Assessor Resource

CPPCLO3002
Restore hard floor surfaces

Assessment tool

Version 1.0
Issue Date: March 2024


This unit of competency specifies the outcomes required to assess the type and condition of hard floor surfaces, determine the nature and extent of damage, remove pre-existing floor sealant, and replace it with a new protective coating using selected chemicals and techniques.

The unit supports cleaners who work alone or in teams. It applies in a range of commercial and residential work sites.

No licensing, legislative, regulatory, or certification requirements apply to this unit of competency at the time of endorsement.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)



Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare to restore hard floor surface.

1.1.

Work instructions are obtained, and type of hard floorsurface and surface coating are identified.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Restoration techniques are selected according to company requirements.

1.4.

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.5.

Required cleaning chemicals are selected and prepared.

1.6.

Personal protective equipment (PPE) is sourced and used according to manufacturer specifications, and health and safety and company requirements.

1.7.

Signs and barricades are selected and installed according to health and safety, and company requirements.

2.

Remove existing surface coating from hard floor.

2.1.

Furniture and fittings are removed to allow cleaning tasks to be performed.

2.2.

Wet and dry embedded soil types are removed and disposed of according to company requirements.

2.3.

Existing surface coating is sanded or stripped off hard floor using chemicals and equipment that are selected and prepared according to manufacturer specifications.

2.4.

Chemical residue is rinsed off hard floor and liquid waste is disposed of according to manufacturer recommendations and environmental requirements.

3.

Seal exposed hard floor surface.

3.1.

Exposed floor is checked to be dry and clean of all chemical residue, and loose soil and debris are dry vacuumed.

3.2.

Sealant is applied to hard floor surface using correct application techniques and equipment according to manufacturer specifications and health and safety requirements.

3.3.

Sealant is allowed to dwell according to manufacturer recommendations.

3.4.

Additional coats of sealant are applied according to manufacturer and client recommendations.

4.

Tidy work site.

4.1.

Furniture and fittings are returned to original position according to job requirements.

4.2.

Signs and barricades are removed according to health and safety, and company requirements.

5.

Clean and safety check equipment, and store equipment and chemicals.

5.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

5.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also restore:

three of the following hard floor surfaces:

brick

concrete

cork

granite

parquetry

pavers

quarry tiles

rubber

slate

terrazzo

vinyl

two different timber floor surfaces.

In doing the above work, the person must:

identify site hazards and control risks before commencing the task

identify type and condition of hard floor surface techniques required for the task

correctly and safely handle waste, including contaminated materials.

A person demonstrating competency in this unit must demonstrate knowledge of:

types and characteristics of different hard floor surfaces and restoration methods for:

non-slip

porous or non-porous

sealed or unsealed

smooth or textured

environmental requirements relating to restoring hard floor surfaces, including:

clean-up, containment and isolation procedures

emergency chemical spill control measures

environmental protection agency requirements relating to restoring hard floor surfaces

hazardous materials handling

use of low-energy cleaning methods

use of low-moisture cleaning methods

use of low water-use equipment and water-efficient cleaning methods

use of non-chemical cleaning methods

processes for safely handling and disposing of waste, including:

chemicals past their expiry date

obsolete equipment

packaging

sweeping detritus

used containers

used or contaminated personal protective equipment (PPE)

used or unused chemicals

range, type and characteristics of timber floor sealants:

oil modified products

water-based acrylic

water-based urethane

key requirements of legislation and regulations relating to restoring hard floor surfaces, including:

chemical controls

chemical registers and manifests

environmental protection

industrial equipment certificates of competency or licences

health and safety legislation and regulations

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for diluting chemicals

working according to safety data sheets (SDS)

types and uses of different scrubbing machine pads:

white

red

green

blue

techniques for identifying type of existing sealant on floors

techniques for applying sealants to different hard floor types

types and application of different signs and barricades to be installed prior to cleaning, including:

physical barriers and restraints erected to restrict access to site

signs complying with legislative requirements and Australian standards warning of danger or adverse conditions, including:

cleaning in progress

hazardous chemicals in use or present in work area

types, characteristics and application methods of cleaning chemicals and equipment used in restoring hard floor surfaces.

The following must be present and available to learners during assessment activities:

equipment:

as listed in the range of conditions

PPE as listed in the range of conditions

materials:

cleaning chemicals as listed in the range of conditions

specifications:

equipment operating manuals

product labels

SDS

safety instructions

physical conditions:

work site or venue with hard floor surfaces as listed in the performance evidence

relationships with team members and supervisor:

work may be conducted alone or as part of a team.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.


Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

Elements describe the essential outcomes.

Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions.

1.

Plan and prepare to restore hard floor surface.

1.1.

Work instructions are obtained, and type of hard floorsurface and surface coating are identified.

1.2.

Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements.

1.3.

Restoration techniques are selected according to company requirements.

1.4.

Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work.

1.5.

Required cleaning chemicals are selected and prepared.

1.6.

Personal protective equipment (PPE) is sourced and used according to manufacturer specifications, and health and safety and company requirements.

1.7.

Signs and barricades are selected and installed according to health and safety, and company requirements.

2.

Remove existing surface coating from hard floor.

2.1.

Furniture and fittings are removed to allow cleaning tasks to be performed.

2.2.

Wet and dry embedded soil types are removed and disposed of according to company requirements.

2.3.

Existing surface coating is sanded or stripped off hard floor using chemicals and equipment that are selected and prepared according to manufacturer specifications.

2.4.

Chemical residue is rinsed off hard floor and liquid waste is disposed of according to manufacturer recommendations and environmental requirements.

3.

Seal exposed hard floor surface.

3.1.

Exposed floor is checked to be dry and clean of all chemical residue, and loose soil and debris are dry vacuumed.

3.2.

Sealant is applied to hard floor surface using correct application techniques and equipment according to manufacturer specifications and health and safety requirements.

3.3.

Sealant is allowed to dwell according to manufacturer recommendations.

3.4.

Additional coats of sealant are applied according to manufacturer and client recommendations.

4.

Tidy work site.

4.1.

Furniture and fittings are returned to original position according to job requirements.

4.2.

Signs and barricades are removed according to health and safety, and company requirements.

5.

Clean and safety check equipment, and store equipment and chemicals.

5.1.

Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements.

5.2.

Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements.

This section specifies work environments and conditions that may affect performance. Essential operating conditions that may be present (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) are included. Bold italicised wording, if used in the performance criteria, is detailed below.

Type of hard floor surface must include at least three of the following:

brick

concrete

cork

granite

parquetry

pavers

quarry tiles

rubber

slate

terrazzo

timber

vinyl.

Hazards that must be assessed include:

biological and environmental contaminants

chemical exposure via absorption, ingestion and inhalation

chemical reactivity

dust and fibre particulates

electrical

environmental allergens

explosions

fatigue

fire

manual handling

noise

poor ventilation

slips, trips and falls

syringes and sharps

working in confined spaces.

Health and safety requirements must include:

access to communication devices when working alone

compliance with Safe Work Australia regulations and guidelines

electrical equipment test and tag compliance

emergency response procedures

environmental controls

hazard signs and barricades

health and safety induction and refresher training

manual handling techniques

processes for safely dispensing chemicals

risk assessment procedures, including:

hazardous chemicals register

hierarchy of control

job safety analyses (JSA) for low-risk situations

safe work method statements (SWMS) for high-risk situations

incident reporting

SDS

selection and use of required PPE

storage and maintenance of equipment according to manufacturer specifications

use of first aid according to SDS information.

Equipment must include at least two of the following:

anti-static dusters

buckets

cleaning cloths

cleaning trolleys

drop sheets

dust mops

flat mops with extension pole

fringe dusters

lamb’s wool applicators

sponges

vacuum cleaners.

Cleaning chemicals must include at least one of the following:

glass cleaners

solvent cleaners

surfactants

water.

Personal protective equipment must include at least two of the following:

eye protection

gloves

masks

safety shoes.

A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.

The person must also restore:

three of the following hard floor surfaces:

brick

concrete

cork

granite

parquetry

pavers

quarry tiles

rubber

slate

terrazzo

vinyl

two different timber floor surfaces.

In doing the above work, the person must:

identify site hazards and control risks before commencing the task

identify type and condition of hard floor surface techniques required for the task

correctly and safely handle waste, including contaminated materials.

A person demonstrating competency in this unit must demonstrate knowledge of:

types and characteristics of different hard floor surfaces and restoration methods for:

non-slip

porous or non-porous

sealed or unsealed

smooth or textured

environmental requirements relating to restoring hard floor surfaces, including:

clean-up, containment and isolation procedures

emergency chemical spill control measures

environmental protection agency requirements relating to restoring hard floor surfaces

hazardous materials handling

use of low-energy cleaning methods

use of low-moisture cleaning methods

use of low water-use equipment and water-efficient cleaning methods

use of non-chemical cleaning methods

processes for safely handling and disposing of waste, including:

chemicals past their expiry date

obsolete equipment

packaging

sweeping detritus

used containers

used or contaminated personal protective equipment (PPE)

used or unused chemicals

range, type and characteristics of timber floor sealants:

oil modified products

water-based acrylic

water-based urethane

key requirements of legislation and regulations relating to restoring hard floor surfaces, including:

chemical controls

chemical registers and manifests

environmental protection

industrial equipment certificates of competency or licences

health and safety legislation and regulations

safe handling techniques for working with hazardous chemicals, including:

emergency chemical spill control measures

routes of entry and potential symptoms of exposure to chemicals

safe methods for diluting chemicals

working according to safety data sheets (SDS)

types and uses of different scrubbing machine pads:

white

red

green

blue

techniques for identifying type of existing sealant on floors

techniques for applying sealants to different hard floor types

types and application of different signs and barricades to be installed prior to cleaning, including:

physical barriers and restraints erected to restrict access to site

signs complying with legislative requirements and Australian standards warning of danger or adverse conditions, including:

cleaning in progress

hazardous chemicals in use or present in work area

types, characteristics and application methods of cleaning chemicals and equipment used in restoring hard floor surfaces.

The following must be present and available to learners during assessment activities:

equipment:

as listed in the range of conditions

PPE as listed in the range of conditions

materials:

cleaning chemicals as listed in the range of conditions

specifications:

equipment operating manuals

product labels

SDS

safety instructions

physical conditions:

work site or venue with hard floor surfaces as listed in the performance evidence

relationships with team members and supervisor:

work may be conducted alone or as part of a team.

Timeframe:

as specified by the task.

Assessor requirements

As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.

Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Work instructions are obtained, and type of hard floorsurface and surface coating are identified. 
Work site hazards are assessed and risks controlled according to company, legislative, and health and safety requirements. 
Restoration techniques are selected according to company requirements. 
Equipment is selected according to job requirements, checked for serviceability, and faults are rectified or reported before starting work. 
Required cleaning chemicals are selected and prepared. 
Personal protective equipment (PPE) is sourced and used according to manufacturer specifications, and health and safety and company requirements. 
Signs and barricades are selected and installed according to health and safety, and company requirements. 
Furniture and fittings are removed to allow cleaning tasks to be performed. 
Wet and dry embedded soil types are removed and disposed of according to company requirements. 
Existing surface coating is sanded or stripped off hard floor using chemicals and equipment that are selected and prepared according to manufacturer specifications. 
Chemical residue is rinsed off hard floor and liquid waste is disposed of according to manufacturer recommendations and environmental requirements. 
Exposed floor is checked to be dry and clean of all chemical residue, and loose soil and debris are dry vacuumed. 
Sealant is applied to hard floor surface using correct application techniques and equipment according to manufacturer specifications and health and safety requirements. 
Sealant is allowed to dwell according to manufacturer recommendations. 
Additional coats of sealant are applied according to manufacturer and client recommendations. 
Furniture and fittings are returned to original position according to job requirements. 
Signs and barricades are removed according to health and safety, and company requirements. 
Equipment and PPE are cleaned, safety checked and stored according to manufacturer specifications and environmental, health and safety, and company requirements. 
Unused chemicals are stored or disposed of according to manufacturer specifications, and health and safety and company requirements. 

Forms

Assessment Cover Sheet

CPPCLO3002 - Restore hard floor surfaces
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

CPPCLO3002 - Restore hard floor surfaces

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: