This section describes the essential skills and knowledge and their level, required for this unit.
Required knowledge and understanding include:
commonwealth, state and territory anti-discrimination legislation and regulations
disability awareness
editing procedures
how to source and access documentation to meet the requirements of the report
industry codes of practice and ethics
legislative and statutory requirements relevant to the gathering and reporting of information
limitations of work role, responsibility and professional abilities
methods of collecting and recording relevant data
operational principles of business equipment
organisational procedures for recording and reporting
organisational requirements with regard to report format, style, structure and presentation
principles and techniques of effective questioning to obtain specific information
procedures to maintain the safety and security of information
providing and presenting evidence to support claims made in the report
relevant sources of information
report-writing methods appropriate to own role and responsibilities
research methods.
Required skills and attributes include:
analytical skills to:
interpret and apply legislative requirements pertaining to disability access
interpret the impacts of the full range of disabilities and the limitations that each disability places on the individual's ability to access the environment
interpret how the full range of environmental barriers impacts on people with disabilities (who may have any of many impairments)
determine the intended purpose of the report and collect, evaluate and organise data to meet the report's intended use
interpret and analyse routine and non-routine situations to establish suitable methods of reporting
application skills to:
apply relevant codes of practice and other legislative requirements to work processes
apply disability awareness to work processes
maintain knowledge of current codes, standards, regulations, practices and industry updates
communication skills to:
apply effective communication and negotiation techniques, including active listening and questioning
apply effective written communication skills to clearly and concisely convey information
consult effectively with clients and colleagues
impart knowledge and ideas through oral, written and visual means
interpersonal skills to:
relate to people from a range of social, cultural and ethnic backgrounds and with a range of physical and mental abilities
facilitate change for greater awareness of disability access
analyse own work practices and process outcomes critically
engage colleagues and share disability access knowledge
adapt to new workplace situations
literacy skills to:
assess and use workplace information
locate and interpret legislation and legal cases on the provision of access
organisational skills to:
prioritise work tasks for completion within designated timeframes
collate and organise information in a logical manner
check information for relevance and accuracy
prepare and manage documentation
develop and implement organisational policies and procedures
estimate and calculate resource and equipment requirements
research and evaluation skills to:
source, analyse and evaluate legislative requirements for the provision of access
technical skills to:
use a range of business equipment
write reports using appropriate format, style, structure and presentation.