List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. Where bold italicised text is used, further information is detailed in the range of conditions. |
1. | Confirm site access and security procedures. | 1.1. | Client details, including address, are confirmed according to company requirements. |
| 1.2. | Cleaning work site access and security arrangements are clarified. |
| | 1.3. | Areas of work site not to be accessed or cleaned are identified and clarified with client. |
| | 1.4. | New client is provided with details of company policy relating to maintaining privacy of client information. |
2. | Confirm personal or property security procedures. | 2.1. | Client preferences and workplace procedures to be followed in the case of personal risk or incidents, and reporting requirements, are confirmed. |
| 2.2. | Client and workplace procedures to be followed in the case of a breach of security are confirmed. |
3. | Implement privacy and security procedures. | 3.1. | Client work site is accessed on arrival and secured on leaving the site, according to agreed procedures. |
| 3.2. | Security systems are deactivated and reactivated according to agreed procedures. |
| 3.3. | Internal areas of work site to be cleaned are accessed and secured according to agreed procedures and restricted areas are not entered. |
| 3.4. | Confidentiality of client personal or commercial information is maintained according to privacy requirements, and not disclosed unless essential for incident reporting. |
4. | Implement security risk or breach procedures. | 4.1. | Work site is assessed for signs of security risk or breach during site access and cleaning, and agreed procedures and reporting requirements are followed as required. |
| 4.2. | Risks to personal security are assessed and workplace procedures and reporting requirements are followed as required. |
| 4.3. | Incidents involving personal security are reported immediately and workplace procedures are followed. |
A person demonstrating competency in this unit must satisfy the requirements of the elements, performance criteria, foundation skills and range of conditions of this unit.
The person must also confirm and apply privacy and security procedures for two different work sites to be applied when cleaning.
In doing the above work, the person must:
implement agreed procedures for accessing and securing the work site
assess work site for signs of security risks or breaches
implement agreed procedures for responding to and reporting security risks and breaches.
A person demonstrating competency in this unit must demonstrate knowledge of:
processes for obtaining and confirming client details
procedures for using access passes and keys for different client sites
company policy or code of conduct in relation to privacy and confidentiality of client information
workplace procedures, including reporting requirements for:
security risks and breaches
personal security risks and incidents.
The following must be present and available to learners during assessment activities:
equipment:
access requirements as listed in the range of conditions
contingencies:
risks to personal safety
specifications:
alarm activation and deactivation procedures
company privacy and confidentiality policy
procedures for handling risks to personal or property security
reporting requirements and documentation in the event of security incidents
physical conditions:
commercial or residential cleaning work sites
relationships with team members and supervisor:
work may be conducted alone or as part of a team.
Timeframe:
as specified by the task.
Assessor requirements
As a minimum, assessors must satisfy the assessor requirements in the Standards for Registered Training Organisations (RTOs) current at the time of assessment.