List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes.
Performance criteria describe the performance needed to demonstrate achievement of the element.
Identify job requirements.
Review work order and work area to identify glass surface cleaning requirements
Identify glass surface and soil type on surface.
Identify equipment and chemicals required.
Assess workplace hazards and work restrictions affecting completion of work order.
Communicate and clarify issues with supervisor, team member or client.
Refer to Safety Data Sheets (SDS) and follow safe work methods.
Position safety signage and barriers to control hazards.
Maintain glass surface.
Select and use personal protective equipment (PPE).
Safely remove window coverings and fittings to permit access and prevent damage.
Select cleaning technique.
Select glass cleaning equipment and inspect prior to use to ensure safety.
Calculate and prepare chemicals following manufacturersâ€™ instructions and job requirements.
Wipe glass surface and window edges to remove soil and waste in accordance with workplace hygiene standards.
Tidy work site.
Tidy work area and dispose of collected soil and waste in accordance with environmental requirements.
Replace window coverings and fittings.
Safely clean equipment and PPE, as required by workplace standards
Check equipment for damage and wear before storing.
Safely store equipment, chemicals, and PPE to allow ready-to-use access.
Report malfunctions, faults, wear or damage to cleaning equipment and environs to supervisor.
Complete workplace cleaning schedule.
A person must demonstrate the ability to:
select and use glass cleaning maintenance equipment and cleaning agents; and
to clean, using a different technique in each instance:
one internal glass surface with dry soiling;
one internal glass surface with wet soiling;
one external glass surface with dry soiling; and
one external glass surface with wet soling.
Performance must include:
selecting, using, and maintaining personal protective equipment (PPE);
manual handling techniques;
communicating effectively with supervisor or clients;
understanding, clarifying, and following supervisor or client instructions;
safely using glass surface cleaning equipment and preparing and using cleaning agents;
disposing of collected soil and waste; and
using efficient cleaning methods
A person demonstrating competency in this unit must identify:
standard glass surfaces; including float glass, toughened, and non-toughened glass
the main types of wet and dry soiling and effects on glass surfaces
glass surface cleaning techniques and industry standard equipment including;
pre-spraying, scraping, spot cleaning, squeegeeing and wiping
buckets, chamois cloths, lambâ€™s wool applicator, lint-free cloths, microfibre products, cobwebber, ladders, extension pole, glass scraper and hose
cleaning solutions for glass; glass cleaners, solvent cleaners and surfactants.
workplace requirements for undertaking all aspects of maintain glass surfaces including:
key workplace health and safety, hygiene and environmental regulations
use of safety data sheet (SDS) and selection, care and use of PPE
safe handling and usage of cleaning equipment and cleaning agents
methods for communicating and clarifying work requirements with supervisors and clients; verbally, in person or via phone, via electronic medium such as text and email, electronic or written reports
workplace procedures for:
health and safety, hygiene and environmental care
communicating and clarifying work requirements with supervisor, team members or client
notifying supervisor, team members or client of work completion; verbal communication in person or by phone, written communication including hard copy cleaning schedules, text or electronic form
use and care of equipment; including checking electrical safety tags to ensure safe use of equipment
tidying work areas, disposing of soil and waste, cleaning equipment and PPE, and storing equipment and chemicals
reporting incidents; accidents and injury, damage to or breakages in the cleaning area or cleaning equipment, theft and threats to personal security
As a minimum, assessors must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Assessment of performance must be undertaken in the workplace and/or under realistic workplace conditions which reflect:
the use of industry-standard equipment such as, glass cleaning agents, ladders, pressure hoses, dry and wet lint free cloths, lint free towels, microfibre clothes and squeegees.
performing tasks/activities to the level of proficiency and within timelines that would be expected in a workplace; and
following standard and authorised work practices, safety requirements and environmental constraints.
Assessors are responsible for ensuring that candidates have access to:
appropriate documents, materials, tools equipment and personal protective equipment currently used in industry;
legislation and regulations; and
workplace policies and procedures.