CPPACC4007 - Conduct streetscape access audits assessment tool

Assessor Resource

CPPACC4007
Conduct streetscape access audits

Assessment tool

Version 1.0
Issue Date: April 2024

This unit of competency specifies the outcomes required to inspect the design of urban streetscapes in order to assess their accessibility for people with disabilities. The assessment process involves interpreting and implementing the Disability Discrimination Act (DDA) and other applicable state and territory legislation where it exists, including traffic engineering legislation, codes and standards. The unit requires communicating with traffic engineers and local government personnel regarding access compliance requirements.

The unit supports access audits of streetscapes, including assessing the accessibility of existing precincts or precinct upgrades. It applies to access consultants working alone or as a member of a team to complete streetscape access audits on behalf of clients, who may be developers or local government personnel.

No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.		Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.
1.	Respond to client inquiry regarding streetscape access audit.	1.1.	Client requesting access audit of streetscape is identified and their authority to act is established according to organisational requirements.
		1.2.	Client requirements are discussed, clarified and confirmed according to organisational requirements.
		1.3.	Own competence and organisational capability to respond to client needs are determined and assessed.
		1.4.	Client brief for audit and authority to proceed are negotiated with client and documented according to organisational requirements.
		1.5.	Contractual arrangements for audit are negotiated, confirmed, documented and stored according to client, organisational and legislative requirements.
2.	Prepare for access audit.	2.1.	Copies of documentation required for audit are obtained.
		2.2.	Streetscape access arrangements are negotiated and contact person is identified according to client and organisational requirements.
		2.3.	Access audit checklist suited to scale of task and site is prepared.
		2.4.	Required audit personnel are sourced and briefed.
		2.5.	Required tools and equipment are identified, sourced and checked for serviceability in line with manufacturer specifications.
3.	Conduct access audit.	3.1.	Streetscape is accessed according to agreed access arrangements and following work health and safety (WHS) procedures.
		3.2.	Extent to which streetscape complies with requirements for access for people with disabilities is determined using access audit checklist criteria.
		3.3.	Aspects of streetscape that do not meet minimum requirements of audit checklist or comply with access requirements of legislation are determined.
		3.4.	Strategies that address areas of access non-compliance are developed, including strategies for alternative means of providing full access for users.
4.	Finalise access audit report.	4.1.	Draft access audit report for client that satisfies contractual arrangements is prepared according to organisational requirements.
		4.2.	Feedback on draft report is sought and incorporated according to organisational requirements, and report is completed.
		4.3.	Access audit report and associated documentation are forwarded to client according to organisational requirements and contractual arrangements.
		4.4.	Audit report follow-up with client is provided as required and according to organisational requirements and contractual arrangements.
		4.5.	Copy of access audit report and associated documentation is retained according to organisational and legislative requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also:

conduct an access audit of the following two different urban streetscapes to determine their compliance with accessibility requirements:

one existing streetscape

one streetscape upgrade

develop and apply an access audit checklist for each streetscape, detailing streetscape-specific criteria for consideration in audit

provide a report relating to each of the above audits, that:

describes streetscape accessibility, with clear links to the streetscape-specific audit checklist criteria

interprets the impact of the full range of disabilities and the limitations that each disability places on the individualâ€™s ability to access the environment

advises on streetscape compliance with legislative requirements and usability by people with disabilities, in particular:

suitability of provision of on-street car parking and reserved disability parking

compliance of pedestrian footpaths throughout district with requirements of traffic engineering legislation

accessibility features in streetscape for people with mobility disabilities and their compliance with requirements of Disability Discrimination Act (DDA) and required Australian standards

wayfinding elements in streetscape for people with vision impairment and their compliance with requirements of DDA and required Australian standards

fulfils contractual requirements with client

recommends, where required, corrective actions to:

enhance streetscape accessibility

overcome areas of access non-compliance, including strategies for alternative means of providing full access for users.

In conducting the above access audits, the person must:

use effective consultation skills with clients and other key stakeholders to confirm and elicit access audit information

read and interpret plans of streetscapes

interpret and apply legislative requirements relating to disability access, including those of traffic engineering legislation, and evaluate the provision of access in relation to those requirements

interpret how the full range of environmental barriers impacts on people with a range of disabilities and impairments

use research skills to source information that assists in developing potential solutions to the provision of adequate access

use measurement tools in line with manufacturer specifications and record collected data accurately

apply and adhere to site-specific work health and safety (WHS) requirements.

A person demonstrating competency in this unit must demonstrate knowledge of:

key requirements of the following relating to determining accessibility of streetscapes and conducting streetscape access audits:

anti-discrimination legislation

Australian standards relating to streetscape accessibility

Austroads Guide to Traffic Management

DDA

DDA Transport Standards

traffic engineering codes, standards and legislation

disability awareness to inform streetscape audit, including:

range of disabilities to be considered when conducting streetscape audit

disability-specific physical barriers to accessing streetscape and its precincts

disability-specific minimum requirements for enhancing streetscape accessibility

organisational requirements relating to conducting streetscape access audits, including:

client service standards

procedures for developing streetscape-specific audit checklists

client privacy, confidentiality and security requirements

processes for recording collected audit data and administering records

procedures for writing and storing access audit reports

quality assurance requirements

limitations of own work role, responsibility and professional abilities with regard to above access audits

WHS procedures relating to streetscape access audits, including procedures for:

identifying hazards and controlling risks associated with conducting access audits

selecting and using personal protective equipment (PPE) required for above access audits.

The following must be present and available to learners during assessment activities:

equipment:

PPE required for the streetscape access audits specified in the performance evidence

computer and software to access, retrieve, store and distribute audit-specific documentation

specifications:

Australian standards relating to streetscape accessibility

Austroads Guide to Traffic Management

DDA

DDA Transport Standards

manufacturer specifications relating to equipment required to conduct access audit

traffic engineering codes, standards and legislation

relationships, including consultation with:

diverse range of clients, including developers

regulatory authorities, including state, territory and local government representatives

traffic engineers

colleagues.

Timeframe:

in line with timeframe in audit contractual arrangements.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title] Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.		Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.
1.	Respond to client inquiry regarding streetscape access audit.	1.1.	Client requesting access audit of streetscape is identified and their authority to act is established according to organisational requirements.
		1.2.	Client requirements are discussed, clarified and confirmed according to organisational requirements.
		1.3.	Own competence and organisational capability to respond to client needs are determined and assessed.
		1.4.	Client brief for audit and authority to proceed are negotiated with client and documented according to organisational requirements.
		1.5.	Contractual arrangements for audit are negotiated, confirmed, documented and stored according to client, organisational and legislative requirements.
2.	Prepare for access audit.	2.1.	Copies of documentation required for audit are obtained.
		2.2.	Streetscape access arrangements are negotiated and contact person is identified according to client and organisational requirements.
		2.3.	Access audit checklist suited to scale of task and site is prepared.
		2.4.	Required audit personnel are sourced and briefed.
		2.5.	Required tools and equipment are identified, sourced and checked for serviceability in line with manufacturer specifications.
3.	Conduct access audit.	3.1.	Streetscape is accessed according to agreed access arrangements and following work health and safety (WHS) procedures.
		3.2.	Extent to which streetscape complies with requirements for access for people with disabilities is determined using access audit checklist criteria.
		3.3.	Aspects of streetscape that do not meet minimum requirements of audit checklist or comply with access requirements of legislation are determined.
		3.4.	Strategies that address areas of access non-compliance are developed, including strategies for alternative means of providing full access for users.
4.	Finalise access audit report.	4.1.	Draft access audit report for client that satisfies contractual arrangements is prepared according to organisational requirements.
		4.2.	Feedback on draft report is sought and incorporated according to organisational requirements, and report is completed.
		4.3.	Access audit report and associated documentation are forwarded to client according to organisational requirements and contractual arrangements.
		4.4.	Audit report follow-up with client is provided as required and according to organisational requirements and contractual arrangements.
		4.5.	Copy of access audit report and associated documentation is retained according to organisational and legislative requirements.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.
Documentation required for audit must include:	manufacturer specifications relating to audit tools and equipment plans of streetscape district to be audited.
Streetscape access arrangements must include:	access and egress points passes and security clearances timing of access WHS requirements, including required personal protective equipment (PPE).
Access audit checklist must include:	access audit report form precinct map identifying streetscape and data sheet minimum requirements summary sheets for streetscape precincts for: accessibility features for people with mobility disabilities, including: kerb ramps and step ramps on-street car parking, reserved disability parking and passenger set-down zones accessibility features for people with vision impairment, including wayfinding elements such as: audible pedestrian operated signals (POS) tactile ground surface indicators (TGSIs) tactile street signs accessible pedestrian footpaths throughout district, including continuous accessible paths of travel bus and light rail stops historic preservation, where applicable pedestrian crossings, including: light-controlled crossings puffin crossings zebra crossings street furniture and vegetation street intersections technical requirements for access audit forms additional to above minimum requirements: automated teller machines drinking fountains signage stairs telephones.
Required audit personnel must include at least one of the following:	identified audit contact developer traffic engineer local government personnel.
Legislation must include:	Australian standards relating to streetscape accessibility Austroads Guide to Traffic Management DDA DDA Transport Standards state and territory traffic legislation, including traffic engineering legislation local government traffic regulations and by-laws.
Access audit report must include:	advice on compliance with existing legislation and usability by people with disabilities description of accessibility where required by client brief, recommendations for corrective action.