Assessor Resource

CPPACC4012A
Conduct an outdoor recreation area access audit

Assessment tool

Version 1.0
Issue Date: March 2024


This unit of competency supports the access consulting service of providing advice on accessible rural environmental and national parks and conducting access audits to assess the provision of access for people with disabilities.

This unit specifies the competency required to perform inspections to assess accessibility of city parks and landscaped areas, rural environmental parks and national parks. The inspections may be conducted to assess the existing level of accessibility for the purposes of advertising the features of the area or for facility upgrading.

The assessments are made using appropriate state and territory legislation. International best practice is adopted in situations where there is no relevant legislation. The access audit report will provide a description of accessibility, advice on compliance with existing legislation and usability by people with disabilities, and where necessary suggestions for corrective action.

The unit requires the ability to communicate with regulatory authorities, and building and property owners and managers on the interpretation and implementation of the Disability Discrimination Act (DDA) and other relevant legislation.

The access consultant may either work alone or as a member of a team.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)

Prerequisites

Not Applicable


Employability Skills

This unit contains employability skills.




Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, the range statement and the Assessment Guidelines for this Training Package.

Overview of assessment

This unit of competency could be assessed on its own or as part of an integrated assessment activity involving other competencies relevant to the job function.

Critical aspects for assessment and evidence required to demonstrate competency in this unit

A person who demonstrates competency in this unit must be able to provide evidence of:

recognising the needs and desires of people with disabilities to engage fully in all aspects of society, and their right to do so

interpreting accurately the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment

interpreting accurately how the full range of environmental barriers impact on any of the impairments that people with disabilities might have

interpreting and applying anti-discrimination legislation for the provision of access

reading and interpreting plans of outdoor recreation areas accurately

using measurement tools correctly and recording collected data accurately

preparing an outdoor recreation area access audit report that complies with legislative requirements and fulfils contractual requirements

complying with OHS regulations applicable to workplace operations

applying organisational management policies and procedures, including quality assurance requirements.

Context of and specific resources for assessment

Resource implications for assessment include:

a registered provider of assessment services

competency standards

assessment materials and tools

suitable assessment venue/equipment

workplace documentation

candidate special requirements

cost and time considerations.

Validity and sufficiency of evidence requires that:

competency will need to be demonstrated over a period of time reflecting the scope of the role

where the assessment is part of a structured learning experience the evidence collected must relate to a number of performances assessed at different points in time and separated by further learning and practice with a decision of competence only taken at the point when the assessor has complete confidence in the person's competence

all assessment that is part of a structured learning experience must include a combination of direct, indirect and supplementary evidence

where assessment is for the purpose of recognition (RCC/RPL), the evidence provided will need to be current and show that it represents competency demonstrated over a period of time

assessment can be through simulated project-based activity and must include evidence relating to each of the elements in this unit.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

This section describes the essential skills and knowledge and their level, required for this unit.

Required knowledge and understanding include:

appropriate personal protective equipment (PPE)

commonwealth, state and territory anti-discrimination legislation and regulations

disability awareness

efficient and effective customer service

limitations of work role, responsibility and professional abilities

occupational health and safety (OHS) legislation and procedures

organisational and professional procedures, ethical practices and business standards

privacy legislation and confidentiality requirements

processes for recording data and administering records

relevant commonwealth, state and territory building legislation, local government regulations and Australian standards

report writing

research methods.

Required skills and attributes include:

analytical skills to:

interpret and apply legislative requirements pertaining to disability access

interpret the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment

interpret how the full range of environmental barriers impacts on people with disabilities (who may have any of many impairments)

evaluate the provision of access in relation to legislative requirements

application skills to:

apply relevant codes of practice and other legislative requirements to work processes

apply and adhere to all OHS regulations, policies and processes in the workplace

apply disability awareness to work processes

maintain knowledge of current codes, standards, regulations, practices and industry updates

communication skills to:

explain clearly information on issues relating to the provision of access

identify client needs

consult effectively with clients and colleagues

impart knowledge and ideas through oral, written and visual means

interpersonal skills to:

relate to people from a range of social, cultural and ethnic backgrounds and with a range of physical and mental abilities

provide advice in a sensitive and appropriate manner

facilitate change for greater awareness of disability access

analyse own work practices and process outcomes critically

adapt to new workplace situations

literacy skills to:

assess and use workplace information

interpret building industry and outdoor recreation area terminology and jargon

read and understand instructions concerning OHS and the use of equipment, tools and PPE

read and record data

negotiation skills to:

clarify client requirements

establish the contractual conditions with the client

establish the site access arrangements

numeracy skills to:

undertake measurement tasks

perform calculations, such as those necessary to determine the provision of access

organisational skills to:

prepare and administer documentation

implement organisational policies and procedures

respond to customer service expectations

prepare contracts and meet contractual obligations

problem-solving skills to:

develop appropriate strategies for addressing areas of access non-compliance

report-writing skills to:

prepare an outdoor recreation area access audit report to meet the contractual requirements of the client

prepare an outdoor recreation area access audit report that meets organisational requirements

research skills to:

source information to assist in developing potential solutions to the provision of appropriate access

teamwork skills to:

work effectively with other people

technical skills to:

read and interpret plans

carry out measurements and calculations

select and prepare appropriate tools and equipment in readiness for use in an outdoor recreation area access audit

safely handle tools and equipment

technology skills to:

apply information technology and computer skills to prepare working documentation and reports.

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording in the performance criteria is detailed below. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Client may include:

building and property owner and manager

regulatory authority

commonwealth, state, territory and local government

developer.

Organisational requirements may be outlined and reflected in:

access and equity policy, principles and practices

business and performance plans

client service policies, procedures and standards

codes of conduct and codes of practice

communication channels and reporting procedures

communication of services offered

complaint and dispute resolution procedures

compliance with legislation, codes and workplace standards

continuous improvement processes and standards

defined resource parameters

duty of care

employer and employee rights and responsibilities

ethical standards

legal policies and guidelines

OHS policies, procedures and programs

organisational mission statement, goals, objectives, plans, systems and processes

policies and procedures relating to the setting of fees and the negotiation and management of contracts

policies and procedures relating to own role, responsibilities and delegation

privacy and confidentiality policies and procedures

quality assurance and/or procedures manuals

records and information management systems and processes

style guides and other guides used to prepare documents.

Interpersonal skills and communication techniques may include:

active listening to clarify and confirm understanding

control of tone of voice and body language

culturally aware/sensitive use of language and concepts

demonstrating flexibility and a willingness to negotiate

presenting options and consequences

providing constructive feedback

reflection

seeking feedback to confirm understanding of needs

summarising and paraphrasing to check understanding

using effective presentation aids (e.g. audiovisual slides, diagrams, photographs and pictures)

using language that is:

accurate, articulate and concise

positive, confident and cooperative

verbal or non-verbal.

Legislative requirements may be outlined and reflected in:

relevant commonwealth, state and territory legislation that affects organisational operation:

OHS

building

environmental

equal employment opportunity

industrial relations

anti-discrimination and diversity

Australian standards

codes of practice

local government regulations and by-laws

privacy legislation

quality assurance and certification requirements

trade practices laws and guidelines.

Client brief may include:

written instructions detailing requirements of the access consultant

plans of the property to be audited.

Site access arrangements may include:

access and egress points

keys, passes and security clearances

OHS requirements, including PPE

timing of access.

Relevant contact person may include:

identified contact

owner and manager

site supervisor.

An outdoor recreation area access audit checklist may include:

facility identification and data sheet

minimum requirements summary sheets (spaces and special areas):

parking and passenger set-down zones

site access - entrances

accessible paths of travel

visitor buildings - rooms and spaces

special purpose facilities (e.g. restaurants, medical facilities, shops and libraries)

special features (e.g. signage, alarms and tactile ground surface indicators)

historic sites

technical requirement audit forms:

parking and passenger set-down zones

external access paths and walking tracks

tactile ground surface indicators

signage - directional

ramps

stairs

gates and doors

lifts and platform lifts

internal access - lobbies and corridors

rooms and spaces

assembly areas

toilets and showers

dressing and fitting rooms

drinking fountains

telephones

interpretive signage

interpretive exhibits

lookouts - protective barriers

rest areas

playgrounds

barbeque areas

tables and seating

special purpose building technical requirement audit forms:

kiosks and retail shops

site manager's office

visitor centres

outdoor recreation area access audit report forms.

Personnel may include:

business partners

existing staff

new staff.

Relevant legislation may include:

DDA

DDA Premises Standard

Building Code of Australia

Australian standards

international standards.

Recreation opportunity spectrum refers to:

a complete listing of all the play experiences that can be gained from the recreation area.

Appropriate person may include:

another member of the outdoor recreation area access audit team

business partner or colleague

staff member.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
The client requesting the outdoor recreation area access audit is identified and their authority to act is established in accordance with organisational requirements. 
Client needs are discussed and confirmed using effective interpersonal skills and communication techniques in accordance with organisational requirements. 
Personal competence and organisational capability to respond to client needs are determined and assessed. 
Authority to proceed is negotiated with client and documented in accordance with organisational requirements. 
Contractual arrangements are negotiated, confirmed, documented and stored in accordance with client, organisational and legislative requirements. 
A client brief providing the required level of detail is requested in accordance with organisational requirements. 
Site access arrangements are negotiated and relevant contact person is identified in accordance with client, organisational and legislative requirements. 
Copies of all relevant plans of the property to be audited and associated documentation are obtained. 
An outdoor recreation area access audit checklist appropriate to the scale of the audit task is prepared. 
Personnel required to efficiently conduct the outdoor recreation area access audit are assembled and briefed. 
Tools and equipment required to efficiently conduct the outdoor recreation area access audit are assembled. 
Tools and equipment are calibrated to manufacturers' specifications prior to conducting the outdoor recreation area access audit. 
Site is accessed in accordance with the agreed site access arrangements. 
The extent to which the outdoor recreation areas within the property boundary comply with the requirements for access for people with disabilities is determined. 
The presence of on-site car parking and the extent to which reserved disability parking is provided are determined. 
Accessible paths of travel to and within all areas of the outdoor recreation site required by relevant legislation to be accessible are determined. 
Aspects of the outdoor recreation area, car parking and continuous paths of travel that do not comply with the access requirements of relevant legislation are determined. 
Appropriate strategies for overcoming any areas of access non-compliance are developed, including strategies for alternative means of providing the full recreation opportunity spectrum for all users. 
An outdoor recreation area access report is prepared for the client in accordance with contractual arrangements and organisational requirements. 
The draft outdoor recreation area access audit report is reviewed with appropriate persons in accordance with organisational requirements. 
Feedback received from the review process is incorporated and the outdoor recreation area access audit report is completed. 
Outdoor recreation area access audit report documentation is prepared in accordance with organisational arrangements. 
Outdoor recreation area access audit report documentation is forwarded to the client in accordance with contractual arrangements. 
A copy of the outdoor recreation area access audit report and associated documentation are recorded and retained for future reference in accordance with organisational and legislative requirements. 

Forms

Assessment Cover Sheet

CPPACC4012A - Conduct an outdoor recreation area access audit
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

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Result: Competent Not yet competent

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Assessor name:

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Assessment Record Sheet

CPPACC4012A - Conduct an outdoor recreation area access audit

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

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Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

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