’s situation from their perspective

1.4 Use a range of appropriate communication strategies to engage with young people

1.5 Consider cultural sensitivities in communication techniques and adapt style and language to accommodate different cultural values and practices

1.6 Maintain young person’s confidentiality in the context that the young person is the primary stakeholder

2. Reflect understanding of youth cultures and subcultures and young person’s own development

2.1 Consider youth culture and subcultures of the young person in all actions and decisions

2.2 Consider the young person’s individual development in all actions and decisions

2.3 Evaluate issues in relation to young person’s culture and modify approaches appropriately

2.4 Select activities and resources to promote awareness, respect the young person and value diversity

2.5 Establish guidelines that are relevant to the culture and background of the young person

2.6 Assess the impact of own cultural values, cultural lens and ethnocentrism in youth work

3. Work with the young person as the focus

3.1 Apply youth-centred practices when working with young people

3.2 Respect the rights, needs and responsibilities of the young person

3.3 Explain worker rights and responsibilities to the young person as necessary

3.4 Establish a professional relationship and boundary expectations with the client

3.5 Identify and manage power inequities in the professional relationship

3.6 Apply principles of ethical decision-making in working with young people

4. Reflect on own practice and values

4.1 Identify opportunities to reflect on own interactions and practices with young people

4.2 Recognise areas where own biases, background and opinions may have impacted on work with the young person

4.3 Seek opportunities to address any concerns or areas for development

Specifies different work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included.

Range is restricted to essential operating conditions and any other variables essential to the work environment.

Context for youth work must include one or more of the following:

centre-based work

drop-in centres, recreational facilities

housing and residential services

outreach and home visits, street, parks

schools

online youth work, web-based, emails, discussion rooms

telephone contact

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
 
Listen to the young person to gain understanding of their experiences 
Foster communication exchanges that support the development of trust and rapport 
Process information about the young person’s situation from their perspective 
Use a range of appropriate communication strategies to engage with young people 
Consider cultural sensitivities in communication techniques and adapt style and language to accommodate different cultural values and practices 
Maintain young person’s confidentiality in the context that the young person is the primary stakeholder 
Consider youth culture and subcultures of the young person in all actions and decisions 
Consider the young person’s individual development in all actions and decisions 
Evaluate issues in relation to young person’s culture and modify approaches appropriately 
Select activities and resources to promote awareness, respect the young person and value diversity 
Establish guidelines that are relevant to the culture and background of the young person 
Assess the impact of own cultural values, cultural lens and ethnocentrism in youth work 
Apply youth-centred practices when working with young people 
Respect the rights, needs and responsibilities of the young person 
Explain worker rights and responsibilities to the young person as necessary 
Establish a professional relationship and boundary expectations with the client 
Identify and manage power inequities in the professional relationship 
Apply principles of ethical decision-making in working with young people 
Identify opportunities to reflect on own interactions and practices with young people 
Recognise areas where own biases, background and opinions may have impacted on work with the young person 
Seek opportunities to address any concerns or areas for development 
Consider youth culture and subcultures of the young person in all actions and decisions 
Consider the young person’s individual development in all actions and decisions 
Evaluate issues in relation to young person’s culture and modify approaches appropriately 
Select activities and resources to promote awareness, respect the young person and value diversity 
Establish guidelines that are relevant to the culture and background of the young person 
Assess the impact of own cultural values, cultural lens and ethnocentrism in youth work 

Forms

Assessment Cover Sheet

CHCYTH001 - Engage respectfully with young people
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CHCYTH001 - Engage respectfully with young people

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: